@Mods: Kindly change the name of the thread to:
My BlueBerry!! Vento TDi HighLine EDIT: Second Service Update pg.9
So the car had clocked 29400 Kms and next weekend I have a trip planned to my hometown in Himachal, so thought of giving the car for servicing.
Now my past experinces for Wheel Balancing and Alignment has not been very good with the Service Center so this time I decided to get it done from outside. I had noticed a very big Bridgestone Dealer shop in Sikanderpur. The name of the shop I guess is Bridgestone Select. I decided to give them a try. As soon as I reached there and saw the facility immediately decided in their favour. Huge, Neat and clean facility. Machines looked new and more modern. Got the wheels balanced, and alignment done. They had nitrogen as well so got that filled as well. Overall I will really recomend this place. Nice bunch of people, very good machines and a big underground facility so you dont have to stand in the sun.
Damages:
Alignment: 250
Balancing: 110 per tyre including weights (440)
Nitrogen: 120 for all tyre. (50 for Refilling all)
I took the car for a longish drive after that and felt the balancing and alignment was spot on. I had got the nitrogen filled at the same pressures as I used for the normal air but felt the ride to harsher with nitrogen (32 Front, 30 Rear). Neverthless still though of trying it for a couple of days. Can anybody comment on this? I felt the ride to ne harsher and today I got the pressure reduced by 1 PSi all throughout. So now 31 Front, 29 Rear. Most of the times it is me alone, or my wife accompanying me in the car. Now the ride feels better.
Does nitrogen needs less pressure than normal Air??
Next day the servicing:
I had an appointment at 10:30 on Monday. Specifically chose a weekday because I didnt want the SC to be crowded. Reached there at 9:30. Thankfully they took my car. But this time the scene at the workstation was different. During my last visits I had an ok experience with the workstation and most of that I would attribute to the very less workload at their shop so they could devote some attention to me. This time at 9:30 in the morning, there was already no place to stand forget about cars. I asked why this rush on a weekday and they mentioned backlog of the weekend. No servicing bay was empty. I dont think they even started work on my car before 12 and my car was one of the first for that day. Forget my car I dont think even a single technician started working on cars before 12 and then at 1 it was lunch time. Perfect.
Anyways, during my earlier visits to them and my polite nature i had developed some friendships with the guards, the washing team and stuff. Tried to pass time. The service advisor came to me to tell that my car was eligible for that Free steering wiring taping thing and change of seat frames. He said if I opt to get the frame changed today, he wouldnt be able to give me the car that day. Looking the condition of cars in the workstation that stay their for the night I would not leave my car at any and I mean at any condition in this shop for the night. I simply declined. I simply told him I dont intend to get it done from them in the future as well. I absolutely know they would ruin the finish of my seat covers. Plus the damage these guys do to your interiors in just the servicing, I cant even imagine what they will do while changing the seat frames. I am sorry I am fine with the rusted ones, but I am not getting it done from you guys.
After the lunch break the work resumed, they opened the steering and taped and stuff and during this time they absolutely destroyed my beige carpet. 2 year of effort in keeping them clean and it all goes for a toss. Nevermind I controlled myself. The pace at which the work was happenning was so leisurly that I felt the technician was unscrewing one nut at a time and then going for a 15 mins walk. The workshop was in shambles. Absolutely no management what so ever. Those huge boxes with those new seat frames had taken a lot of space and older seat frames were just lying everywhere.
In terms of issues reported, I had asked them to check the breaks and some noices from doors. They said they will clean the brakes. How did they clean breaks, by a spray of some chemical. Thats it. How do they readjust doors? By a spray. It was already 4 Pm. I was loosing it. So I just asked them for the washing. Although my original intention was not to get washing done from them but then the looking at the torture the car had gone through thought of getting it cleaned. While driving the car here and there one of the advisors touched my car and I saw it. He was lucky that the resultant scratch at the rear bumper was very minute and not very visible otherwise I would have just simply killed him. The way he was handling customer cars was horrible. When I asked him his casual response was sometimes it happens but then he saw the fire in my eyes and he became conscious. I told him to be careful. I controlled my self again. I got free by 5:30 PM. During this entire 8 hours in the center I dont think anybody was working on my car for more than 3 hours. So basically 5 hours car was just standing there most of the time with wondow open so that all the dust of gurgaon can actually make a home inside my car.
One more surprise. I was always told not to wash the engine. This time they themselves were washing the engine bay. I did not object and was honestly thankful. In 2 years I honestly believe considering our conditions that engine deserves atleast one wash.
Impressions:
1) As expected car feels more peppier. Breathes freely now. Pulls very cleanly.
2) The door noises are still there. So apparently their german piece of crap didnt do what it was supposed to do. No problems I now have experience in getting these noises to a minimum.
3) They said brake pads are fine although I had felt less braking in the car. They mentioned whenever it happens try to brake with force for the presure in brake bosters. I can accept this argument as I hardly brake with force. With my driving style most of the times it is very light braking that I need. During the test run they did brake heavily to show me everything was fine and I agreed to them.
4) Overall except for some occasional noises from the doors, the car stills feels new and I would like to acknowledge that the car is put together pretty well.
5) Somehow steering feels lighter. Might be Nitroger?
6) Gears are even better. Clutch is still hard.
Overall damages:
9900. This was the only positive in the entire day.
My first servicing had costed me 11000. I got the wheel balancing and alignment done from these guys and they had done a royal muck of a job then.
Overall I very dissatisfactory day. They told me one more service center is opening by next month. That might reduce the workloads here. But now I am really scared to take my car to this service center. And this time I am going to give them an honest feedback if I receive a call from VW.
I am attaching the bill for the referrence. Sorry for the crappy quality of the pic.
Some latest pictures of the car: