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| Red Rage - Mahindra XUV7OO - Initial Ownership Review Pre Car Buying Some old timers may recollect me as the owner of a Red XUV5OO from a long time ago. My ownership experience was short-lived as I had to fly off to a far off land for almost a decade. This pandemic was already shifting some of my priorities, when a personal encounter with Mr.COVID and life flashing before my eyes, made me realize that I should donate at least 20L to an Indian Car Manufacturer. The 7 seater options are rather limited. Innova is dull and boring and over priced. I didn't even test drive it. The safari, while packaged neatly some how didn't win my heart. Can't pin point as to what. Perhaps It didn't have that wow factor like the XUV7OO did. Next the MG Hector Plus. I didn't quite like the handling of this one. Also the missing features in a 7 seater was a deal breaker. The 6 seater top variant is a joke, especially for the last row passengers. heheh and then the Ertiga. I can think of a nasty analogy for Ertiga being on this list, but then the mods would ban me for a lifetime and then for 7 more lives. I already had a soft corner for Mahindra (from the earlier XUV5OO romance) and the announcement of the 5OO offspring and that too at the right time galvanized the choice. I wasn't very impressed with the front design. But then I'm growing older and at least the car should look wiser. Thats what the better half commented. When the variants were announced, I was ready to drop Mahindra from the list all together. I felt cheated. There's a difference between "starting at 12L" and "you get 4 wheels and an engine at 12L". I know, I know, I'm being a little harsh. I'm still yet to come to terms with the whole product packaging/variants. I wanted to book the AX7 L variant. But then the wise souls of this forum warned of production priorities for Mahindra and that AX7 L apparently wouldn't land before Musk lands on Mars. So rather grudgingly had to settle down for a AX7 Manual Petrol. (The real reason - Approval denied by the almighty for an extra 2L for some gimmicks) I was in a hurry and and petrols variants were the ones to roll out of the Mahindra Factory first . After years behind a automatic, I was itching to get back to "driving" and so manual was a no brainer. No other considerations went in to choosing XUV7OO AX7 Manual Petrol. A 7 seater was always the preferred one. Booked the vehicle on 7-Oct with the dealer and then the circus began. I'll not rant about delivery schedule announcements, as enough has been said already. And wouldn't pile on folks-in-waiting's misery. Car Buying Poor sales guys at Mahindra dealership, who were kept in the blind through out the process. Mahindra if you want to direct sell your vehicles, just like Tesla. Do it. Rather than this one leg in one soup scenario. I'll elaborate on why I feel strongly about this in the coming sections, when I talk about the niggles and issues faced. Now the clock is ticking and between haggling with OLA drivers (trust me on this. I had to haggle the price with OLA auto/cars every time. Will talk about this on a gloomy day) and driving a motorcycle in monsoon rains, my patience was wearing thin. After a nasty rain ride one day and with no news of a delivery schedule, went ahead and booked a Ertiga CNG with a 11K booking amount. An hour later, after I reach home, the dealer calls me up and utters the magic words. "Your car has been alloted". After a few back and forth the dealer suggested a 8-Nov delivery date, while I wanted it sooner. The vehicle arrived at the dealer yard on 28-Oct. I went in for a PDI on 29-Oct and there was a soft delivery of the vehicle on 1-Nov. i.e a nice photo op with fireworks, cake cutting and a bit of over the top deco. And then the Deepavali mood set in and nothing moved. Vehicle was sent for RTPO registration on 8-Nov and finally got to drive home the beauty on the evening of 8th. Pricing and Discounts XUV7OO and Discounts don't go well in one sentence. It's premium pricing galore. Vehicle cost is 17.59L Insurance - First I was quoted an insane 1L insurance, which after haggling brought it down to Rs 72,805. Insurance apparently is through Mahindra and the service provider is Chola MS. ![]() Any idea how good or bad their servicing is ? Here is the final insurance doc. Also how to get a full policy document that details the inclusions and exclusions. Call to customer care was not very helpful, as they asked me to use mParivahan app and that app doesn't load the policy details after multiple tries. Next accessories amounting to 25K. No negotiation on this. Interestingly didn't like many of the accessories that Mahindra had on their site. The site looked incomplete and half baked. Hope they improve the offering in the coming weeks and months. Btw I picked only 7D floor mats (The review of this will be out shortly), Illuminated Scuff Plates, Sunshades, Car Cover and Mud Flaps. Only the floor mats were installed and others are in transit. When I go to fix the number plate, I'll fix the rest. Apparently to fix the mudflaps, you have to take out the wheels. I declined the side steps and the back crash bar and of course the jarring chrome package. I was heavily "encouraged" to go with all the accessories, which I enthusiastically declined. Now the pricing for the accessories as per the site -> https://www.m2all.com/mahindra-genui...es/xuv700.html XUV700 Sun Shades (Set of 4 Pcs) for All Variants - ₹1,710.00 XUV700 Sporty Black & Blue Body Cover for All - ₹2,300.00 XUV700 Front and Rear Mud Flap Kit (Set of 4) - ₹600.00 Illuminated Scuff Plates & 7D Floor Mats- I was not provided the price for these and it is also not available on the site. Excluding these, the cost of accessories comes to 4610 and I expect to pay in total of around 7000. I was told that the dealers would raise a refund request and it would take a month to the get the remaining amount from Mahindra. Lets see. Mahindra, why not allow us to choose what we want and pay for what we want !! ![]() And the Final Invoice is below. ![]() Oh did I saw anything about the day 1 niggle. That deserves a separate section. Read on. But first some more photos before the rains came down. ![]() ![]() ![]() Having driven this for more a week, here is the good, bad, ugly list The Good Welcome Gesture - The fact that the seat moves out of the way when you are hoping in and moves back to your pre-set position once you are seated, is absolutely my top favourite. Makes ingress and exit so much knee cap friendly. Startup Animation - Man, you have to see it to be amazed. The cool dashboard animation at startup is neat. I love it. This whole screen feels so awesome. Screen Dimming at night - Another thoughtful gesture, where the middle infotainment system goes dim and almost blacks out with just the Mahindra logo, is cool. Doesn't disturb the sleeping driver :-) Touch screen response. The fact that there are so many configurable items, like the sound of your turn indicator, sound staging etc, There was lot of cool features already. I hope Mahindra can keep updating this, so we get new features every now and then. Did I already hear a request to add the Fart Horn. You silly folks. The hat this screen wears, is so thoughtful. Avoids most of the glare during day time. There has not been a bright day so far and so can't really comment on those super bright days. But it looks to hold up just fine. Nice Touches here and there - Silver lining or rather chrome lining to the roof lamps ![]() The navigation maps opens up on the main screen. This can be enlarged to a full screen, which is kind of cool and less distracting to look at another screen. The cabin lamps now become reading lamps. Fantastic design. In my 5OO, the whole cabin will light up, sometime blinding me, when switched off. My eyes would take a few seconds to adjust. Not anymore. These lights are angled, so it shines light only on the steering wheel for the driver and for the passenger, just on their lap, shielding our eyes from the bright light. ![]() ![]() ![]() The bottle holder in the door is angled and it makes it such an ease to take out and put it back. The cabin is super quiet with the engine running and on highways. So quiet that I can barely hear the horn when the music is playing. Nice soundproofing all around. Check out the foam padding on the engine cover. Nice touch. Also the Floor Carpet is heavily padded and I guess it helps in filtering out the road noise to a great degree. Heck, even the windshield is certified "acoustic" something. Will the damn rains let up, for me to take some pics !! Sound Staging - You are able to choose where the sound comes from. Do not know how often we will use this on a daily basis. But its nice to show off to kids. If I'm driving alone, I might choose a different setting. This is where the AX7 L Sony speakers would excel. This setup is not bad, but its no where near the Sony speakers. [*] Between the 3 display options(Normal, Minimum and Info) for the main dash, I like the Info setup. It gives a nice suggestion to upshift or downshift the gear. ![]() ![]() The Bad The cabin door handles - These are glossy black and within a days use, I see scratch marks on them. Wonder what those would look like in the long run. A fabric material or anything that is not glossy would have been nice. ![]() Head Rest - All the headrests have just two heights that can be adjusted to, which is annoying. There's only one groove. Why not have multiple grooves which allows for more height adjustments of the headrest. The Ugly 1. The "Tesla Door Handles" - In broad day light when you don't have to search for the handles this thing works just ok. Albeit this is still one input more than needed Step 1 - Locate and push the handle to pop out. Step 2 - Pull the door. However in the dark, it becomes annoying. Annoying to the core, just to search for the damn door handle. It drove me nuts the first evening and still is to this day. What were you thinking Mahindra !@#$. In Tesla vehicle (your inspiration), the handle pops out when you walk in. If Mahindra had implemented the automatic door pop out in all versions and not restricted it to the AX 7 L variant, it would have been cool. If Mahindra wanted to separate feature sets across variants, the least they could have done was to have illuminated door handles, when the unlock key is pressed. I don't want to look like a blind man or worse someone "feeling" his own car before fingering it. I'm that mad at his door handle setup. ![]() We all have seen, how stuffy the door handle wells become after a few years. Thats one of the most scratched surfaces of the car. Imagine how this car would like scratched and ugly the door handle area would be, without the "well" to hide it. 2. The reverse camera doesn't come up on random occasions. I haven't been able to establish a pattern in this short timeframe. But this sure is annoying. 3. As the boot sequence takes a good 30 seconds or so, until that loads basic functions like the volume control don’t work. And btw the full boot sequence happens after a gap. I.e if you stop and start your car within a few minutes, the software doesn’t seem to boot from start. It just comes up quick. But when you start your car after a few mins, you just have to wait till your coffee is cold before starting off. First Day Niggles My PDI was mostly cosmetic and mechanical related. I couldn’t test the AdrenoX connected car features as I was told that a delivery has to be prepared and that can happen on the day of actual delivery. Having been forewarned of software glitches, I hardly raised an eyebrow when I couldn’t connect to the car when I drove home the vehicle. This was the error message I was getting. ![]() The problem was the SIM in the car not active and not locking on to a cell signal. As you can see in this picture, the image was greyed out. ![]() I was hoping to go in after a week or so by which time the software issue may have been fixed. Surprise, surprise. The next day morning as soon as the sun was out the relationship manager called and was extremely apologetic and mentioned that a fix is available and that if I want I can come in the same day. I had set aside time for the coming days and weeks for these service visits anyway and so drove down to the service center, where the 2 odd GB worth of software update was applied and I was able to connect to the car via my phone. I was told that the Mahindra team was in full strength at the stroke of dawn to get this issue sorted out, including conference calls with the tech teams. I was told that mine is the first vehicle ever to be actually delivered and driven home in TN. Really ?!!! Its hard to believe considering the number of deliveries so far. Anyway must appreciate the earnestness with which the Mahindra team was involved in resolving this issue. However would this story end here. Not really. First the previous software version loaded in under 5 seconds. While this new one took a sweet 30 seconds. I understand that this version might not have gone through the rigors of software testing and performance testing. However I can live with it for the time being. But 30 second load time is clearly unacceptable. **Update** The very next day, I was told that a fix is ready and this time, the service mechanic and the RM would come to my place to fix the issue. Talk about being proactive eh. Nice. Apparently it was a cache clearing issue. Not that that fixed the long boot time, I was informed that the system takes that much time to connect and activate all sensors and stuff. That's BS. Hope that future upgrades will address this issue. The second issue was with maps. Apparently there was a new maps update as well and that resulted in the GPS module not locking in on the map, which rendered the maps really unusable. Took a few more hours to fix it via software update. This is not OTA update yet. The service centres use the USB stick mode for all these. By this time, a Mahindra employee had driven down from Coimbatore to speak to me about the overall experience and this niggle in particular. Mahindra is indeed treating this vehicle special. I gave him my feedback on a number of items and hope there are resolutions to these issues. And now some under the hood pics. ![]() ![]() ![]() Software Niggles
Some Things to Keep in Mind
Nice to have software features
ALARM BELLS - PRIVACY CONCERNS I knew the car has a lot of connected car features, but the sheer amount of data this thing is collecting and perhaps storing it on cloud is impressive and at the same time scary. I have been searching all manuals, T&C and there's no mention of how secure this data is, i.e is this encrypted, can anyone at Mahindra look at this data. How are they using this information. We have already seen how AADHAAR is being missed by govt and private parties. Does Mahindra share this wealth of data with anyone. If yes, who and under what conditions. How is my personal data protected. While I understand that our privacy is already compromised with the use of smart phones, this is taking it to another level. Just look at the amount of data that's collected. ![]() ![]() Driving Dynamics |
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Team-BHP Support ![]() ![]() | Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Thread moved from the Assembly Line to the Reviews section. Thanks for sharing! Going to our homepage today ![]() |
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BHPian ![]() | Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations for the first (looks like) XUV700 in Tamilnadu! But it sure is the first ownership thread in TBhp! Excellent writeup and the best part is I felt as reading an extension of the official review what with the quality of content and information and attention to details. This ownership will be special and interesting and am sure will give you free therapy in patience, so here's wishing you a wonderful journey with the Red Rage! I thoroughly enjoyed your writing style, please do consider writing more threads! |
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BHPian ![]() | Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations on your new XUV700. Very well written review. Wishing you happy miles. I would suggest you to purchase extended warranty ASAP. Initial batches of M&M are prone to niggles, better be safe than sorry. The red color looks excellent. Any plans for PPF or cermaic? I own a red Compass and started seeing swirl marks on bonet, so better go with PPF. Really loved the vehicle when I visited the showroom. The sheer road presence of this mammoth is not justified in photos and videos. Mahindra has hit out of the stadium with this vehicle. I hope they can keep with the demand and control initial niggles. |
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| Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations on the XUV seven oh oh - the Red Riding Hood . I was searching for seven zero zero and didn't find your thread on the list, and then realised why. ![]() 1. I looked at my most favourite part of the car - the engine bay and found that the 40A, 60A fuses have become half their size. I hope these are standard ones. Also, the noise suppressor pads look quite good. I hope they last. 2. On the handle part - very true. Some designs are best kept simple. Any improvement is welcome if it enhances convenience, reliability or safety. Else, what's the point? 3. The FE is healthy for a power heavy petrol. I'd say something like 13kmpl on highways would be a fair ask. Expecting anything more is being unrealistic. Quote:
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They've billed you ₹25k for accessories in your invoice. Will Mahindra refund you what you haven't purchased? I remember when my friend acquired an XUV500 in Feb-2015, India Garage Chennai offered him ₹12k worth of free accessories. Also, what is the road tax you've paid? 15% of Vehicle price or 15% of ex-showroom price? Quote:
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Enjoy your ride, and revel in India's own technological marvel on wheels. I wish you a niggle free ownership !! ![]() I loved your narration, and the pics. The top view of the car with the sunroof in all glory was the best of the lot. Here's a tip for you. Tip: In the assembly line, you can create multiple posts and thus load more pictures, and finally when you're done, can ask a Mod to move it out to the open forum. Last edited by vigsom : 16th November 2021 at 09:45. Reason: Added the assembly line bit | ||||
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Distinguished - BHPian ![]() ![]() | Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations on your new ride!! So, first XUV7OO in TN and first review on TBHP ![]() A logical upgrade from your XUV5OO - Sita. Wishing you many miles of happy ownership and waiting for ownership review with your usual funny twist. Last edited by mpksuhas : 16th November 2021 at 11:00. |
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| Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations on the new beast and fabulous review which I thoroughly enjoyed reading. On the part of the door handles, I am sure you will get used to it with time. Its a first for many if not in the segment and I would be more worried on the durability of the same. Tooks a tad delicate to pull those heavy doors. |
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| Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations on your new ride. Very well written and explains a lot. FE is quite good for city for turbo petrol. Waiting for my XUV 700 to arrive soon. |
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| Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations on your Red beauty! Absolutely loved your writing style and the easy narration. Please share more interesting nuggets with us in coming days. The photos look lovely. Happy Motoring! P.s. I'm awaiting delivery of my AX7 Petrol AT (Everest White). |
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| Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations on the purchase and being the first public owner on Team-BHP! Quote:
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| Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations on your new red Beast. First XUV700 Petrol Manual review on T-BHP. Best upgrade from your XUV500. Read the full thread in one go. You have a brilliant writing style. XUV700 as a product looks and feels nice. Hope Mahindra solves minor initial niggles as soon as possible. |
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BHPian ![]() | Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations for the Red Beast. I still haven't seen the red one in person , but went ahead and booked a Red rage AWD . A review by BHPian was the most awaited one , after having endured every Tom, Dick, and Harry's review on YouTube . We would love to hear from you when and how did you get rid of those initial niggles ! |
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| Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Loved the review, very crisp without omitting any essentials. The vehicle looks super in Red! Has M&M assigned any dedicated RM for XUV7OO customers, like it was done after the XUV5OO launch? Compared to the issues that the XUV5OO had in its early days, seems that those you have found in your XUV7OO are markedly less (in number and severity). Hope it stays that way for your entire ownership. Also, it's encouraging to see that M&M is resolving the issues pronto (till now). Congratulations and wish you a million miles of safe & happy journeys! ![]() Last edited by comfortablynumb : 16th November 2021 at 12:40. |
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| Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations for your second XUV, and thanks for the lively way of writing. ![]() Really (and pleasantly) surprised by the mileage you're getting. Never thought the mStallion would return a two-digit figure, and that's before the end of run-in period.. ![]() As mentioned by many, the positive approach shown by M&M so far when addressing niggles is wholeheartedly welcome. Last edited by sandeepmdas : 16th November 2021 at 12:53. |
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| Re: Red Rage - Mahindra XUV7OO - Initial Ownership Review Congratulations on your new xuv700. Very good writing style, it was a pleasure reading it, at the same time very informative and enlightening. Please keep writing and please share your experience more about second row comfort especially thigh support and also handling of the vehicle Thank you so much. |
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