FASTag: All you need to know about procuring & using it!

arunramaswamy · 8th January 2018, 11:02

Quote:

Originally Posted by haldar_siliguri

I have a query regarding installation of the FASTag. Since I have a Dashcam fixed just behind the upper centre of the windshield, which I don't intend on moving, can I affix the Fastag slightly to the left or right?

Attachment 1713904

Right side on the driver side should be just fine. It will also be easy to scan using hand-held scanner.

ethanhunt123 · 8th January 2018, 12:14

Quote:

Originally Posted by haldar_siliguri

I have a query regarding installation of the FASTag. Since I have a Dashcam fixed just behind the upper centre of the windshield, which I don't intend on moving, can I affix the Fastag slightly to the left or right?

Absolutely - i have affixed mine on the left side top.

Ford_madhan · 9th January 2018, 11:40

Here is my fastag experience.

Ordered one through paytm for Rs.500 and got it within 3 days. Fast delivery. But wallet only had Rs 150 loaded out of 500. Is it expected? i thought tag was only Rs.200.

Then i was in a dilemma whether to fix it in my windshield as it had a crack and need to be replaced. A long trip came all of a sudden and i decided to put it any case. Fixed it just below rear view mirror. Can this be removed and fixed in another windshield or should i get a new tag?

Did Chenni-Madurai-Chennai round trip this weekend by loading Rs.1000 in paytm wallet. Except Paranur toll [they removed saying signal issue] rest of them had fastag enabled. except 2 rest of them had manual scanners which actually were slower than paying cash. overall it was okay as the traffic was very less this weekend. Will be making another trip to Salem during Pongal and will update the details here.

I was charged twice in Sengurichi toll. how do i report this? Also i do not get any SMS. Have to check Paytm site for toll details and also there seem to be no discount to fastag users?

blackwasp · 9th January 2018, 11:51

Quote:

Originally Posted by haldar_siliguri

Since I have a Dashcam fixed just behind the upper centre of the windshield, which I don't intend on moving, can I affix the Fastag slightly to the left or right?

No issues. Look at the spot I have pasted it on my car.

FASTag: All you need to know about procuring & using it!-img_1898.jpg

nareshtrao · 9th January 2018, 11:51

Quote:

Originally Posted by haldar_siliguri

I have a query regarding installation of the FASTag. Since I have a Dashcam fixed just behind the upper centre of the windshield, which I don't intend on moving, can I affix the Fastag slightly to the left or right?

Attachment 1713904

I have fixed it to the right of the Windscreen (just where the white sticker is in your pic) and it works just fine.

paragsachania · 9th January 2018, 12:26

Guys, paste the tag 'anywhere' on the front windscreen and it won't really matter. The System would still scan it anyway.

The reasons for the placement of the Tag near the IRVM on right hand side:

- It is easier for the Toll attendant to manually scan it in case the automated scanner is not functioning/absent by just stretching his hand out of the window

- It is also easier for the automated scanner to detect these tags because the pillar on which this is hosted is mostly on your (driver's) right hand side

- It is easier for the man guarding the booth to spot your tag with that FASTag logo and hence allow you to pass into the dedicated lane meant for FASTag

- It is easier to fix the tag on the right hand side and leave the left side for a lot of other stickers, including the OEM RFID that comes in all cars post 2013

Hence, don't worry too much on placement as long as you walk outside your car and are able to spot the tag easily from a distance.

hyd_traveller · 9th January 2018, 13:19

Quote:

Originally Posted by paragsachania

Guys, paste the tag 'anywhere' on the front windscreen and it won't really matter. The System would still scan it anyway.
...........

And one more, the main reason why that location was suggested in the 1st place :

- It does not obstruct the driver's vision, being hidden behind the IRVM.

moralfibre · 9th January 2018, 13:38

I ordered a FASTag from PayTM for my SCross. The total amount paid towards it was Rs. 500/-. I believe about Rs. 100/- should show up on the FASTag towards a base recharge. Question is how do I check the balance? When I login to PayTM and click on FASTag option, it redirects me to the PayTM Mall for buying another tag. Also, just adding some amount to the wallet works or do I need to move the amount by some means to the FASTag account?

VKS · 9th January 2018, 13:53

Quote:

Originally Posted by moralfibre

Also, just adding some amount to the wallet works or do I need to move the amount by some means to the FASTag account?

You can go to passbook and you will see a fastag option there. You just have to add balance to your main wallet and it keeps getting moved to fastag Wallet as and when you use it.

Hickstead · 9th January 2018, 13:56

Quote:

Originally Posted by moralfibre

When I login to PayTM and click on FASTag option, it redirects me to the PayTM Mall for buying another tag. Also, just adding some amount to the wallet works or do I need to move the amount by some means to the FASTag account?

1. Place your cursor on Paytm balance.
2. You see an option 'Passbook'. Click on passbook.
3. You see a separate tab called 'Fastag' next to paytm wallet.
4. Click on tab 'Fastag' and here is where you will find 'Manage Fastags' buttons.

Fastag tab will be available on your paytm account only once they allot a Fastag to you.

moralfibre · 9th January 2018, 14:28

Quote:

Originally Posted by Hickstead

1. Place your cursor on Paytm balance.
2. You see an option 'Passbook'. Click on passbook.
3. You see a separate tab called 'Fastag' next to paytm wallet.
4. Click on tab 'Fastag' and here is where you will find 'Manage Fastags' buttons.

Fastag tab will be available on your paytm account only once they allot a Fastag to you.

Wow! Can't believe that PayTM can put this behind so many not-so-obvious pages. Thanks for your detailed instructions on finding this. Any chance that I can manage Fastags using their mobile app?

aeroamit · 9th January 2018, 14:35

Quote:

Originally Posted by moralfibre

Wow! Can't believe that PayTM can put this behind so many not-so-obvious pages. Thanks for your detailed instructions on finding this. Any chance that I can manage Fastags using their mobile app?

Yes, one can manage FASTags using PAYTM App on mobile phones. I am having one FASTag from PAYTM and its added under PAYTM> Passbook > FASTag.

Ford_madhan · 9th January 2018, 19:56

How do raise a ticket if you are charged twice? it's a paytm fastag..

v_2rahjo · 10th January 2018, 01:23

Quote:

Originally Posted by paragsachania

Guys, paste the tag 'anywhere' on the front windscreen and it won't really matter. The System would still scan it anyway.

So will it be alright if I place the tag on the driving side (top) right adjacent to the A pillar?

paragsachania · 10th January 2018, 06:01

Quote:

Originally Posted by v_2rahjo

So will it be alright if I place the tag on the driving side (top) right adjacent to the A pillar?

As long as the position doesn't block a clear view for you(driver) you should be good.

9th January 2018, 11:40	#2148
Ford_madhan BHPian Join Date: Oct 2007 Location: Chennai Posts: 148 Thanked: 25 Times	Re: FASTag: All you need to know about procuring & using it! Here is my fastag experience. Ordered one through paytm for Rs.500 and got it within 3 days. Fast delivery. But wallet only had Rs 150 loaded out of 500. Is it expected? i thought tag was only Rs.200. Then i was in a dilemma whether to fix it in my windshield as it had a crack and need to be replaced. A long trip came all of a sudden and i decided to put it any case. Fixed it just below rear view mirror. Can this be removed and fixed in another windshield or should i get a new tag? Did Chenni-Madurai-Chennai round trip this weekend by loading Rs.1000 in paytm wallet. Except Paranur toll [they removed saying signal issue] rest of them had fastag enabled. except 2 rest of them had manual scanners which actually were slower than paying cash. overall it was okay as the traffic was very less this weekend. Will be making another trip to Salem during Pongal and will update the details here. I was charged twice in Sengurichi toll. how do i report this? Also i do not get any SMS. Have to check Paytm site for toll details and also there seem to be no discount to fastag users?
	() Thanks

9th January 2018, 12:26	#2151
paragsachania Distinguished - BHPian Join Date: Nov 2007 Location: Belur/Bangalore Posts: 7,147 Thanked: 27,205 Times	Re: FASTag: All you need to know about procuring & using it! Guys, paste the tag 'anywhere' on the front windscreen and it won't really matter. The System would still scan it anyway. The reasons for the placement of the Tag near the IRVM on right hand side: - It is easier for the Toll attendant to manually scan it in case the automated scanner is not functioning/absent by just stretching his hand out of the window - It is also easier for the automated scanner to detect these tags because the pillar on which this is hosted is mostly on your (driver's) right hand side - It is easier for the man guarding the booth to spot your tag with that FASTag logo and hence allow you to pass into the dedicated lane meant for FASTag - It is easier to fix the tag on the right hand side and leave the left side for a lot of other stickers, including the OEM RFID that comes in all cars post 2013 Hence, don't worry too much on placement as long as you walk outside your car and are able to spot the tag easily from a distance.
	(3) Thanks

9th January 2018, 13:38	#2153
moralfibre Team-BHP Support Join Date: Dec 2004 Location: MH-12 Posts: 8,565 Thanked: 14,469 Times	Re: FASTag: All you need to know about procuring & using it! I ordered a FASTag from PayTM for my SCross. The total amount paid towards it was Rs. 500/-. I believe about Rs. 100/- should show up on the FASTag towards a base recharge. Question is how do I check the balance? When I login to PayTM and click on FASTag option, it redirects me to the PayTM Mall for buying another tag. Also, just adding some amount to the wallet works or do I need to move the amount by some means to the FASTag account?
	() Thanks

9th January 2018, 19:56	#2158
Ford_madhan BHPian Join Date: Oct 2007 Location: Chennai Posts: 148 Thanked: 25 Times	Re: FASTag: All you need to know about procuring & using it! How do raise a ticket if you are charged twice? it's a paytm fastag..
	() Thanks