[Govardhansupra]

I was not a fan of electric until a few days back, when I rode my friend's electric scooter. Nothing to talk about it specifically, but I loved the torque.

If I had another car which runs on Petrol/Diesel, and still needed one for city runs and grocery shopping, and had a budget of 15L, guess what car I'm going for. The Nexon EV.
It is VFM in all ways.
This car is for those who already has another one for highways and long distance travels.

Now won't be a good time to buy electrics IMO.
In Future, where the price of electric variants are lower than Petrol variants, and mainly, India will have charging stations in every nook and corner, will be the right time to buy an electric. The cost of the batteries are expected to reduce too.

[DarthVeda]

Originally Posted by chandu1382

Wow! I double checked.. again. Not happening on mine. What VCU version is your car? I have the latest which is 2.06
(You will know when the service guy connects his laptop to your car)

Same here, I accidently shifted to N on my first run, and stupid thing wouldn't let me go back to D until i put brake and turned to D. Imagine doing that on an empty road, this is horrible user experience, not sure who gave that idea! I can imagine this rule for shifting to R and back but this I cannot fathom.

[chandu1382]

Originally Posted by DarthVeda

Same here, I accidently shifted to N on my first run, and stupid thing wouldn't let me go back to D until i put brake and turned to D. Imagine doing that on an empty road, this is horrible user experience, not sure who gave that idea! I can imagine this rule for shifting to R and back but this I cannot fathom.

Originally Posted by Vivek Ahuja

You can even shift to N or go back to D from N while the car is on the move, I made the mistake twice and didn't have a problem or need to stop.

Well i was talking to other Nexon EV owners if they're able to do the same. It does shift on the go. It is programmed to. It shifts on the go from D to N and also from N back to D when you're not pressing the accelerator.


I tried. It works. But it's not suggested.

[classic86]

Hey guys!

Took delivery of my Nexon EV XZ+ Lux variant a week back and already covered ~500 kms. Loving every bit of it and can't stop driving it just for the fun. Two full recharges done and on average got a range of 200-225 kms. Expecting more range once traffic picks up.


Delivery experience was quite interesting since I wanted white colour but my OCD noticed an uneven panel gap on the front passenger side and some dirt marks.


So I shifted to blue colour, which had scraped sidewalls on 2 tyres (guys at the showroom claimed they came from plant that way and that PDI guy was sick).


Asked them nicely to change them and the delivery got delayed by a few days since they had to get approvals. Anyway, on the delivery day everything went well except for one instance when the car suddenly shifted to neutral from drive while on the move. Pulled the car to the side, waited a few mins and then restarted. It worked fine for a few days and then suddenly the same thing happened multiple times at a signal. My friends in the car had to push and it was embarrassing. Anyway used the same logic of turning it off and cooling it down for a few seconds. After a few attempts, it worked fine but I escalated the issue to the specialists and they arranged me a technician within 30 minutes and he cleared some errors. Since then, I haven't noticed that issue again but it was most definitely software related.

Anyway, as I said before, besides these instances the car has been perfect. Me and my friends are in love with the torque. We even tried fast charging and it felt amazing to see ~25% addition in just 15 minutes although, I prefer home charging for longevity of the battery. Also, changed the tyres to Michelin Primacy 4 and they are amazing. No more skids in sports mode. Perfect upgrade for ₹20000. Will do a detailed ownership experience soon. Till then you can check my videos for more details.

https://youtu.be/N6bfkrMdwmw

https://youtu.be/0jy3J21QOeU

[DarthVeda]

you changed the tyres so early! could you let us know if there was any impact on the range after the tyre change? Usually, ON EV, the tyres are tailor made for range.

[avishar]

Originally Posted by classic86

Hey guys!

Took delivery of my Nexon EV XZ+ Lux variant a week back and already covered ~500 kms. Loving every bit of it and can't stop driving it just for the fun.

Congratulations, nice to see Youtube enthusiasts on Teambhp! Probably the best marketing Tata and the Nexon EV can get.

[classic86]

Originally Posted by DarthVeda

you changed the tyres so early! could you let us know if there was any impact on the range after the tyre change? Usually, ON EV, the tyres are tailor made for range.

Not much. Did only one recharge cycle and it felt same. Can confirm again after 2-3 cycles of usage. My primary reason was to improve grip and decent durability. Was happy with Primacy 3 on my old S Cross 1.6. So this was an easy choice.

[vigsom]

Congrats on the car @classic86.

It was a good decision to trade in the Wanderers. When new, most tyres behave the same, but behaviour changes as they age.

Given the uncertainty surrounding power outages in most cities, it would make sense to have a dedicated power source for charging in an emergency ( say, if there is an 8hr power outage).

[SKC-auto]

Congrats Charan and @Darthveda. I am waiting for detailed ownership reviews.

Charan, I watched your videos of test drives and impressed with how Nexon pulled with 5 people in the car. Keep making Nexon videos.

[sri_tesla]

Originally Posted by classic86

Hey guys!

Took delivery of my Nexon EV XZ+ Lux variant a week back and already covered ~500 kms.

Congratulations...

Can you post the full details of pricing? I would like to know about road tax and other costs in Hyderabad.

[classic86]

Originally Posted by sri_tesla

Congratulations...

Can you post the full details of pricing? I would like to know about road tax and other costs in Hyderabad.

On Road price was 1758000. Got in on my wife's name (1st vehicle). Hence road tax at 4% instead of 7%. Besides that nothing for EVs here from Telangana state.

[DarthVeda]

Originally Posted by DarthVeda

Same here, I accidently shifted to N on my first run, and stupid thing wouldn't let me go back to D until i put brake and turned to D. Imagine doing that on an empty road, this is horrible user experience, not sure who gave that idea! I can imagine this rule for shifting to R and back but this I cannot fathom.

I stand corrected, changing from D to N and back to D is possible, you just need to lift your foot off the accelerator before shifting from N to D.
I shifted to N in when going down a road and shifted to D just some distance before the road leveled out or if there was a speed breaker, the regen kicks in then and slows me down. This way you get maximum efficiency.

I also had my first fast charging experience in BESCOM fast charger, the first fast charger at Byatarayanapura station was offline, and went to another one at Kattriguppe. Plugged the charger and tried to scan using the Electree-Fi app, which resulted in App complaining about the charger in use

I, then, had to figure out how to unlock the charger and took me sometime to figure it out, there is a small latch on the car, which releases it. Tried again, with the flow from app first and it asked me to plug the charger in the car, and once I did that, it started charging at 25kwh. I took a small nap with AC ON and windows closed, then remaining time following the details on App and listening to Music. In one hour, I went from 20% remaining to 94% and consumed 20 units and costed me 160 rupees.

[Venkatesh]

Ashesh Dhar, the Head of Sales, Marketing & Customer Care, Electric Vehicles, Tata Motors, passed away on Friday. The reason behind his sudden demise is believed to be a cardiac arrest.



https://www.carandbike.com/news/ashe...s-away-2268670

[ChiragM]

Thanks to Amit Sapre for sending this in. Heartfelt gratitude for sharing it with other enthusiasts via this Team-BHP page!

My journey with Tata Motors (Dealer: KHT Motors, Bangalore) started on March 5th, 2020 when I booked the Nexon EV (Teal blue color) XZ+ variant. Before booking, I had taken a couple of test drives. I felt that this car met most of my requirements, so I went ahead with the booking. I was told that the waiting period was 6-8 weeks. Since I was not in a hurry, I was fine with the waiting period.

With the lockdown enforced to contain the Covid-19 pandemic, I was working from home. Hence, the need for a car was not immediate. But to have a personnel car going forward became a must. So I kept following up with KHT to understand the time frame by which I can expect the car to be allotted. I also insisted on personally checking the car before it is allotted.

On 25th June, I visited the stockyard of KHT motors to check the car. I also noted down the chassis number for my reference. I made the payment via cheque on the same day. On returning home, I cross-checked the chassis number to find out the manufacturing month of the car. It turned out to be manufactured in February 2020. It was a small surprise as the sales guy had told me that it was a May 2020 manufactured vehicle. On questioning, the sales guy confirmed that it was indeed made in February 2020.

Invoice:


WhatsApp conversation:

I couldn't resist myself and shared this experience with Tata Motors' customer care. My email conversation has more details. Overall, I felt that the customer care works as a proxy and redirects queries back to the dealers. I was not taken aback with the sales guy that much, but was worried by how the customer care works for such a small query. Just imagine, if I come across a serious issue, will I get the necessary attention from customer care? My answer was: No!

Interaction with customer care:

Seeing no positive response from the customer care, I went ahead with the cancellation process. The sales guy at KHT Motors wanted me to have a chat with a senior Tata Motors employee who looks after the EV sales in Bangalore. I did have a chat with him and in a nutshell, he asked me to re-consider the decision and assured me of full support.

With this experience in mind, I thought of the car first, which met most of my requirements. Assuming this was a one off experience, I changed my decision. I changed my booking to a silver color car instead of the teal blue shade.

Tata Power Experience:
My interaction with Tata Power guys started when one of their representatives came for a survey. I stay in an apartment and my parking slot is a bit far from the meter box. As part of the survey, he also measured the approximate length of the wire from the parking lot to the meter. It came out to be 30m. Since the first 15m is free as part of the installation, I made the payment for the remaining 15m. On the day of the installation, the society executive members requested for some change in the way the cable should be laid. I think they wanted the cable to be slightly away from the rainwater harvesting ducts. Now, the installation guys wanted to re-measure the length. It came out to be 37m. They stopped the installation. They asked me to first pay for the extra 7m and only then they would do the installation. I paid for the 7m cable length (Rate of cable: Rs. 250 + GST per meter). Next day, they arrived and did the installation. I kept a sharp watch on the length of the cable used. I can confirm that the actual cable length used was NOT more than 32m. But they ended up billing me for 37m and hence there was no refund. When I escalated this to Tata Motors, nothing happened.

Charging point installed at the parking lot:


Installation report:


WhatsApp conversation:

Back to Tata Motors now:
Once KHT Motors received the money, they started processing and delivered the Nexon EV XZ+ variant on 14th July 2020. I opted for home delivery of the car. I checked the car documents, internal fitting, ordered accessory, and spare tire. All looked satisfactory. So far so good. To check whether the car was charging or not is something that didn't cross my mind when the showroom guys were present. After they left, I kept looking for minor things and then kept the car for charging. The intent was to see that the charging setup was working and NOT really to charge the vehicle. To my surprise, the car didn't detect the plugged-in home charger. I informed the Sales guy at KHT Motors the same day about this. I made a video about that problem and shared it with KHT folks and with the head of EV sales in Bangalore.

So in summary, I have spent Rs. 16 lakh for an electric car which I cannot charge today. Considering a wait of more than 4 months and spending a sizable amount, I am a very very unhappy Tata Nexon EV customer.

Charging issue:

https://www.youtube.com/watch?v=Svi0jxNJ-SU

UPDATE:

Hello,

I thought of updating you on this afternoon's development.

One of KHT Motors' sales representatives visited my place. He brought a spare charging unit (which is plugged to a 15 amp socket).

When his spare charging unit was plugged to my car, the car started charging. It was a huge relief. I have no words to describe that feeling. When we again plugged the unit which came with the car, the car refused to charge. So, the charging unit which came with the car is faulty.

For now, I have been given the same spare charging unit as a temporary arrangement. He took the faulty one. According to him, he will be raising a replacement request for this and hope to get it in 3-4 weeks time.

I really wonder how a faulty charging unit could pass through the quality checks, especially something as important as an EV charger.

Thanks,
Amit Sapre

[classic86]

Originally Posted by ChiragM

Thanks to Amit Sapre for sending this in. Heartfelt gratitude for sharing it with other enthusiasts via this Team-BHP page!



Invoice:
Attachment 2033710

WhatsApp conversation:
Attachment 2033711



Interaction with customer care:
Attachment 2033707

Attachment 2033708

Attachment 2033709





Charging point installed at the parking lot:
Attachment 2033713

Installation report:
Attachment 2033714

WhatsApp conversation:
Attachment 2033715



Charging issue:
https://www.Youtube.com/watch?v=Svi0jxNJ-SU

UPDATE:

Firstly, congrats on the new car. As someome who also experienced some quality control (QC) issues during delivery, I believe all new buyers should understand that we are beta testers for this car. Not a pleasant experience and something that can be easily rectified at the plant and the dealer level. I'm doing my bit via YouTube to let Tata know and hope this forum helps them realise soon so that this beautiful product is handled well for their own sake.

Anyway, I hope you enjoy more miles and this car brings joy to you and your family