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Originally Posted by swiftnfurious Inspite of knowing there is a bug, he didn't bother to acknowledge? I guess you shoould write a stinker to the dealer / A$$ or give the SA a low rating! That should set the process right. |
I asked him that today. He told that normally people don't report it as lack of power. But, they just complain about the "check engine" light lighting up. He told that this is the first time, someone is reporting the symptom as a result of the error code. ( Probably because I'm mostly on the turbo range and do very frequent long drives )
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Originally Posted by swiftnfurious Also aren't they doing any recalls? STRANGE! You might also point out the need of a voluntary recall to fix the issue, to Toyota. |
When I met him today, I asked for the specific details as to why the error came in the first place and what is the specific change that is incorporated into the ECU program. He mentioned that the dealer is not supposed to reveal such details to the customer. I told that I'm very concerned that my car runs on a different ECU program than the other Etios Diesel on the roads. I also told that I doubt whether this software patch is done to cover up some mechanical issue. Also mentioned that I'm a team-bhp member and will be posting about this incident for sure. So, if my co-community members get to know that Toyota is hiding something, it's going to reflect bad on Toyota.
Then he started opening up. This is what he told.
The error code means that "engine is not getting adequate air"
Once, the error occurs, the engine falls into a fail safe kind of a mode where normal power delivery doesn't happen ( It's limited based on other parameters which normally doesn't come into the picture ). Only, once the root cause is identified and the error code is cleared will it get back to normal power delivery mode.
They identified the root cause as "clogged air filter" which they cleaned. But, they also mentioned that even with the amount of air that the engine was taking in with the clogging shown on my car, there shouldn't be an issue as such with the engine's performance. So, what the new patch does is to decrease the "lower threshold" of air flow volume so that it doesn't go into failsafe mode as soon as the air filter starts to get clogged up. So, in short what they have done is to widen the normal working range for "air intake volume".
They won't be doing this on all Etios as of now, because they see the issue very rarely and it's not a critical issue as such. The Toyota engineers are still doing research on it.
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Originally Posted by swiftnfurious Any idea which batch of cars have this problem? That might help rest of the pack to get it done as a preventive measure. |
They are not sure about it either. They were asked to do this update only on a case by case basis due to the nature of the problem and due to the fact that it is a very recently discovered issue.
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Originally Posted by amalji I have an appointment on Thursday. They told that the job would take approximately 4 hours. Keeping my fingers crossed. |
Took the car to the service center by 9:10 am ( I was 10 minutes late )
Promised delivery time was 1 pm.
I got a call at around 12:45 pm that the car is ready. I told them that my brake pads were "4 mm" thick on 20,000 kms service and that I would like to know how much is left now, since I've run another 6,000 kms. They told that they will deliver the car by 2:30 pm in that case and they stuck to the promise.
They took me for a test drive to ensure that I'm happy with the performance after ECU upgrade. And there was no performance issues as such. But, I told him that I'll keep a check on it when I go for a long drive next time.
ECU update was done free of charge under warranty.
Brake pad checking was done for a labour charge of Rs. 98/- ( since I took, the SMILES pack, I got 50% discount in labour ).
They told me that I still have 3mm of brake pads left. So, I can change it in 30,000 service. But, asked me to refrain from creating hard braking scenarios if possible during the next 4,000 kms.
Also, told me to drive with the windows open once in a while and to check for a sound while braking. They told that once, the brake pad reaches 1mm, there will be a squeaking sound while braking. This is a kind of warning by design of the brake pad to ensure that the driver is alerted when the last 1mm of brake pad is in use.
So, service experience as such was good ( after the initial glitch in problem detection ).
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Originally Posted by amalji
Known bugs with the Toyota Etios
When the suspension expands, it hits the stopper fast. The scope for expansion of the suspension is lesser on a Toyota Etios probably due to the combined effect of soft suspensions, and light weight. You will hear a thud sound every time you take a speed breaker hump fast or when you take a dip at a high speed. Not much of an issue. But, would have felt better without this sound for sure. Toyota engineers say, it doesn't affect the vehicle in any way other than the thud sound ( which is not pleasing for the ears ) it gives. But, once you get used to the vehicle you will know at what speed you should take a hump or dip to avoid this sound. The compression of the suspension is perfect though. I've never bottomed out the suspension in my 20,000 kms of aggressive driving.
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I also discussed with the service advisor regarding the famous thud sound of the Etios suspensions which I had mentioned on one of my previous posts as quoted above.
He mentioned that there is a modified suspension setup available now to take care of the issue. But, he mentioned that the old suspensions are better for comfort and that the thud sound doesn't harm the vehicle anyway. But, if a customer is very particular about the thud sound, they give the modified suspensions to the customer. Then I asked whether the newly manufactured Etios is fitted with the old kind of suspension setup or the new one and he replied that it's the old kind.
So, I decided to live with the old suspensions especially since I do slow down on bad roads in which case the sound will never be heard.
And it also acts as a warning alarm to make sure that I slow down adequately on bad roads instead of banging it hard.