Under-revving on my Baleno

iraghava · 23rd May 2007, 11:20

Quote:

Originally Posted by GTO

As long as you have the invoice indicating a charge for extended warranty, you are safe. Sometimes, the books are sent out after delivery......and someone in the supply chain forgets.

I would agree here, as long as you have a receipt/invoice indicating that you paid for the extended warranty things should be fine. And like GTO said booklets do get lost/misplaced at times by the supply chain, happened to us with our NHC & we had to remind the delaership upon which they sent us another one.

Samurai · 23rd May 2007, 11:36

The invoice doesn't mention anything. Besides, the 3rd year warranty was supposedly free according to the deal that time.

Samurai · 23rd May 2007, 21:54

After a few calls to Bimal today, they were able to confirm I did have 3rd year warranty. I even got the serial number of my warranty booklet. But they said it might take a day to search my folder and fish out the warranty booklet if they have it in the first place.

The issue date of the warranty booklet was 28-4-2005, six days after I took delivery.

GeekSrik · 23rd May 2007, 22:06

samurai,

any updates on this further? how much did it cost you? man this is one heck of a major problem looks like!

srik

Godfather · 23rd May 2007, 22:14

Quote:

Originally Posted by Samurai

After a few calls to Bimal today, they were able to confirm I did have 3rd year warranty.

Wow..thats lucky.. my replacement booklet took almost 1 month to arrive.. keep tracking them on this..

Godfather

Samurai · 24th May 2007, 16:07

According to the records from Bimal, they have couriered my warranty booklet. Looks like it is lost.

But, they were able to fax my extended warranty contract details. I have the contract number/date for the 3rd year warranty. That means labour will be free.

The labour shortage is delaying the repair. Mr.Kamath has promised that the engine will be opened today.

Rtech · 24th May 2007, 16:19

Talk about luck! And the value of recording the history of your car with T-BHP!

Samurai · 24th May 2007, 16:22

Exactly!

I would have never remembered I had 3rd year warranty if I hadn't looked back at my Baleno Test drive thread.

GTO · 24th May 2007, 16:50

Glad to hear it worked out for you, Samurai. Maybe you would want to reply to this thread.

Zappo · 24th May 2007, 18:13

But Samu... does the labor charge actually comes free? If I am not mistaken the extended warranty that comes with Tata says only some critical parts (not all) are covered against manufacturing defect/failures... labor cost is not covered under this IIRC.

ad75 · 24th May 2007, 18:16

http://www.team-bhp.com/forum/street...terrupted.html

samurai was wondering if this has got something to do with the current issues with your car?

Samurai · 24th May 2007, 18:37

Quote:

Originally Posted by ad75

http://www.team-bhp.com/forum/street...terrupted.html

samurai was wondering if this has got something to do with the current issues with your car?

If you know the location of this crank-shaft pulley and the oil filter where the stone stuck, you will realise it is impossible.

tsk1979 · 24th May 2007, 21:00

zappo, tata leaves out the electricals and belts in extended warranty(wisely so), but everything critical like Engine, GBOX etc., is covered. These things fail rarely in all cars, and most manufacturers cover these parts

theMAG · 24th May 2007, 21:41

3rd yr warranty does cover the engine comprehensively.

Samurai - glad to know it got resolved. If labor being free is committed to by the service station, the least we could expect is a party for that amount when I'm in Mangalore on June 24-25

Godfather · 25th May 2007, 02:40

Quote:

Originally Posted by Samurai

. That means labour will be free.

.

I dont think labour is covered under this.. Please have this checked. As far as i remember only parts are covered and labour is charged.

Sorry MAG.

Godfather

23rd May 2007, 11:36	#92
Samurai Team-BHP Support Join Date: Jan 2005 Location: Bangalore/Udupi Posts: 25,828 Thanked: 45,547 Times View My Garage	The invoice doesn't mention anything. Besides, the 3rd year warranty was supposedly free according to the deal that time.
	() Thanks

23rd May 2007, 21:54	#93
Samurai Team-BHP Support Join Date: Jan 2005 Location: Bangalore/Udupi Posts: 25,828 Thanked: 45,547 Times View My Garage	After a few calls to Bimal today, they were able to confirm I did have 3rd year warranty. I even got the serial number of my warranty booklet. But they said it might take a day to search my folder and fish out the warranty booklet if they have it in the first place. The issue date of the warranty booklet was 28-4-2005, six days after I took delivery. Last edited by Samurai : 23rd May 2007 at 21:55.
	() Thanks

23rd May 2007, 22:06	#94
GeekSrik Senior - BHPian Join Date: Apr 2006 Location: Bangalore Posts: 1,281 Thanked: 22 Times View My Garage	samurai, any updates on this further? how much did it cost you? man this is one heck of a major problem looks like! srik
	() Thanks

24th May 2007, 16:07	#96
Samurai Team-BHP Support Join Date: Jan 2005 Location: Bangalore/Udupi Posts: 25,828 Thanked: 45,547 Times View My Garage	According to the records from Bimal, they have couriered my warranty booklet. Looks like it is lost. But, they were able to fax my extended warranty contract details. I have the contract number/date for the 3rd year warranty. That means labour will be free. The labour shortage is delaying the repair. Mr.Kamath has promised that the engine will be opened today.
	() Thanks

24th May 2007, 16:19	#97
Rtech Team-BHP Support Join Date: Apr 2004 Location: Bombay Posts: 5,770 Thanked: 359 Times View My Garage	Talk about luck! And the value of recording the history of your car with T-BHP!
	() Thanks

24th May 2007, 16:22	#98
Samurai Team-BHP Support Join Date: Jan 2005 Location: Bangalore/Udupi Posts: 25,828 Thanked: 45,547 Times View My Garage	Exactly! I would have never remembered I had 3rd year warranty if I hadn't looked back at my Baleno Test drive thread.
	() Thanks

24th May 2007, 16:50	#99
GTO Team-BHP Support Join Date: Feb 2004 Location: Bombay Posts: 70,534 Thanked: 300,734 Times View My Garage	Glad to hear it worked out for you, Samurai. Maybe you would want to reply to this thread.
	() Thanks

24th May 2007, 18:13	#100
Zappo Team-BHP Support Join Date: Oct 2005 Location: Hyderabad Posts: 5,922 Thanked: 2,699 Times	But Samu... does the labor charge actually comes free? If I am not mistaken the extended warranty that comes with Tata says only some critical parts (not all) are covered against manufacturing defect/failures... labor cost is not covered under this IIRC.
	() Thanks

24th May 2007, 18:16	#101
ad75 BHPian Join Date: Feb 2007 Location: Noida Posts: 271 Thanked: 25 Times View My Garage	http://www.team-bhp.com/forum/street-experiences/10972-weekend-interrupted.html http://www.team-bhp.com/forum/street...terrupted.html samurai was wondering if this has got something to do with the current issues with your car?
	() Thanks

24th May 2007, 21:00	#103
tsk1979 Team-BHP Support Join Date: Feb 2005 Location: San Jose, CA Posts: 23,717 Thanked: 22,825 Times View My Garage	zappo, tata leaves out the electricals and belts in extended warranty(wisely so), but everything critical like Engine, GBOX etc., is covered. These things fail rarely in all cars, and most manufacturers cover these parts
	() Thanks

24th May 2007, 21:41	#104
theMAG Distinguished - BHPian Join Date: May 2006 Location: Avon, CT Posts: 7,217 Thanked: 1,807 Times View My Garage	3rd yr warranty does cover the engine comprehensively. Samurai - glad to know it got resolved. If labor being free is committed to by the service station, the least we could expect is a party for that amount when I'm in Mangalore on June 24-25
	() Thanks