I haven't been able to use my electric scooter for the last 5 days due to this issue and hence decided to leave it at the service centre.

BHPian m2badri recently shared this with other enthusiasts.

Update on Hero Vida Experience - 2 Months 400 kms done

This past week when I was trying to charge the battery at home, the charger started to malfunction. Neither of the batteries was getting charged. This happened on Wed (06 Mar) and I promptly reached out to Vida support through chat/calls. The case was registered in their portal - since that time every day, the case has been getting auto-resolved without even talking to me. I am sincerely re-opening the case every single time.

I reached out to RSA support since the battery isn't getting charged, and I can't take the vehicle to the service center. The RSA tech came home after a day and suggested towing the vehicle and confirmed to have submitted a request in their app. I had to follow up several times and finally, a towing vehicle reached my home after 2 days to tow the vehicle.

Since it was a Friday, the service center received the vehicle but told me that the vehicle would be seen only on Monday since they have a holiday on Sat / Sun as well. Practically, I haven't been able to use the vehicle for the last 5 days. I choose to leave it at the Service center, since there is no point in keeping the vehicle with a battery charging issue.

My thoughts / feedback to those who are exploring buying Vida or any electric vehicle - Please wait for a year or more to invest in electric vehicles for two reasons - firstly the price of the EVs is falling down due to more inventory (I guess) - In Hyd, Hero Vida is now selling at 1.25 lakhs whereas when I bought it it was 1.60 lakhs just a few months before. (I got it for 1.20 after trading in a good Bajaj Avenger and a good number of offers / discounts - I still don't understand the calculations as to how I ended up paying 1.20 lakhs after trading in a vehicle & with the discounts as well).

Secondly, the service centers are still focussing on petrol vehicles and their service staff aren't trained to handle the EVs. You will experience the same thing that I am experiencing, if not worse - you will have to end up losing your vehicle due to these issues.

It's not a good place to be in, after buying a vehicle worth 1.6 lakhs. My sincere advice is to hold off your purchases until a year or two - after the EV service and support system is fully established, then you can go in for the EV.

The vehicle as such is good but only until it doesn't break down and this could happen for some simple reasons as well. In my case, the charging cable that they gave seems to be faulty. If there is a process for them to check it and re-issue one through warranty, the issue would have been resolved in half a day.

Secondly, if there were enough charging stations, I could have used them - at least for driving the vehicle until the charging cable issue was solved. There aren't many Vida charging stations and though Ather stations can also charge, I haven't tried them as yet.

Check out BHPian comments for more insights and information.

The new model could be based on the same platform as the Vida V1

Hero MotoCorp has filed a design patent for a new electric scooter. The images reveal a more conventional-looking e-scooter.

The new model could be based on the same platform as the Vida V1. It has a large front apron with a V-shaped headlamp and a flat seat.

The new e-scooter appears to be designed with the cost-conscious buyer in mind. It has a more basic suspension setup with a leading link at the front and a conventional shock absorber at the rear.

While technical details of the new model are still unclear, reports suggest that it might use the same electric motor as the Vida V1. It could be powered by a fixed battery pack instead of the removable type offered in the Vida V1.

The Vida V1 Plus rivals the Ather 450S, Bajaj Chetak Urbane and Ola S1 Air.

Hero MotoCorp has relaunched the Vida V1 Plus. The electric scooter is positioned below the V1 Pro and is priced at Rs 1.15 lakh (ex-showroom). This price includes the FAME II subsidy and a portable charger.

The Hero Vida V1 was launched in December 2022. The e-scooter was initially offered in two variants - Plus and Pro, before the entry-level variant was discontinued.

The Vida V1 Plus and V1 Pro use the same 3.9 kW electric motor that has a peak output of 6 kW. While the V1 Pro has a 3.94 kWh battery pack, the V1 Plus comes with a 3.44 kWh battery, offering 100 km of range.

The Vida V1 Plus rivals the Ather 450S, Bajaj Chetak Urbane and Ola S1 Air.

Source: Zigwheels

Vida is also offering an extended battery warranty worth Rs 8,259.

Hero MotoCorp has announced benefits worth Rs 31,000 on the Vida V1 electric scooter.

The year-end benefits on the Vida V1 include a cash discount of Rs 6,500, an exchange bonus of Rs 5,000, a loyalty bonus of up to Rs 7,500 and a corporate discount of Rs 2,500.

Additionally, the bikemaker is also offering an extended battery warranty worth Rs 8,259. Customers can also avail of a subscription plan worth Rs 1,125 that offers unlimited access to fast chargers and connected features for 6 months from the day of purchase.

Vida has partnered with IDFC, Ecofy and Hero FinCorp to offer financing options at 5.99% interest, zero processing fee and monthly EMIs of Rs 2,429.

The Vida V1 and V1 Pro are priced at Rs 1.26 lakh and Rs 1.46 lakh (ex-showroom, Delhi), respectively and offer a range of 110 km on a single charge.

Hero plans to launch its Vida electric 2-wheeler brand in Europe.

Hero MotoCorp unveiled two electric models at EICMA 2023 - the Vida V1 Coupe and Lynx electric dirt bike concept.

Hero plans to launch its Vida brand in Europe, and as a precursor to that, the company showcased the V1 Pro e-scooter, alongside the V1 Coupe – a single-seat version that can transform into a dual-seater.

The Vida V1 Coupe has the same features as the standard variant. It comes with a 7-inch touchscreen, cruise control, keyless ignition and Boost mode. The e-scooter can accelerate from 0-40 km/h in 3.2 seconds and has a top speed of 80 km/h.

The Lynx electric dirt bike concept packs a 15 kW electric motor that is powered by a 3 kW battery pack. It can power the bike for approximately an hour. The bike weighs 82 kg.

Hero Premia dealerships will have separate display zones dedicated to each product.

Hero MotoCorp has inaugurated its first 'Hero Premia' premium dealership in Calicut, Kerala. It will house the brand's premium offerings, along with Vida and Harley-Davidson products.

The newly opened Premia showroom is spread over 3,000 sq. ft. and features digital interactive modules and virtual configurators that use cloud technology and augmented reality. The facility also houses sales, service and spares departments. 

Hero Premia dealerships will have separate display zones dedicated to each product. The urban and street motorcycling zones will feature electric 2-wheelers and performance bikes, while the lifestyle and exploration zones will include roadsters and adventure bikes.

The Hero Karizma XMR and Vida V1 electric scooter will retail via Premia dealerships. The Harley-Davidson X440 will also be available at these showrooms, while the more expensive offerings will continue to retail via standalone Harley-Davidson showrooms.

The Vida V1 costs Rs 1.20 lakh, while the V1 Pro costs Rs 1.40 lakh (ex-showroom).

Hero MotoCorp has reduced the price of the Vida V1 electric scooter by Rs 25,000. With this, the base price has dropped to Rs 1.20 lakh, while the V1 Pro costs Rs 1.40 lakh (ex-showroom price including FAME II subsidy).

The Vida V1 electric scooter comes with swappable batteries. The V1 Pro is said to have a range of 165 km, while the V1 Plus can cover 143 km on a single charge. Both variants can be charged at a rate of 1.2 km per minute. According to Hero, the V1 Pro and V1 Plus can accelerate from 0-40 km/h in 3.2 seconds and 3.4 seconds, respectively. Both variants have a top speed of 80 km/h.

The Vida V1 features a dual-tone tone bodywork with an LED headlamp up front and a 7-inch touchscreen. It also gets features like keyless control, cruise control, SOS alert, a two-way throttle and three riding modes: Eco, Ride and Sports.

At present, the Vida V1 e-scooter is available in Delhi, Jaipur and Bangalore. The company is rolling out its product in Pune, Ahmedabad, Nagpur, Nasik, Hyderabad, Chennai, Calicut and Kochi. It plans to expand to 100 cities this year.

The first Vida V1 e-scooter was delivered by the Vida Experience Centre located in Bangalore.

Hero MotoCorp has commenced customer deliveries of its Vida V1 electric scooter. The first e-scooter was delivered by the Vida Experience Centre located at Vittal Mallya Road in Bangalore.

The Vida V1 is available in two variants – Plus and Pro, priced at Rs. 1,35,705 and Rs. 1,46,880 (on-road Delhi). The prices include all connected features, a portable charger and a charging service.

The Vida V1 features dual-tone bodywork with an LED headlamp up front and a 7-inch touchscreen. It also gets features like keyless control, cruise control, SOS alert, a two-way throttle and three riding modes – Eco, Ride and Sports.

The Vida V1 electric scooter comes with swappable batteries. The V1 Pro is said to have a range of 165 km, while the V1 Plus can cover 143 km on a single charge. Both variants can be charged at a rate of 1.2 km per minute. According to Hero, the V1 Pro and V1 Plus can accelerate from 0-40 km/h in 3.2 seconds and 3.4 seconds, respectively. Both variants have a top speed of 80 km/h. 

The Vida experience centre in Bangalore has started offering test rides of the Vida V1.

Vida, Hero MotoCorp’s electric vehicles sub-brand, has announced the opening of its first ‘Experience Centre’ in Bangalore.

The Vida showroom is located at Vittal Mallya Road. The facility, spread over 8,500 sq. ft. has a display for the Vida V1 scooter and includes charging stations, an in-house coffee bar and a library.

The Vida experience centre in Bangalore has started offering test rides of the Vida V1. The company will open similar showrooms in Jaipur and Delhi soon.

The Vida V1 was launched last month. The electric scooter is available in two variants – Pro and Plus, with prices starting at Rs 1.45 lakh (ex-showroom). Deliveries will commence in the second week of December 2022.

The Vida V1 electric scooter comes with swappable batteries. The V1 Pro is said to have a range of 165 km, while the V1 Plus can cover 143 km on a single charge. Both variants can be charged at a rate of 1.2 km per minute. According to Hero, the V1 Pro and V1 Plus can accelerate from 0-40 km/h in 3.2 seconds and 3.4 seconds, respectively. Both variants have a top speed of 80 km/h.

Initially, the Vida V1 will be available in Delhi, Jaipur and Bangalore.

Hero MotoCorp has opened the order books for the Vida V1 electric scooter. Customers can book by paying a token amount of Rs 2,499, which is fully refundable.

Initially, the Vida V1 will be available in Delhi, Jaipur and Bangalore. Deliveries will begin from mid-December 2022. In the second phase, Hero plans to roll out the Vida V1 in eight new cities.

The Vida V1 is available in two variants: Pro and Plus, priced at Rs 1.45 lakh and Rs 1.59 lakh (ex-showroom), respectively.

The Vida V1 electric scooter comes with swappable batteries. The V1 Pro is said to have a range of 165 km, while the V1 Plus can cover 143 km on a single charge. Both variants can be charged at a rate of 1.2 km per minute. According to Hero, the V1 Pro and V1 Plus can accelerate from 0-40 km/h in 3.2 seconds and 3.4 seconds, respectively. Both variants have a top speed of 80 km/h.