Quote:
Originally Posted by Nissan1180 Sad to see that Tata has not been focused on improving the dealership experience. In Ahmedabad, our experience has been the opposite. We've been called many times announcing discounts and better buy back offers and when we went to the showroom, we were given ample time to look at the car. In a way, I feel that if we're left alone to look at the car, it is better. However, that perception varies.
If there's any other showroom, it would be nice if you could visit it. The best course of action would be to request a test-drive car at your door step. No need to visit the showroom.
The Nexon is a much more value for money product than the Ecosport. Personally, I think that the Ecosport is outdated and feels extremely mediocre (the old version) when you drive on roads which are not surfaced. But that's an opinion, not a fact.
Thanks. |
Quote:
Originally Posted by ar134 Unfortunately with Tata its either a hit or a miss, at least as things stand today. It pains especially when they have such a well engineered product. I had to escalate to President's (Mr Mayank Pareek) office as my Nexon delivery was repeatedly postponed. Trust me within 3 hours the issue was resolved. If you still intend to give it a shot, do let me know. I will help you to get in touch with this super cool guy at Tata Motors Head office. |
Quote:
Originally Posted by pgsagar You didn't mention what time it was when you visited. You find any showroom empty in the morning when they just open or at lunch time or just before closing. And you shouldn't run away from a good product just because the salesman was less welcoming. Almost all car dealers and their salesmen behave same. That's what I have seen in my town. Why is it that people complain only in respect of Tata dealers but ignore if other brand dealer does the same. And, lastly, I would say Nexon is best value for money among all mini-SUVs. And feature-loaded, good looking, powerful too. |
I was in market since last 2-3 months to finalize my next car among Nexon, New Ecosport, TUV300 and S-Cross. Till yesterday, I shortlisted two cars i.e. Nexon and New Ecosport and I took my family to finalize the car between these two.
Yesterday was my fourth visit to TATA showroom. Below are the details of my last three TATA visits.
- I did first visit one week before the Nexon launch and inquired if they have received Nexon in their stock yard which I can look for. They told me they have car and I can only take a look from outside. They also noted down my phone number to inform me once the car is available for display.
- Second visit was after one week of launch. This time, one of the SR was assigned to me and he gave me car details and price list. I asked him if I can get the test drive of Diesel Nexon. SR told me that Diesel is not available and he will inform me once it is available.
After this I got couple of calls from the same SR for test drive but when I asked him whether they have Diesel car , he said sorry. I told him over phone, please let me know once Diesel is available for TD, i will come.
- After two weeks, I thought to try at another TATA showroom for Diesel TD along with TD of TUV300 and S-Cross.
First, around 4.30PM, I went to Mahindra for TUV300 but since vehicle was not present so I could not go for test drive. They gave me good details of the vehicle and noted down my number.
At 5.15PM, I reached to TATA showroom and my experience was bad (worst than my fourth visit to Nexon) . No one was there to attend me and when I asked at reception that I am interested in Nexon, can someone please provide me information. Receptionist could not find any SR to provide car details. There were many SRs standing outside the showroom and enjoying the rain. I left the showroom without TD. They did not bother to note down my details.
At 5.30PM, i reached to Nexa. Though I am not a fan of Maruti/Nexa cars but I thought to give a try to S-Cross. The atmosphere at Nexa was totally different. As soon I entered the showroom, receptionist asked my details and immediately asked one SR to provide me cars details.
That SR provided me all the details and arranged TD of S-Cross. I came back from TD of S-Cross and started asking about Ciaz as well. He provided me all details of Ciaz as well and immediately arranged TD of Ciaz.
Still I am getting calls from Nexa about my final decision. I have told him that I am waiting for Ecosport as well and I will be able to tell my final decision once I look at Ecosport.
Fourth visit was yesterday as I mentioned in my earlier post and it was at around 3.30PM. It was with my family to finalize between Nexon and Ecosport.
First, we went to see Nexon and my family liked car interiors very much.
I sat on the driver seat but I could not find comfortable driving position there. May be some adjustment was needed.
Then we went to Ford showroom and saw the new ecosport. At Ford, I had shown interest in car much earlier and provided my details before launch. One SR was in constant touch with me and was regularly sending updates about the car on my whatsapp number.
My family liked the New Ecosport, they liked the interiors and the look of the car. Most probably, we are final on Ecosport and will go for it, waiting for TD vehicle.