Re: 2.7 lakh dispute with Tata Cliq Vikalp shares the following update with us: Quote:
So, Tata Cliq closed my complaint because the seller "told" them that he had sent the right product. And National Consumer Helpline closed my ticket as Tata Cliq "told" them that they had sent the right product. That's it. None of them contacted me even once.
I researched myself into the seller, based in Indore, Madhya Pradesh, and found that he has been scamming like this for many years. From eBay to Flipkart, Snapdeal and even the Google reviews of his shop are filled with similar comments. Instead of using the real name of his shop, he is using fake names to sell online, so that people don't find the real reviews of him. I also sent all of these evidences to the CEO of Tata Cliq, but got no response.
I had complained to the Cyber Cell as well, one month has passed but no update from their side either, really sorry state of affairs for consumers in this country. So much for Digital India and Vocal for Local.
I am keeping that package all nice and tied up as a souvenir of these agonizing 2 or so months. So yeah thanks everyone for all the help and Happy New Year. Life goes on, I guess.
Vikalp
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