[aantony]

XEV 9E – It Yells, It Blinks, It Freezes ; But It Drives Like a Champ..!

Let’s be real: no car is perfect, especially when it’s a newly launched EV. Despite knowing that early adopters are likely to face some teething issues, I still chose to go for the Mahindra XEV 9E. Why? Because something about the car just clicked, it felt like a dream turning into reality.

First Impressions: A Dream Come True
When I received the car, I was on cloud nine. Any minor glitches or issues weren’t even noticeable. All I could see was my new EV, standing right in front of me, and I was just happy to finally own it.

But as days passed, I started observing things more practically. Yes, the car does the basic job of getting me from Point A to B. But what sets this apart from a regular, low-end car? That’s where features, comfort, ease of use, safety, and practicality come in and in some of those areas, the XEV 9E scores full marks.

Safety features and practicality provide real confidence while driving.

Range exceeded my expectations _ that’s a big plus.

Driving experience has been smooth _ I’ve never been stranded.

Where Things Fell Short
However, when it comes to features; especially the tech; things aren’t as polished as they should be. Here’s a real-life example: on a dark night, when I tried to reverse the car, the camera didn’t come on. With no proper visibility, I couldn’t safely reverse. That’s when you realize how important reliable features are ; not just fancy add-ons.

These are the kinds of issues that make everyday drivability a bit challenging and limit the usability of some key features. One more example, the haptic touch controls on the steering often don’t respond even though I know exactly how they’re supposed to work. Some say there's a 'knack' to using them, but I believe it shouldn’t require a trick. Because of this inconsistency, ADAS becomes practically unusable. I faced this firsthand while driving on the highway, I wanted to activate the feature, but it just wouldn’t respond, and that was genuinely frustrating.

List of Issues I Faced
Before the recent software update:

DOMS System – Ineffective.
Rain-Sensing Wipers – Didn’t work.
Startup Volume Warning – Extremely loud.
Android Auto – Kept disconnecting.
Smart Key Issues – Poor recognition range.
Steering Haptic Touch – Didn’t work, made ADAS useless.
Sonic Suite VESS – Front speakers not working.
Keyless Lock/Unlock – Feature was missing.
TPMS Errors – Frequent malfunctions.

After the Software Update – What's Fixed, What’s Not

DOMS System – Still flares up randomly, even when glancing at mirrors.
Rain Sensing Wiper – Working now.
Startup Volume – Doesn't sound high.
Android Auto – Looks stable now, needs more testing.

Smart Key Range – Still impractical; This is a feature Mahindra should definitely revisit. In practical use, when you step out briefly, say to help someone with the rear door or to close the gate ; the horn starts blaring, which can be quite embarrassing.

Steering Haptic – Realigned and seems better, needs more testing.
VESS Speakers – Now play at a very low volume. Still not convinced.
Keyless Lock/Unlock – Feature not yet activated.
TPMS – Recalibrated, but I’ll need to keep monitoring.

Low-Voltage (LV) Battery Drain: An Interesting Explanation
I’m not an expert on LV (low-voltage) drain issues, but I’ll share what the technician explained when I brought it up. Apparently, many complaints arise when users spend time exploring the car’s features in standby mode — where the high-voltage system is partially active but most of the load is taken by the low-voltage battery. After playing around and then switching the car off, there might not be enough LV charge left the next time you try to start it, especially after a few hours or the next day. The technician assured me that this issue hasn’t occurred while the vehicle is actually running or caused anyone to get stranded. Now, whether that’s the technical truth or just a reassuring explanation — only someone who has faced it first-hand can truly confirm.

Final Verdict: Is the XEV 9E Reliable?
Despite all the bugs and features not working as expected, YES, I still find the car reliable. It drives well, has excellent range, and hasn’t let me down on the road. Yes, features feel like they’re still in beta, but I bought this car knowing I’m an early user ; a kind of real-world tester ; and I’m okay with that.

🙌 A Shoutout to the Service Team
I’ve often heard complaints about poor service and slow responses from Mahindra for their previous vehicles. But in my case, I’ve had quite the opposite experience. Despite facing several issues, I’ve remained satisfied largely because of the excellent support from the CCM, RM, and SA over the past few months.

Right from the beginning, when I first noticed one or two issues, technicians would visit within a few hours or at most, within a day to fix or guide me. More recently too, the team has been prompt and proactive. What really stood out was their habit of sending videos on WhatsApp showing that the issue had been resolved. It helped me feel confident that the work was actually done with care.

Like an app, they kept me updated every step of the way, when Vehicle reached the Service station, when it was sent for a wash, wheel alignment, and so on. Even though I didn’t ask for all these updates, they did it consistently and professionally and that truly deserves appreciation

Final Thoughts
Mahindra is clearly working hard to stabilize its new BEV platform. If you're someone who wants a 100% glitch-free experience, I d suggest waiting at least 6 more months. But if you’re like me; willing to live with a few early hiccups in exchange for being part of something new and exciting, the XEV 9E can still be a satisfying choice.

[VSEV85]

I just completed a 1800km round trip from Erode to Goa and back in my 9E. Drove the car between 90-120kmph the whole trip while maintaining the power drawn percentage at 10 percent to max 15 percent. Charged @ Zeon, Shell, Static and charge zone chargers during the trip. The car pulled a max of 135kw power from Zeon 200kw charger in Tbegur when I plugged in at 72 percent to 80 percent. Shell and Static chargers had a max capacity of 120kw, which the car utilised in full till 80 percent after which the car reduces the charging speed to 45kw till 90 percent. the car charged from 90 percent to 97 percent at 30kw speed after which the charging speed reduce to 22kw till 99 percent. The last 1 percent it reduced to 10kw.

Had consumed a total of 189units for 1820kms for which I paid 4531/-. This does not include the free charging provided by taj exotica for around 50 percent(approx 40units). My friend who followed us in an Innova crysta diesel, paid around 14500 for the same trip. His car did around 30kms more than mine as we used his car in Goa.

The 9E was as good as any ICE vehicle. I faced no major issues. Just had to turn off the car and start it again as the passenger and centre screen went blank. This happened only once. Just waiting for the update for apple car play to work. I'm satisfied with the car so far. Minor issues will be sorted of in some time. I've completed 9500kms so far in just under 2 months.

The last leg of the journey from Shell chandapura where I topped up the car to 96 percent, to my house in erode which is a total of 255 kms, was completed by just using 43 percent of the battery capacity. I maintained speeds between 90 - 100kmph in this stretch. This is the best range I've got so far. The car can comfortably cover around 430 - 460kms in one charge at highway speeds of 100 - 120kmph depending on the terrain.

[Ashah]

Hi, I have been noticing that my Memory seat function on the XEV is not always working! Especially after getting out of valet mode. it sort of forgets the setting. Any idea on whats the solution?

[dthyaga]

Can someone through light on the MRF Markus tyres vs Goodyear tyres that Mahindra seems to be providing on XEV 9E. Are both comparable in terms of NVH.
I can see that the MRF markus tyres listed in their website for Mahindra XEV9E shows only the R20 and there seems to be two options one with FOAM and another one without foam.
https://www.mrftyres.com/product/pas...a&model=xev-9e

but there is no listing of the R19 which is currently being supplied with the Vehicle. Does it have FOAM as well and how does it compare to the Good year ones.

[notme]

Check for BE6, it's listed.

https://www.mrftyres.com/product/pas...dra&model=be-6

[jigsjmpsnu]

Originally Posted by purohitanuj

Did a Gurgaon - Jaipur - Gurgaon trip

Drive parameters:

• Solo driving with AC set to 25c and outside temps hitting 46c
• Driving mode set to Power Saving and cruising at 90km/hr and sometime in Default mode. While coming back, 50% driven in default mode
• Parked the car for almost 4 hours with AC On
• Reached Jaipur(~223Kms) using just 42% SOC (with 58% SOC left)
• Hit 267KM in 50% SOC
• On return, did a quick food stop of 30 mins and topped with 26% battery for Rs 490
• Did 515km with 26% SoC left, which means 100% SoC gave 515Kms of range
• Finished trip at 590KM with 77Km of range left and 14% SoC. Only paid Rs 470 for charging required for the 590KM
• Car is super amazing! Glad I purchased it. No turning back from EVs now

Irony:
Many people with long highway runs are already on EVs ( BYD/ Ionic/XEV), and people who would drive 99.9% in city are crying over range in EVs.

Fun Fact:
In case you are driving with very less movement, the car nudges the steering wheel and checks your responsiveness. In case you don't acknowledge, it shows this message and shakes the steering!

To test it, yawn multiple times and then make a poker face.

Attachment 2760158

Stats once I reached Jaipur
Attachment 2760159

Stats at 50% Excuse the dust. Even fine particles pop out at just the right angle of sunlight.
Attachment 2760161

Charging stats
Attachment 2760166

End of Trip Stats
Attachment 2760160

Good to know EVs making nice progress, I am happy of being 2 EV Car owner and also 3 EV Scooter owner, the EV Scooter already paid me back! Cars to deliver soon!

[velocirpator]

Originally Posted by purohitanuj

Did a Gurgaon - Jaipur - Gurgaon trip

Thanks for sharing your experience!

I did a similar Gurgaon-Jaipur-Gurgaon run a couple of months ago in my eMAX 7 with the family. On the way there, for example, I clocked 38.2 kW consumed over 186 Km (expressway driving @115 Kmph, Normal mode.) We stayed at the Hilton Jaipur, which has Statiq chargers on the property -- took about an hour to get the car topped up to 100% SOC.

[Arteberus]

Originally Posted by amit_2025

Hi Folks, How much have you guys run with the MRF's so far & how has the experience been? Or, have you replaced them?

Hey! Have got about 4000 odd kms in, they’re quite noisy especially on the highways, enough to interfere in conversations if music isn’t playing. Though I may be picky because I expect pin drop silence from EVs. Grip and stability have been superb though it feels very planted albeit a touch bouncy.

I have asked for them to be changed out though - service advisor says they’re waiting for them from Mahindra and will update.

[knr1359]

This is my first post, with help of our community I made right decisions in choosing my wheels from last 6-7 years bought 2.8 Innova and now Xev 9e which I took delivery on 27th May. There are so many doubts regarding Xev it’s being my 1st EV in the family though I have 1st hand experience with ZS EV(friends car we use it for office commute). Need to explore the new beast just done ~350km. Waiting for charger installation. Bought it to use a main drive and for trips within 300-400kms. But Desperate to go on drive to Goa from Hyderabad not sure of the charge infrastructure. Did any one go on trip to Goa from Hyd in EV ??

[427Cubes]

Friends, Finally, I took the delivery of XEV 9E on 30th May. Barring some software glitches, overall experience of the vehicle has been quite positive. Here are a few observations from my very brief experience with car:
1) Drives well, default mode is sufficiently powerful.
2) Coming from a BMW 530d, I am still very satisfied with overall acceleration and dynamics of the vehicle.
3) It is blissfully silent and has a very good audio setup.
4) So far, no range anxiety, battery is depleting quite predictably, and I can easily see a range of 450 + in NCR.
5) Apple car play came enabled and is working ok.

Not without issues, I have encountered following so far:
1) Not able to add user profiles and cannot store driver presets using door memory / position recall buttons as well. Also, while use profiles app is installed but I cannot see it in apps.
2) Keyless entry (lock and unlock) does not work
3) Autonomous breaking is quite sharp - have turned it off for now.
4) Film on HUD is causing very blurry vision; Mahindra salesperson was not sure if it is recommended to be removed.

if anyone has resolution on above issues, please share.

[Kannan]

My intention is to not start any Mahindra vs TATA wars.

But TATA now seems to be a proper competitor in electric SUV space, specifically on Dual motor category.

I hope Mahindra works on a proper Dual motor version as well.

Check out the following post and the video specifically.
https://www.team-bhp.com/forum/elect...ml#post5978811 (Tata Harrier EV caught testing; interior spied)

[Jekyl87]

I went on a trip out of India and came back a few days ago. Exactly 8 days had passed since the car was used last. The LV was completely drained and the car didn't even recognise the key fob or respond to it. When opened with the manual key, there was no lights, no response. Called RSA. Two young twenty-year olds came on a scooty who were by now experienced - jump starting the Mahindra twins on a daily basis. Took apart the frunk and jump started mine in 15 minutes. On SA's advise, left the car idle for 4 hours in my parking for the LV to charge from the HV. It helped, as the next day their driver could come early morning to pick it up for the SC to check and also do the 2k km service. It's been at the SC for two days now, hoping to get it back tonight. The SA said its a known issue that LV is draining when idle. They are hoping for a fix with the latest update, and said are monitoring it today to ensure it's fixed for my car. they have still not replaced the LV as its not the battery that's the issue but the software thats leaving a constant drain when vehicle is off, and I agree with them so have not insisted on LV replacement. Hopefully, I do not face further issues. Will update.

However, wanted to check if anyone has gotten any information on extended warranty. With so many software based components, I am really wanting to invest in EW, but have been told it's not available yet. This is the biggest red flag to me, them not offering EW on the vehicle at any price point. What's up with that Mahindra?

[evhead]

Originally Posted by Jekyl87

they have still not replaced the LV as its not the battery that's the issue but the software thats leaving a constant drain when vehicle is off, and I agree with them so have not insisted on LV replacement.

Deep discharge of LV battery can cause internal damage, and do affect its lifespan. Take care.

[masterkjn]

Originally Posted by Jekyl87

I went on a trip out of India and came back a few days ago. Exactly 8 days had passed since the car was used last. The LV was completely drained and the car didn't even recognise the key fob or respond to it. When opened with the manual key, there was no lights, no response. Called RSA. Two young twenty-year olds came on a scooty who were by now experienced - jump starting the Mahindra twins on a daily basis. Took apart the frunk and jump started mine in 15 minutes. On SA's advise, left the car idle for 4 hours in my parking for the LV to charge from the HV. It helped, as the next day their driver could come early morning to pick it up for the SC to check and also do the 2k km service. It's been at the SC for two days now, hoping to get it back tonight. The SA said its a known issue that LV is draining when idle. They are hoping for a fix with the latest update, and said are monitoring it today to ensure it's fixed for my car. they have still not replaced the LV as its not the battery that's the issue but the software thats leaving a constant drain when vehicle is off, and I agree with them so have not insisted on LV replacement. Hopefully, I do not face further issues. Will update.

However, wanted to check if anyone has gotten any information on extended warranty. With so many software based components, I am really wanting to invest in EW, but have been told it's not available yet. This is the biggest red flag to me, them not offering EW on the vehicle at any price point. What's up with that Mahindra?

They took 2-3 days for mine also and they changed the LV battery and updated software - atleast that is what they told me. But who knows what they did under the hood. Car has been working fine since then. Wish Mahindra would acknowledge the LV drain issue and tell us what is causing it exactly. Only answer i got from service people was it was a software issue - but what exactly was causing it they dont know. The car does not like being jump started at all - it throws out a bunch of critical errors and my AC was also not working after being jump started. I had to drive it to service center in 45 degrees with no AC. Also the frunk is not easy to take out. Would hate for someone to get stuck with a dead LV in middle of nowhere in scorching heat.

[wooka]

Please ask for a Bosch battery tester report.
Every time your car is serviced, ask for this report.

Keep a log of their CCA and other ratings.
While the LV is not to be used for cranking, CCA gives a clear indication of where and how the battery is headed, so I believe.