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Old 30th August 2019, 23:46   #121
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Default Re: Revv self-drive car rentals with doorstep delivery

Here is a 2 star review amongst mostly 5 star ones.

I had booked an Ecosport and the pick up point was Coimbatore airport. Once my flight landed, I called the customer care and they informed me that the driver was already on his way. The driver called me some 10 min later, was polite and reached the airport at the designated time. Unlike ZoomCar there was no elaborate check-list and he handed over the car. The 2 stars are for this.

Now, the car had some visible dents all around, and had run around 50k KMs. The interior was not very clean, but not very dirty as well. Since I had the booking for just a day, I was ok. I loaded my bags and tried to start the car, but it won't start. Luckily the driver was still around since they had to deliver another customer car as well. He tried a couple of times, but the car won't start. He called someone from their center and I was offered a Scpropio as replacement. I was not OK since I had two senior citizens with me who would find it difficult to get in and out of a tall vehicle. Then he offered an Amaze but quickly back tracked stating only the Scorpio was available. I was given two options, either take the scorpio or ask take a full refund and go. This was a tuesday and I refuse to believe all the cars would be booked in a small town like Coimbatore. Called up customer care who said they will call back in 10 min, but the call never came. Eventually I ended up cancelling and hiring a taxi. I got an email that my refund is processed but yet to get back my money.

I have seen people complaining about the state of zoom cars but looks like Revv is no better. The Swift which was present alongside for delivery to another customer was in an equally sad state with dents all around and horribly torn seats. We as a society do not know how to take care of others property and these new startups are just interested in making a quick buck without a long term vision. I have rented cars abroad and the vehicle condition and maintenance levels are leagues ahead.

Here is a parting shot of the car
Revv self-drive car rentals with doorstep delivery-revvcoimby.jpg

Last edited by ajmat : 31st August 2019 at 12:56. Reason: typo
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Old 31st August 2019, 11:27   #122
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Default Re: Revv self-drive car rentals with doorstep delivery

Used REVV for the first time as i was in Bangalore for 2 days and Zoomcar was not giving the doorstep delivery and pickup. I had booked a MT Swift through the app, the registration/ booking process is quite smooth as you do not need to upload anything beforehand and there is no refundable deposit as such, max liability is limited to 10,000.

The driver called me 1 hour prior and asked if he can deliver the car early, i said okay, he asked me to send whatsapp location and he was there on promised time. It was a 1 year old Swift which had done 17000 kms, was in a pretty neat state for both exteriors and interiors. The handover process is very short compared to Zoom where they ask you to fill multiple checklists etc etc. I took the car and went about my work for the day, next day when i started the car, it wont crank since battery was dead.

I called up REVV and as promised some one called me in 15 mins stating they are coming to jump start the car and asked me if i wanted a replacement car to which i agreed, they informed me though that MT is not available and they can give me a AMT Swift, i said okay. He reached home in 45 mins, jump started the car and handed me the replacement car.

The replacement car was a 15 days old Swift Vxi AMT with 600kms on the odo, getting the AMT in Bangalore's traffic was a such a boon which i came to know that day when i got stuck in traffic so badly. When the booking was complete, there was some issue as the person had not updated the replacement car details in their system, had to call up revv and then they sorted it out, the representative clicked some pictures and off he went.

Would give it a solid 4 stars, the booking process, customer reps, delivery process etc is very smooth compared to Zoom and for the 2 cars i got, they were in a great condition with one being a new car. Deducting 1 star for the car where battery went down and also the fact that revv people forgot to update the replacement car details which caused a delay in pickup.
Also, i had a great time slotting the AMT in manual mode and having a lot of fun with the Swift petrol, that K12 engine really makes the Swift such a hoot to drive around town.
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Old 31st August 2019, 23:00   #123
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Default Re: Revv self-drive car rentals with doorstep delivery

Guys I will be booking a Revv for my upcoming visit to Kolkata.

I noticed there is NO INR 350 (door step delivery charge) + INR 5000 (Security Deposit) if I book in Kolkata but these charges exist in Delhi NCR.

Any reason why? This will my 1st time booking a Revv. Am I missing something?

Just curious.
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Old 15th September 2019, 11:15   #124
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Default Re: Revv self-drive car rentals with doorstep delivery

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Originally Posted by Pancham View Post
I noticed there is NO INR 350 (door step delivery charge) + INR 5000 (Security Deposit) if I book in Kolkata but these charges exist in Delhi NCR.

Any reason why? This will my 1st time booking a Revv. Am I missing something?
Revv may have been launched recently in Kolkata and this 'offer' works probably part of initial promotion. I experienced it in Bangalore once.
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Old 15th September 2019, 16:14   #125
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Default Re: Revv self-drive car rentals with doorstep delivery

We had a good experience renting Revv at Coimbatore a week back. Our memories of not so pleasant experience with Zoom at Coimbatore and the good feedback here convinced us to try out Revv

While choosing the car and various fuel/mileage options, I started getting calls from the call center asking If I'd need any assistance. Queries about pickup timing and other logistics were answered quickly.

On the night before the pickup, the depot manager called to confirm the timing and the driver called atleast an hour before. Our train was running a bit late but the driver was firm that he can wait only for 30 mins from the scheduled pickup time and any delays beyond that meant we had to pickup the car from their location near the airport. Thankfully the train wasn't that late and we were able to locate him quickly outside the railway station premises.

The car was a less than an year old Marrazo top end, were were 5 of us with a weekend's luggage. Thankfully the spare seat at the third row helped us out. The car itself was fairly clean and mechanically sound except badly wornout front tyres. Throughout our journey in the Nilgiris the MUV performed admirably. The 1.5L engine and gearing weren't really suited to life in the hills but things were manageable.

On the way up to Ooty we were flagged down by cops and were warned to ensure all documents are present, otherwise we were likely to be fined 5k by RTO officials near Conoor. A quick recheck of the papers and we found that the TN entry tax (despite All india driving permit) was missing but TN Pollution certificate was valid. A quick call to the manager and he sent the document via Whatsapp just in time before mobile signals disappeared.

Rightfully after crossing Conoor we were stopped by RTO officials and were let go after viewing the entry Tax document.

The return experience was smooth as well, we had accidentally filled fuel to the brim but were supposed to return at 40%, but they refunded the amount promptly within a day.

Overall a good experience compared to Zoom.
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Old 25th September 2019, 12:21   #126
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Default Re: Revv self-drive car rentals with doorstep delivery

Booked a Revv (Santro AT) in Kolkata for my upcoming visit home.

The pricing is pretty decent @ INR 620 for 10 hours and that too without any security deposit or delivery charges. I have had bad experiences with Zoom in the past so lets hope Revv wont disappoint.
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Old 28th September 2019, 09:21   #127
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Default Revv self-drive car rentals with doorstep delivery

I had a pretty good experience with Revv yesterday. Booked the Santro AMT and the overall experience was pretty hassle free and smooth. Only issue was time management. My start time was 14:00, but after all other delivery formalities, I could only start at 14:30. People with tight schedules could have a problem. Pick up was slightly worse. Pick up time being 12 (Mid-night) the guy came at 1AM, that too after calling up the helpline.

BUT, the overall experience was very smooth. The car was a 10 month old Santro Magna with 22K on the ODO. Drove really well and the AMT, as many have already claimed, is actually one of the best in the market. It was very comfortable to drive around the city.

Will I rebook? Yes. I feel the timing issues can be dealt with.
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Revv self-drive car rentals with doorstep delivery-img_0973.jpeg  


Last edited by Pancham : 28th September 2019 at 09:44.
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Old 4th October 2019, 13:55   #128
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Default Re: Revv self-drive car rentals with doorstep delivery

We need a portal/aggregater for self-drive car rentals, given that they've gained popularity.

Its a pain to go to each one and check out rates and do comparison shopping. It'd be better if a Makemytrip, Yatra, etc add "self-drive car booking" as an option, that go across all Revv, Zoomcar, Drivezy, etc and present results from all and let the customer choose.

About time this happened ...
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Old 11th October 2019, 11:31   #129
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Default Re: Revv self-drive car rentals with doorstep delivery

Quote:
We need a portal/aggregater for self-drive car rentals, given that they've gained popularity.
Hey vharihar,
There's this portal you could check out.
economybookings.com
I don't think it is familiar with Zoomcar, Myles, Revv etc. but it compares the prices with Avis, SS Travels etc.
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