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Old 20th September 2017, 09:36   #1351
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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I have not got the radio antenna for my Polo. It is broken from the base. They do not have the base in stock. They have the antenna. I have been trying for two years now. It is not available outside in any shop either.
To add to what you have gone through, had the misfortune of losing the plastic cover of the driver's side ORVM. A petty thief pried it out from my 6 month old GT TSI from a parking lot, apparently with a common screw driver. The signalling worked fine and there was no issue retracting/ opening the ORVM's. This, however exposed the electricals and since it had been raining, there was every chance of water messing up the electrical circuits. Wanted to get that 2 by 3 inch plastic cover ASAP. It took a whole week for the service centre to give me one. They pleaded it was out of stock and could only provide it till spares arrive. The local motor markets also pleaded helplessness. And when the spare arrived they took two days to paint it. They charged a whopping Rs. 1124/- for that plastic cover( cost of part, painting and lab charges,GST etc).

So in fact I was robbed twice; the second time in broad daylight and with my consent.
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Old 20th September 2017, 12:09   #1352
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

hey guys, for fellow owners in mumbai who have purchased from Shaman motors, can you'll please advise if you'll have opted for Shaman's AMC service 2years package?

they've contacted me recently trying to pitch their AMC package of 2 years "worth" 45k for
"just" 27,999/- (love it how they use that 999 hook... like INR 1 has any real value these days).

Is it worth it to get into the AMC contract with them? Also I thought normal paid service was anyway provided for the car? Are there likely to be any significant cost savings compared to a regular paid service from VW/Shaman, or is this just another crafty scheme.

Would appreciate any insights from the Mumbai folks! Thanks in advance.
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Old 23rd September 2017, 13:06   #1353
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

Guys, apologies for the bump, but can anyone please post their inputs suggestions on opting for the service package? Shaman has been following up with me to decide.

Can't really tell whether it is worth paying for? The car see's very light running and is 100% in the city. Annual usage is hardly anything. Would it be better off to just stick with a normal paid service? The 1st one is due in Jan.
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Old 23rd September 2017, 14:42   #1354
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Ok so here are my thoughts. Since the car is not doing to do massive usage. You can omit this service package. Because - annual service would cost around 12k at the max. So that is 24k for 2 years. Not sure how they bumped that to 45k. Even 28k also does not make any sense.
Note- 12k is what I pay for my Laura which does 7k in a year. So Polo might still be a little less. But you never know about these German brands lol!
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Old 23rd September 2017, 14:49   #1355
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I would say don't opt for the AMC. My Petrol Polo also does not run much. I have never paid more than 8.5k for each yearly service in last 4 years.

Last edited by Ketan T : 23rd September 2017 at 14:51.
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Old 23rd September 2017, 15:11   #1356
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by v_2rahjo View Post
Ok so here are my thoughts. Since the car is not doing to do massive usage. You can omit this service package. Because - annual service would cost around 12k at the max. So that is 24k for 2 years. Not sure how they bumped that to 45k. Even 28k also does not make any sense.
Note- 12k is what I pay for my Laura which does 7k in a year. So Polo might still be a little less. But you never know about these German brands lol!
Thanks for your suggestion. This is what they've sent me in the email.

Extra Benefits Under Shaman AMC :-
******** PUC certification.
******** 1 year Shaman Shield/ 0 Depreciation
******** AC-Disinfectant.
******** Interior Cleaning.
******** Washing Free of every Paid Job.
******** Free pickup & drop facility.


Detailed AMC offer is attached.
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VW Polo - Maintenance and Service cost and dos/don'ts-amc2.jpg  

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Old 23rd September 2017, 16:07   #1357
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Default VW Polo - Maintenance and Service cost and dos/don'ts

Ok so following would real life cost -
PUC - around Rs 200 for the year
AC Disinfection - not required
Interior cleaning - never done it on my 35k run Laura. And frankly low mileage cars won't need it unless you don't do the general maintenance. I feel 3m store will be a better option and quality will be superior to the 3m staff at the VW workshop
The 12k mentioned for service by me includes washing and general cleaning. I think they charge 4K for the labor and washing in each service
Pickup / drop - I think it's a mac of Rs 1000 in 2 years
Shaman Shied / 0 Dep - I leave this up to you. But I think 0 dep will be ~20k or so for 2 years. Over and above your insurance

What I would suggest is to get warranty for up to 4 years for peace of mind. Still not sure if I would want to spend the extra amount upfront for all this. But again it's a personal choice

Last edited by v_2rahjo : 23rd September 2017 at 16:10.
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Old 23rd September 2017, 20:45   #1358
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

When you go for service, they will try to sell you extras. The AMC just means they got you. and they got you to pay in advance! Don't do it. And don't go for all those special-treatment/detailing extras at all, unless you really want to, and you think your dealer can do a better job than 3m or an independent detailer.
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Old 23rd September 2017, 22:31   #1359
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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Originally Posted by v_2rahjo View Post
Ok so following would real life cost -
PUC - around Rs 200 for the year
AC Disinfection - not required
Interior cleaning - never done it on my 35k run Laura. And frankly low mileage cars won't need it unless you don't do the general maintenance. I feel 3m store will be a better option and quality will be superior to the 3m staff at the VW workshop
The 12k mentioned for service by me includes washing and general cleaning. I think they charge 4K for the labor and washing in each service
Pickup / drop - I think it's a mac of Rs 1000 in 2 years
Shaman Shied / 0 Dep - I leave this up to you. But I think 0 dep will be ~20k or so for 2 years. Over and above your insurance

What I would suggest is to get warranty for up to 4 years for peace of mind. Still not sure if I would want to spend the extra amount upfront for all this. But again it's a personal choice
Thanks. Already have the ZERO depreciation insurance and the extended warranty.

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Originally Posted by Thad E Ginathom View Post
When you go for service, they will try to sell you extras. The AMC just means they got you. and they got you to pay in advance! Don't do it. And don't go for all those special-treatment/detailing extras at all, unless you really want to, and you think your dealer can do a better job than 3m or an independent detailer.
Don't care much for the detailing or the treatments. Will get it done from 3M. However I was more concerned whether the AMC provided anything better over the costs of the regular stuff like oil/spark plugs etc which they've put a cost against under the items of REPLACE and GENERAL CHECKUP. Would it work out significantly cheaper otherwise under their package?
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Old 24th September 2017, 14:35   #1360
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Default Re: VW Polo - Maintenance and Service cost and dos/don'ts

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... ... ... However I was more concerned whether the AMC provided anything better over the costs of the regular stuff like oil/spark plugs etc which they've put a cost against under the items of REPLACE and GENERAL CHECKUP. Would it work out significantly cheaper otherwise under their package?
What people have mentioned as the cost of annual/30k-km service includes the consumables such as oil, so no, it looks like it would work out significantly more expensive.
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Old 24th September 2017, 15:46   #1361
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What people have mentioned as the cost of annual/30k-km service includes the consumables such as oil, so no, it looks like it would work out significantly more expensive.

Alright. Thank you. Haver informed them I will not be opting for their AMC.
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