Originally Posted by e1t1bet (Post 3134805)

Does anyone know how ISP sales people can be dealt with?
I paid 4K advance to the ACT sales person (Manju - 9945595541) for their 50 mbps connection. This guy took the cash, and told me that within 7 working days connection will be activated. No one called me after 5 days, so I called their customer service. My application has not been lodged apparently (in their system). I called today again - and same response. My application has not been lodged in their system. The CS guy tells me that it will take 7 working days from the day application is lodged (which has not happened as of now, and it's been 7 working days since I paid the advance).
At the same time, this Manju fellow is not answering my calls at all. The only response I get, is if I call more than 20-30 time - he sends an SMS with text like "I will call you today sir", or "Sir, today we are coming to your place to fix the connection". However, none of these promises are kept, and neither does he ever answer the call.
My problem is that Saturday I am travelling abroad for 2 weeks. Knowing these CS guys, I know that if I am not reachable on my phone, nothing will get done. Does anyone know how I can escalate this issue?

Originally Posted by Rudra Sen (Post 3119621)

Need desperate help from Mumbai members and especially from south Mumbai.

Which is the good broadband connection in Colaba area.
At home my (till a fortnight ago) phone was always showing 3G with proper signal strength. Now I see mostly EDGE and rarely 3G.
For my short requirement I was using my phone as hotspot because my other connection (DOCOMO Photon+) is a joke anyway.

I tried getting in touch with Airtel and got a message - "We thank you for your interest in Airtel Broadband. We regret to inform you that we are currently unable to process your request (ref. no. 174344326) due to non coverage of your area. We look forward to your patronage in the future".

I need a proper broadband and router here. Can somebody please give me some suggestion? please:

Originally Posted by Rosso Corsa (Post 3148509)

Anyone in Mumbai using Five Networks ? I'm thinking of switching over from Hathway (never provides promised speed, too slow). Plus I've heard a lot about their DC++ Hub, which is more like a substitute to downloading media using torrents.

Originally Posted by prateekm (Post 3148545)

Yeah, been using it since June 2012. Absolutely no issues. Get it :thumbs up

Originally Posted by Rosso Corsa (Post 3148549)

Okay, but is the FUP/Data Transfer Limit inclusive of what you download from the DC++ Hub ? I mean can I download 20GB from the HUB even if my plan permits 2GB ?

Originally Posted by prateekm (Post 3148558)

Why go for the FUP plans? The unlimited plans are pretty cheap, 475 for 512 kbps and 650 for 1 Mbps unlimited. And hub downloads won't be counted into the FUP.

http://www.fivenetwork.com/our-servi...ted-plans.html

Originally Posted by Desmosedici (Post 3135056)

Tried calling Tata Docomo several times. Finally they called and said that they cant provide broadband service in my area. How can this be possible. As a service provider arent they not liable to provide service in a particular city and i stay in the suburbs, not on the outskirts etc where service can be an issue.

I want a proper broadband service but then not able to find a reliable one (no airtel / reliance for me) so thinking of going for the Vodafone Dongle. What to do:Frustrati

Originally Posted by ghpk (Post 3154490)

You must be as frustrated with Docomo answer as I am with every provider in my city.
Usually new ISP would reach your area when you arrange 10-20 connections which sounds odd, but I am asked to do so by one of broadband provider, yet to get 20 people.

for modem, do not buy it from any mobile operator, go for a universal modem like "huawei 303C" its around 1200-1300 everywhere from flipkart to ebay, you can use it with any SIM CARD through out India.

I am fully surviving on these modems since last few years.

Originally Posted by ghpk (Post 3154490)

for modem, do not buy it from any mobile operator, go for a universal modem like "huawei 303C" its around 1200-1300 everywhere from flipkart to ebay, you can use it with any SIM CARD through out India.

Originally Posted by jinojohnt (Post 3155206)

How is the speed? I thought internet through SIM cards would be slower than regular broadbands.