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Old 13th September 2021, 16:59   #1471
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Default Re: Skoda Kushaq Review

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Originally Posted by CircleOfLife View Post
Make a wise decision itís your hard earned money.
Very well written. Also, Troc is more expensive than Kushaq by almost 5-6 lacs onroad, and this by no means is a small amount. If that's the case, you can add another 5 lacs to Troc's price and have the choice of Compass mid and top variants which is a much bigger and better car.

I have always felt that comparison should be between closely priced cars, otherwise we end up getting confused and make decision making more complex.
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Old 13th September 2021, 22:08   #1472
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Default My Skoda Kushaq: Delivery Experience !

My Skoda Kushaq, Delivery Experience Video;



^ The Video captures all the excitement from the Delivery/Collection Day of my Skoda Kushaq. It also includes a quick Walkaround discussing the Exterior/Interior, Platform, Engine/Gearbox, Tyres etc. & also explains my buy decision.

Buy Decision/Booking;

This car was booked without checking her out in the showroom & without a Test Drive. In fact the first time I saw/experienced a Kushaq was in my car on the day of the PDI. Special thanks & credit goes to TEAM-BHP Official Review which helped me go ahead with this choice without having the need to go check her out physically or requiring a Test Drive

Dealership Experience;

Skoda Kushaq Review-img_3386.jpg

I had 2 dealers (JMD & Mody) in mind & I had given both of them the opportunity. JMD was not really interested to sell & at the same time i had got to know what one of their dealerships in New Mumbai had recently shut down hence it was not really confidence inspiring for me to put my money at JMD hence naturally i picked Mody as it was a newer (Opened in early 2021) & more responsive dealership.

The Corporate Manager at Mody Skoda was very professional and kept most communication via email & always available over phone too. Mody Skoda did not charge me any extra money for things like vehicle handling charges or compulsory accessory kits etc. Insurance too was very high at first as per Skoda Insurance but they matched my quote and also allowed self registration without unnecessary arguments but did verify data/facts to seek official permission. Extended Warranty Payment is still pending & as per Mody Skoda i will receive a link to pay the extended warranty amount online (Other Kushaq owners may want to confirm this).

Overall my experience with Mody Skoda right from Booking to PDI to Delivery process was Very Satisfactory.

Driving Experience;

Skoda Kushaq Review-screenshot-20210913-7.51.16-pm.png

Car Delivery/Collection days are always filled with excitement but for the Kushaq it was a bit more exhilarating as it was the 1st time i was driving the Kushaq & i am happy to report that just after a few kms of driving the Kushaq through multiple road/traffic conditions i felt reassured of my buy decision.

The 1L TSI Engine with 115 HP & 178NM felt good enough for Mumbai traffic & local highways with enough overtaking power to maintain a healthy pace. Haven't really pushed the engine so far as obviously would like to adhere to the running in guidelines as much as possible.

The Aisin (AQ250) Gearbox too was smooth enough for bumper to bumper traffic again reassuring my decision to not to go for a DSG (Dual Clutches dont like traffic scenarios) as this car will be used mostly in City/Traffic Conditions for short distance runs. I am aware about the unfortunate EPC issues faced by many Kushaq owners, hoping for a trouble free ownership for my car & also hoping Skoda India resolve this for everyone.

Overall the place where the Kushaq really shines is the ride quality. The ride was really good for a newly delivered car, I not confirm if the PDI team had reduced tyre pressures to normal levels post transit, however wasn't sure how to check the TPMS (or may be its missing) hence cant confirm what the pressures were.

Braking is adequate (Still running in) for the 1L TSI upfront. Will reserve my comments on the handling performance as yet to really experience good corners or mountain roads (plus the tyres are also very new). The new 2 spoke Steering Wheel is extremely well designed and finished, hope i could say this about the whole interior.

Miscellaneous Observations;

- Love the way the Skoda Kushaq looks. Front is aggressive at the same time athletic looking. The Side profile is clean & sticking to the European roots of the brand which i love. Rear feels upright thanks to the positioning of the taillights & gets a sense of being wide with S K O D A lettering spaced out.
- Infotainment is not the most friendly system I've used, but the touch sensitivity is good & lag free.
- Digital Cluster would have been welcome, probably Skoda India has reserved that for the facelift.
- 17" Atlas Rims look striking in person & were my main reason to pick the Style variant.
- Being a new comer the Kushaq is attracting eyeballs & has a good street presence.
- Missing out on the rear disc brakes in favour of the drums is visually disturbing.
- The creep function in the D Mode is a bit too aggressive/eager for my linking.
- Paddle Shifters have been given which is nice. (Miss them in my 1.4 Seltos)
- Yet to use the My Skoda App, so will reserve my comments on that.
- Camera Quality is Above Average & I Miss the 360 Deg. Camera.
- Ambient lighting needed more colours (Gets only white)
- Power window operation/sound is noisy & feels cheap.
- Dont really miss the Driving Modes (Sport, Eco Etc.)
- The Horn is Non German tone, a bad move/miss.
- Music System (7 Speakers) does sound good.
- The glovebox is large & very accommodative.
- 6 Airbags for M/T & Only 2 for A/T, Why ?
- Would have preferred 215mm wide tyres.
- Rear Boot space is surprisingly good.
- Rear Seat space is good, not great.
- Powered Seats are missed.

This is my preliminary review / report with a few days into ownership. I Shall surely start a new thread soon with a full blown ownership review once I have processed all my thoughts. Thank you all for reading

Last edited by karan561 : 13th September 2021 at 22:37.
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Old 14th September 2021, 13:48   #1473
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Default Re: Skoda Kushaq Review

My sister booked the Skoda Kushaq 1.0 lit Ambition trim, and did ask Skoda about the EPC failures which are reported.
SA said that they are aware of this, and it is because of a fuel pump issue, and they are working on this in the background.
The SA also promised that when they deliver the car to my sister, they will make sure that the fuel pump is replaced before delivery.
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Old 14th September 2021, 14:15   #1474
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Default Re: Skoda Kushaq Review

Quote:
Originally Posted by Abhishek_Nikam View Post
My sister booked the Skoda Kushaq 1.0 lit Ambition trim, and did ask Skoda about the EPC failures which are reported.
SA said that they are aware of this, and it is because of a fuel pump issue, and they are working on this in the background.
The SA also promised that when they deliver the car to my sister, they will make sure that the fuel pump is replaced before delivery.
Has the service center received instructions from Skoda to replace fuel pump for a new dispatches from factory?

On what basis is the service center going to a claim replacement cost? warranty claim or PDI failure? Fuel pump isnít free. Service center will not absorb any cost.

Car come with all checks done at factory and the PDI will be done at service center. If PDI comes clean then why replace fuel pump?

Please do ask for a proof of fuel pump replacement and keep it for further records.

For the moment unless there are instructions from Skoda to change fuel pump for new dispatches, the sales advisor in your case. is just bluffing off.
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Old 14th September 2021, 16:47   #1475
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Default Re: Skoda Kushaq Review

Confirmed: äkoda Kushaq gets front pyrotechnic seatbelt pretensioners.
Name:  Screenshot 20210914 at 4.39.12 PM.jpeg
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Last edited by ron178 : 14th September 2021 at 16:48.
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Old 14th September 2021, 21:44   #1476
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Default Re: Skoda Kushaq Review

Congratulations Karan for your new acquisition. It is a brilliant vehicle. Being a Seltos GTX+DCT owner, I thought you would pick up 1.5 TSI only Howz the riding and handling compared to your Seltos?
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Old 14th September 2021, 21:49   #1477
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Default Re: Skoda Kushaq Review

Quote:
Originally Posted by Abhishek_Nikam View Post
they will make sure that the fuel pump is replaced before delivery.
It is surprising to know that they replace the fuel pump/sensor before delivery ( before experiencing the problem ) Are they doing it for all vehicles? Does it mean that Skoda recalled this part already by confirming the issue?
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Old 15th September 2021, 13:15   #1478
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Default Re: Skoda Kushaq Review

So, it is a fuel pump issue, and official communication is coming soon.
Attached Images
 
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Old 15th September 2021, 13:38   #1479
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Default Re: Skoda Kushaq Review

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Originally Posted by maverickNerd View Post
So, it is a fuel pump issue, and official communication is coming soon.
Kudos to Zac for being vocal and accepting the faulty fuel pump. But I love how he shared the blame on fuel quality as well. So was Kushaq tested only with "Premium" fuel.

I just hope VW's Ashish Gupta doesn't come up with "Premium fuel for premium car for premium feel"
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Old 15th September 2021, 16:02   #1480
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Default Re: Skoda Kushaq Review

Zac is now replying to everyone, and sharing more insights, below pics are collected from other's mails.

Hoping to get a call soon from service center regarding this, will share more updates.
Attached Thumbnails
Skoda Kushaq Review-mail_3.png  

Attached Images
 

Last edited by maverickNerd : 15th September 2021 at 16:03. Reason: Add more details
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Old 15th September 2021, 18:05   #1481
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Default Re: Skoda Kushaq Review

Quote:
Originally Posted by CircleOfLife View Post
Has the service center received instructions from Skoda to replace fuel pump for a new dispatches from factory?

On what basis is the service center going to a claim replacement cost? warranty claim or PDI failure? Fuel pump isnít free. Service center will not absorb any cost.

Car come with all checks done at factory and the PDI will be done at service center. If PDI comes clean then why replace fuel pump?

Please do ask for a proof of fuel pump replacement and keep it for further records.

For the moment unless there are instructions from Skoda to change fuel pump for new dispatches, the sales advisor in your case. is just bluffing off.
Quote:
Originally Posted by Salnv View Post
It is surprising to know that they replace the fuel pump/sensor before delivery ( before experiencing the problem ) Are they doing it for all vehicles? Does it mean that Skoda recalled this part already by confirming the issue?

Yes, there is a silent campaign going on and they are proactively calling customers to change the fuel pump.
My brother in law was told, that when the car arrives, they will themselves replace the fuel pump, at no extra cost under warranty and then deliver the car to us.
So irrespective if you face the issue or not, the fuel pump will be replaced.
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Old 15th September 2021, 18:50   #1482
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Default Re: Skoda Kushaq Review

Quote:
Originally Posted by RD150 View Post
Kudos to Zac for being vocal and accepting the faulty fuel pump. But I love how he shared the blame on fuel quality as well. So was Kushaq tested only with "Premium" fuel.

I just hope VW's Ashish Gupta doesn't come up with "Premium fuel for premium car for premium feel"
So they managed to test kushaq and taigun only on premium fuel for lakhs of KMS. Test set up would have been different and could have enabled drivers and engineers to continue on road testing by clearing errors.

With 91RON petrol car has ended up with the fuel pump issues, once ethanol blend is increased then will these pumps and hitech engine be still reliable?

Fuel pump failure is not a new issue with Volkswagen group. Concerning to see, how this has resurfaced multiple times in the past decade.

Quote:
Originally Posted by maverickNerd View Post
Zac is now replying to everyone, and sharing more insights, below pics are collected from other's mails.

Hoping to get a call soon from service center regarding this, will share more updates.
Thank you for sharing. Hope fuel pump replacement resolves the EPC issue. If the cars again end up getting stalled on road, there would be more heat, hue and cry.

In Vento 1.2 TSI never faced issue with fuel. Never stalled.

Vento 1.6 TDI was one of the best vehicles to drive in the price bracket. It did stall once. Luckily just 500 meters from house. Not a good feeling. Blame was put on fuel quality.

Have refilled from reliable IOCL COCO pump for years.

Last edited by CircleOfLife : 15th September 2021 at 19:16.
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Old 15th September 2021, 19:40   #1483
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Default Re: Skoda Kushaq Review

Im not a Kushaq owner but I am currently considering it for my needs. One thing that has deeply impressed me is that Mr. Zac Hollis replies to emails. I am yet to see somebody as friendly and as customer friendly as him. I had sent him 2 emails and he replied to both and that has impressed me and given me more comfort regarding purchasing a Skoda. Mind you having used only Honda and Toyota till now I was a bit averse but I have realised Toyota dealers treating even Lexus customers as if they own a 5 lac Toyota and there is no premium experience. Even after complaining there is no improvement, and the same goes for Honda who's mechanics cannot solve a irritating problem I have developed on my car. So my next car is not going to be a Honda or a Toyota but definitely Skoda is in the top consideration, I think we should all appreciate Skoda trying to change and the Kushaq may have cost cutting but will definitely be more safer than the Creta and Seltos for sure. I hope people in India realise that herd mentality needs to go and their lives are important and they should not settle for tin can build from Maruti, Kia and Hyundai.
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Old 15th September 2021, 19:48   #1484
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Default Re: Skoda Kushaq Review

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Im not a Kushaq owner but I am currently considering it for my needs. One thing that has deeply impressed me is that Mr. Zac Hollis replies to emails. I am yet to see somebody as friendly and as customer friendly as him. I had sent him 2 emails and he replied to both and that has impressed me and given me more comfort regarding purchasing a Skoda.
While it is a plus point, but please dont consider that as a strong reason to finalize on any car. Zac would reply as long as he is here in his current position. If he decides to return to headquarters and is no longer responsible for the Indian operations of Skoda, then what would be the consequence? While I appreciate his customer centric nature, I think before his tenure here gets over, he should also make the rest of the company more customer centric and also be approachable by customers. That would really make a difference and even though there might be issues, there would be more than one Zac Hollis to reach out to and get a speedy resolution.
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Old 15th September 2021, 19:54   #1485
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Default Re: Skoda Kushaq Review

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While it is a plus point, but please dont consider that as a strong reason to finalize on any car. Zac would reply as long as he is here in his current position.
I agree with you, but when one person brings energy on the table it is infectious and spreads to the others. I hope he can do that before he moves on professionally. Having used Honda / Toyota / Hyundai / Fiat in the past 20 plus years I will tell you that they're not as reliable as they seem and their CEO / Senior Staff never reply to our emails. I have complained to Toyota for Lexus but there's no difference. So one guy replying here back, is atleast a big plus and that for me is very important. If the Kushaq meets my requirements then I am sold.
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