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![]() | #526 |
BHPian Join Date: Dec 2015 Location: India
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| ![]() PR disaster for Benz.. It seems he will take it to as many places possible to get media coverage!! |
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![]() | #527 |
Team-BHP Support ![]() | ![]() Frankly an over-reaction. Allow Mercedes to repair the gearbox and provide additional warranty. If the car had many persisting faults or was dangerous, then a replacement needs to be considered |
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![]() | #528 | |
BHPian ![]() Join Date: Sep 2009 Location: Muvattupuzha, K
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| ![]() Quote:
http://m.dailyhunt.in/news/india/mal...ewsid-59987593 | |
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![]() | #529 | |
Senior - BHPian ![]() | ![]() Quote:
Also, in this case, since the product is faulty, MB has agreed to replace it. Why is the dealer bearing the brunt for roadtax refund? Will the dealer be compensated for it? I don't find any fault with the dealer unless it participated in some malpractice leading to the car breakdown or the overall resolution of the problem. I completely agree on this. Repair or, even replacement of the gearbox (assuming that is faulty) is a sufficient solution for such a problem. A loaner car should be given for the interim period and maybe a year or two of extended warranty to restore faith of the customer in the product. And all this should done swiftly so as not to frustrate the customer. That, IMO, would be the best case scenario to deal with defects. On the other hand, the customer has invested 70-80 lacs (or more) of his/her money to buy this product. Maybe that's why he/she has lost his/her cool when it broke down. An Alto or Scorpio owner might not react the same way. Food for some thought. | |
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![]() | #530 |
Senior - BHPian ![]() | ![]() A Honda City belonging to our Crew Manager in Manila. I have seen this thread becoming very popular and some people are rejoicing at sightings of cars on flatbeds specially the cars considered to be reliable. I don't think that was the intention of this thread. Remember that the sight of your own car on a flatbed is never a pleasant one. So please think about the pain the owners is going through when his / her car is on a flatbed. |
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![]() | #531 |
Distinguished - BHPian ![]() ![]() | ![]() |
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![]() | #532 |
BHPian ![]() Join Date: Mar 2013 Location: Mechelen
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| ![]() Saw this on my way to work yesterday. Not sure if there was something wrong with it, but we were in moving traffic, and I couldn't ask the flatbed truck driver anything. ![]() Cheers |
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![]() | #533 |
Senior - BHPian ![]() Join Date: Jun 2015 Location: Almaden, CA
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| ![]() Even a Tesla requires a flatbed. ![]() Same power steering issue, twice. Last edited by Vid6639 : 20th December 2016 at 20:53. Reason: fixed the link. |
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![]() | #534 |
BHPian ![]() Join Date: Jul 2015 Location: Dubai
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![]() | #535 | |
BHPian ![]() Join Date: Mar 2016 Location: Palakkad
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![]() | #536 |
Senior - BHPian ![]() Join Date: Jan 2008 Location: Dubai/Mumbai
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![]() | #537 |
Team-BHP Support ![]() | ![]() |
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![]() | #538 | ||
BHPian ![]() Join Date: Jul 2015 Location: Dubai
Posts: 51
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| ![]() Quote:
http://www.team-bhp.com/forum/tyre-a...ml#post4028627 Quote:
![]() Last edited by sooraj.naik : 8th February 2017 at 12:45. | ||
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![]() | #539 |
BHPian Join Date: Dec 2007 Location: Kolkata (WB)
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| ![]() Never had I imagined that I would be posting an image of my own car here! ![]() |
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![]() | #540 |
BHPian Join Date: Sep 2015 Location: Pune
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