[Samurai]

Can someone who has the 3rd year warranty booklet for Baleno confirm what is covered? Scan and post if possible.

The Works Manager said labour will be free with 3rd year warranty.

[GTO]

Yup, most manufacturers include labour charges in the warranty. Its basically like an extension of the stock warranty.

[esteem_lover]

Shouldn't a warranty cover everything ? especially since this is clearly a manufacturing defect (looks like that to me). Samurai, if i were you, i'd sit on their heads to get this done without any expenses. Warranty does cover the engine & gearbox.

[Samurai]

Originally Posted by esteem_lover

Samurai, if i were you, i'd sit on their heads to get this done without any expenses. Warranty does cover the engine & gearbox.

E_L, why should I sit on their head when they are saying warranty covers everything? They were covering parts even before 3rd year warranty was mentioned, now even labour is covered thanks to 3rd year warranty.

[Zappo]

Samu... is the labor covered under warranty or just that since they were anyhow extending you a courtsey replacement and then discovered that it is covered under warranty (by the insurer, not the manufacturer) they decided to not charge you for the labor instead? (they still get away cheaper than if they paid for the parts).

Whatever it is, good for you And I think you have now more than just recovered the cost of the extended warranty of your car. Probably goes to suggest that we should fork out those few extra thousands and opt for the extended warranty at the time of purchase.

[esteem_lover]

Glad to know that you dont have to sit on their heads. So, this would mean that everything will be taken care of by maruti itself. Thats great.

[iraghava]

Samurai - AFAIK with Honda/Hyundai/Chevrolet the labour is free in extended warranty. They will however charge you for consumables like Oil, Oil Filter, Gaskets etc. which I think is fair enough. I think it should be a similar case with Maruti.

A friend & forum member recently had a complete engine re-build (cracked piston etc.) on his Optra & he was charged only for the consumables. No charge for Labour.

[Samurai]

The engine was taken out of the car yesterday, or as they say downed. They are opening today, they will call me when it is ready for inspection.

BTW, I'd like to thank Sideways for calling me yesterday and educating me for nearly an hour about the engine parts with a focus on this problem.

[Samurai]

Today afternoon I got to see the opened engine. The good news is there no major damage, they just discovered oil pump to be slightly damaged which is going to be replaced. The best case, I should get the vehicle tomorrow, worst case by Monday.

The broken crankshaft key. After the retaining bolt was broken, this key came under major stress and it practically melted away.




There was some damage on the oil pump too. The ring (or whatever it is called) slipped and started brushing against the oil pump.

[Zappo]

so far so good... lets hope you get the car back at the earliest.

[Sideways]

Originally Posted by Samurai

BTW, I'd like to thank Sideways for calling me yesterday and educating me for nearly an hour about the engine parts with a focus on this problem.

Sammu you are most welcome. I winced when i saw the picture of the oil pump. but good to know that all is under control.

I was right about the Key slot. Not bad huh ?

[Samurai]

Originally Posted by Sideways

I was right about the Key slot. Not bad huh ?

Yeah, that was a bullseye. For the benefit of others, Sideways yesterday predicted very confidently over the phone that this crankshaft key would be severely damaged. Hat's off!

[Samurai]

Bad news. The oil pump is not in stock anywhere, again they have to get it from the factory, that's 3 days minimum.

[spadival]

That brown thing in the picture, Is it rust ?

[Jaggu]

i think your dealer is also pretty competent and doing a thorough job, so worth the wait