![]() | #7111 |
Newbie Join Date: Jan 2019 Location: Mumbai
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Thanked: 25 Times
| Re: Mahindra XUV700 Review I recieved call from my dealer (Randhawa Motors, Dombivali, Mumbai) that a car has been allocated to me (AX7L AWD White). But they are unwilling to let me do a PDI Do we have any legal provisions to mandate PDI before invoicing the car under my name? |
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![]() | #7112 |
BHPian Join Date: Jun 2022 Location: IT City
Posts: 58
Thanked: 76 Times
| Re: Mahindra XUV700 Review Fellow BHPians, I got a call today from someone regarding RSA. True Caller shows Fraud Mahindra and it was very surprising how they got so much data. So the call goes like this, some lady calls up and tells my full name and that I own XUV700, then informs me she is calling to explain about the RSA benefits for the 4th and 5th year and that total 5 years we are getting and to confirm the address to send the RSA card and then goes on to tell my complete address (all of the data was correct btw) and then tells me to activate the card, I need to pay some 3000+ rupees as the activation charges. At first, I thought this was an official call from Mahindra due to the data she already had and the fact that I had purchased the 4th and 5th year RSA at the time of vehicle delivery but when she said I need to pay the activation charges, it ringed my bell and I questioned why I have to pay when it was already paid to which she said she is calling from a private agency that provides RSA service and if I already have one, then it's fine and disconnected the call. I'm actually concerned about where so much data with addresses is being leaked. Ever since I purchased this vehicle, it has become a routine, every week I get one or the other calls from either fake travel agencies for bogus dinner invites to sell packages or something else. All of them specifically mention the name and vehicle. So far I haven't fallen for any of these tricks but I wonder how many innocent people have fallen for these scam calls when they end up thinking it's from Mahindra and so on. So annoying! |
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![]() | #7113 | |
Team-BHP Support ![]() ![]() | Re: Mahindra XUV700 Review Quote:
If there is anything wrong / defective with the vehicle, what is the dealer going to do about it / handle it? Who is going to live with the vehicle post sale letter is issued and a product turns out to be defective / lemon. | |
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![]() | #7114 |
BHPian Join Date: Mar 2008 Location: Bangalore
Posts: 227
Thanked: 466 Times
| Summary: Model : Mahindra XUV 700 AX7 AWD Colour : Midnight Black Booking : 08 Oct 2021 (With Price Protection) Delivery : 15 Jul 2022 Current Odo : 2250 Km Avg (tank full method): Background: We were a family of three with our second one on its way, at the time of booking, and I was looking for a car that would be a comfortable highway cruiser for our outstation trips and also do the city duties when needed mainly for school drops and office commutes without being too much of a hassle to drive in Bangalore traffic. Used or New? A big fan of used cars and I have first hand experienced the tremendous value that an almost new ~1 year old certified luxury car offers, but this was outside India and it was pretty clear early on in my search this time that buying a used car in India was very different and came with its own challenges and I was just not ready to risk it. Decided it had to be a new car. SUV/MUV or Sedan? I have mostly owned/driven sedans and always loved driving them over the occasional rental SUVs/Vans overseas. The cargo space was good enough for the three of us and it easily took in the kids stroller + couple of bags and in those few rare extended trips we would have that extra bag that would spillover to the back seat area. Now with the addition of a new member to the family it was pretty clear that we would need a bigger cargo space + ours being a joint family meant a 7 seater would be an added bonus for occasional full family commute within city limits. A 7 seater SUV/MUV was a no brainer. Budget: I was on a bit of a flexible budget with 30L being the preferred sweet spot and an absolute max of 45-50L for the right car, but I was clear in my mind that anything above 35L had to have a strong USP for my use and absolutely justified its price. I am a little old school and budget conscious when it comes to money matters and rarely go overboard with most of my spends. Requirements (In the order of priority):
Options considered: Having owned an E90 for an extended time it was natural for me to start off my search by looking at the entry level options from the three luxury brands, it ended pretty quick as all of them were either now out of my budget or watered down variants that dint appeal. Kia Carnival : Having used a mini van overseas for a brief period and experiencing the benefits it offered as a family vehicle, this was right at the top of my list and I was offered a mouth watering 3.75L discount straight away during the test drive on day one. But the below points made me take a hard second look and I had to let it go with a heavy heart and to the disappointment of all the kids at home. We had it over at home for a TD and it was a huge hit with my parents, kids and wife. Toyota Fortuner : There's a Fortuner in the family at my in laws place - unanimous feedback was it was rock solid and reliable but they just hated the ride and were pretty vocal about it. I was not going to be putting in anything more than 10-12k kms annually however I used it - I have a typical office commute + few planned outstation trips and being from Bangalore there was no frequent hometown trips as well. I could not justify the extra spend on a Fortuner with such low mileage and had to drop it. Hyundai Tucson: Again an old gen model + CKD and a suspect NCAP rating for older model on sale in India. There were lots of rumors/news about new gen being introduced anytime, I was very keen on this new model. Did not take a TD of old gen and decided to wait on the release of new gen while I was on the wait list of Mahindra. Eventually my XUV700 delivery date came and the new Tucson was still not released. Tata Safari: Absolutely loved the exterior looks, specially darker shades and dropped by the showroom to check it out. The inside of the SUV was a different story altogether - the big blank flat panel on the dash was a put off for me and what was even bigger issue for me was the driving ergonomics, I kept fouling my left knee and I felt the steering was too hard for comfortable city driving. By this time I had already test driven the XUV700 and I was way more comfortable and at home in its driving seat than in Safari. An unknown safety rating did not help matters as well. XUV700: The feature list announced and initial reviews looked very impressive and had my requirements very well covered with ADAS being a surprise cherry on the cake, I was fully convinced to go ahead with the booking on the opening day. I had my variant - AX7 AWD Midnight Black all ready in the cart on 7th but was unable to check out and complete the booking, I left it after a few unsuccessful attempts. To my surprise I got a call from the dealer later in the day that they were reaching out to customers who had cars in cart and were unable to check out and offered to book on my behalf with day1 pricing and price protection. The only condition was the variant and colour would have to be same as what was in my cart and could not be changed. I went ahead with the payment after taking assurances in writing and the dealer keyed in the booking on the next day. I was all set with my booking and the only thing left was to get test drives. I dropped in the dealership when test drive vehicles were made available and my first TD was in a petrol AX7L on a dealer fixed route - I was left completely impressed with power, refinement levels and the ease of driving this SUV in city traffic. Followed up and got a second TD of diesel variant at home after few days and though the refinement levels were not same as petrol but the TD left me impressed and the family liked it too. I decided to stay with my current variant and booking and bring my car hunt to a close. Post booking to delivery experience - An absolute joke of an experience with the dealer and Mahindra, without getting into details I would just mention that April 2022 was my promised delivery date and I got my delivery on Jul 15th with a nightmarish experience all along. I was a day away from cancelling my booking and going with a Fortuner. I have mentally checked out this whole dealership and delivery experience and have moved on from it. Accessories Installed: I went with the following accessories from dealer at the time of delivery and would definitely recommend them to anyone looking to buy. I was finally able to get the delivery of my XUV700 with above accessories and have logged 2250kms so far and here are my likes and dislikes so far: Likes Dislikes Niggles faced so far: Additional information on AX7 AWD variant: The AX7 AWD comes with a key additional feature that is not available on the AX7 2WD variant, this is not documented well and most of the sales rep are unaware as well. AX7 AWD variant comes with Electronic Parking Brake EPB with Auto Hold which according to feature list is available only on luxury pack. EPB is also a necessity for your stop and go feature on adaptive cruise and going by this there is a very good chance that AX7 AWD variant may have stop and go feature as well - there is no document to confirm on this though and the only way to know for sure is to test it out ![]() Other upgrades/addons: Tire Upgrade: I had initially planned and budgeted to replace my spare tire with a full size alloy and tire at the time of delivery and had no plans to change/upgrade my tires. But then when I started looking at potential alternatives for my tires it made sense for me to let go of the full sized spare and instead use that money to upgrade the tires to better ones. My XUV came with MRF tires and I went ahead and got them changed next day after delivery to Michelin Primacy SUV+ same size at Madhus. Wanted a grippier softer compound with silent highway drives and better braking, they are on the pricier side but am extremely happy with the plush ride and the performance and they seem to be worth the price. Tire Inflator: XUV700 comes with a single 12v socket and that too in the boot and its rated at max 120w, this meant that the heavy duty inflators which are usually rated 150+ watts were out of consideration. With a basement parking at home and easy access to power points I was also exploring for any options that would let me run the inflator directly from my power point when I would use it at home. I came across one such inflator from Agaro - its rated at 120w and can run both on 220v power point and the 12v car socket, its a generic chinese one with Agaro branding, and I decided to give it a try. Have used it a few times and its worked pretty well so far - the auto cut off works as expected + worked well on both 12V and 220V+ the 12V cable is long enough to reach all tires without issues + heating seems to be in control. PPF/Ceramic & Maintenance routine: Got a 3M wash and wax within a week of delivery, will not be going for ppf/ceramic and other treatments. All our cars have held up pretty well without them and a covered parking at home and office also helps. Made use of the Ayudha pooja occasion to strip wash the car and apply the Turtle Wax seal and shine and toped it off with Sonax BSD, I plan to use jopasu duster + proklear raw extreme cx waterless wash, when needed, as a regular maintenance along with monthly/periodic washes with Sonax ph neutral shampoo and Sonax BSD as drying aid. Initial verdict after 2000kms usage: Personally, for me this vehicle and variant has been an out and out VFM package with the day 1 pricing and price protection that I got - a comfortable full size SUV with a powerful engine, AWD, ADAS, an effortless city drive and an excellent highway manners and an added EPB feature for my variant and all this came in at a price point that was well under my budget. Heck, I was even able to get all my accessories, max extended warranty, tire upgrade, tire inflator etc etc and still keep it under budget, makes me enjoy this car completely guilt free ![]() I plan to keep this thread updated regularly with my ownership & service experience, hopefully it will be of help to other prospective & current owners of XUV700. A few pics of my Xuv700: On the delivery day: ![]() After 3M wash and wax: After the Turtle wax seal and shine + Sonax BSD treatment: Added aftermarket AWD badge: Last edited by Aditya : 8th October 2022 at 07:10. |
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![]() | #7115 |
BHPian Join Date: Apr 2019 Location: Pune
Posts: 51
Thanked: 93 Times
| Re: Mahindra XUV700 Review Congratulations on your purchase! We both picked our cars on same date and I got mine from Hebbal PPS showroom. Regarding fuel avg calculation, I noticed that the fuel avg gets reset and then the mileage is extremely low than what we are used to seeing. Found this 3-4 times in my 6700 kms covered so far. The most recent one is during dusshera break where I was very conservative in the way I drove and traffic was significantly on the lower end. The MID was showing 22+ kmpl most of the time for 3 days straight (attached for reference). While returning on third day, the mileage got reset and it wasn't going up above 12 during my entire 25km trip. Note that the traffic was the lowest that day but still got this number. This is up to 17 now. My guess is that the DEF/regen is working during this time but with no basis. ESC/Hill hold errors came up a couple of times and went away after a restart. Regarding the football, I made my peace with it. Keep us posted if you find something... |
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![]() | #7116 |
BHPian Join Date: Mar 2008 Location: Bangalore
Posts: 227
Thanked: 466 Times
| Re: Mahindra XUV700 Review |
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![]() | #7117 | |
BHPian Join Date: Sep 2021 Location: Pune
Posts: 76
Thanked: 190 Times
| Re: Mahindra XUV700 Review Quote:
![]() Last edited by Turbanator : 8th October 2022 at 15:39. Reason: Quoted post trimmed | |
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![]() | #7118 | ||
BHPian Join Date: Sep 2021 Location: Bangalore
Posts: 127
Thanked: 339 Times
| Re: Mahindra XUV700 Review Quote:
![]() Can you comment on the following aspects - sorry I have a number of questions as a potential buyer (booked an AWD L and waiting): 1. Which dealer in Bangalore was this? 2. Mileage: Are you a sedate driver for the numbers you shared? 3. A pic or two of the illuminated scuff plates ![]() 4. Fit and finish - not consistent and many rough edges: Any specific details for a possible buyer to look out for (say during PDI) 5. What do you mean by the repeated activating profile issue? 6. Re: Dropping the full size spare tyre for a new tyres - cost issue? I'm not sure I understood what you were implying there... Yeah, the sole 12V socket is in the boot and there are just 3 USB ports (1 USB A type in the front and 2 USB C-type in the rear) - which is too few imo for a car of this price range. I do have a solution of sorts for your IRVM issue. I got myself a Wolfbox G900 IRVM mounted dashcam and use its rear cam as the auto-dimming IRVM. Since its just an LCD screen, the glare is never unbearable. I consider this issue fixed when I'll receive my XUV 700. Its pricy, and there is a few milliseconds of lag visible between the camera feed and the real-life, but on the flip side you get much, much wider view than is available from the IRVM and at night, it works worlds better. The default feed is out-of-the box at the illumination levels as visible to a naked human eye and even you have some idiot with a high beam behind you it no longer makes you squint and so you can actually still see more than whats possible than with the naked eye (and it comes with brightness control - both exposure as well LCD brightness control). Quote:
Last edited by Transmission : 8th October 2022 at 17:17. | ||
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![]() | #7119 | |
BHPian Join Date: Apr 2019 Location: Pune
Posts: 51
Thanked: 93 Times
| Re: Mahindra XUV700 Review Quote:
1. I start at 6.45 to office in HSR layout from Hennur and start back at 3.30 trying to avoid traffic as much as possible 2. I am light footed in the city and heavy footed on the highways. So my mileage in both conditions hover around 17-18 3. Probably more relevant to XUV, I use custom mode religiously with engine and steering in Zoom, ac in eco and brakes in zap. Given that my car is a manual, I tend to maintain low rpm & higher gear combo in the city. Having the power in zoom helps significantly over here as the car can pick up at ~40kmph in 5th and I stay in 4th/5th most of the time. | |
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![]() | #7120 |
Newbie Join Date: Aug 2022 Location: KOLKATA
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| Re: Mahindra XUV700 Review I have been plunged into a pathetic experience through the buying process of XUV 700. I made a booking for ax7 automatic diesel luxury pack with Shree Automotive Kolkata. I was allocated chasis number on 21st Sept 2022 and asked to make a full payment of Rs.25.5 lacs within 30th September 2022, which I did immediately. Now the dealer isn't responding to calls, messages or mails. I was told that the vehicle would be available by 8th October's 2022, however as of now I am left in complete darkness with no further communication from the dealer. I would be very grateful if any of you can share the details of someone from Mahindra to escalate this issue with all the payment details and allocation document. Thank you. |
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![]() | #7121 | ||||
BHPian Join Date: Mar 2008 Location: Bangalore
Posts: 227
Thanked: 466 Times
| Re: Mahindra XUV700 Review
Anant cars Quote:
Will do shortly Quote:
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Thanks for this, will check on it | ||||
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![]() | #7122 |
BHPian Join Date: Dec 2009 Location: Bangalore
Posts: 27
Thanked: 99 Times
| Re: Mahindra XUV700 Review Hello BHPians, I have been loving the way XUV700 looks, and have been following this thread supporting all real life experiences. Recently, I visited 2 Mahindra showrooms in Bangalore this week for a test drive (stay in Whitefield). One is PPS (AMPL) in HBR, and the other was India Garage Whitefield. I also had a telephone call with Anant Cars in Marathalli. I visited India Garage on a weekday and PPS on a weekend, both over the Dusshera week. I thought I will share my experience with these interactions: 1. Anant Cars asked me to walk in to get a test drive on a weekend, as they suggested heavy rush on the showroom. On the other hand PPS asked me to return home, and await test drive from my home as vehicles in showroom were already out for test rides. 2.Barely any customer footfalls in the PPS and India Garage during the 30 mins we spent in the showroom. 3. Poor choice of demo vehicles available. Diesel Manual not available in India Garage. PPS HBR person tried all afternoon to get a Demo Diesel Automatic (Diesel Manual unavailable) vehicle from PPS Indiranagar, but gave up when he got late. 4. India Garage sales team member was a newbie, and felt I knew more of the car than him. 5. Both India Garage and PPS HBR showrooms were dated in looks and looked unkempt. To compare, if this week was light for all car dealers, I visited a nearby Kia dealership. The dealership modern and was buzzing with 10s of customers, sales people who promptly attended me and took me out for a test ride with Kia Carens. Questions on which I would love your thoughts, esp those in Bangalore: 1. Is getting a test drive on XUV700 really this difficult? 2. Is this the standard of a normal Mahindra dealer? Or did I pick up wrong ones in Bangalore? 3. In a online XUV700 booking process does it matter which dealer I choose a vehicle from? Thanks! |
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![]() | #7123 | |
BHPian Join Date: Jun 2022 Location: IT City
Posts: 58
Thanked: 76 Times
| Re: Mahindra XUV700 Review Quote:
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![]() | #7124 | |
BHPian Join Date: Mar 2008 Location: Bangalore
Posts: 227
Thanked: 466 Times
| Re: Mahindra XUV700 Review Quote:
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![]() | #7125 | |
BHPian Join Date: Sep 2021 Location: chennai
Posts: 107
Thanked: 225 Times
| Re: Mahindra XUV700 Review Quote:
Have you tried filling up the fuel tank and observed whether the sound diminishes/vanishes? Though it is not a solution in any sense, it could at least validate the theory. PS: I have also booked the AX7 AWD D AT recently and settling in for the looonnggg wait. | |
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