[Ashy1112]

Originally Posted by vedantpatkar17

This is disappointing,KIA is already losing its position in India, and behaving like these will further damage its reputation.

I enquired about Syros in mid Feb in my hometown (but I am out not in my hometown since then), KIA sales team keeps calling me every week to check the showroom and take a test drive. Today, one sales guy even claimed it's confirmed 5 Star rating. Jus the announcement is pending . I can sense their urge to push Syros as it's a new product.

[TheMightyMonk]

Originally Posted by yedukrishnan199

Oh No, it seems to be another issue with the DCT gearbox, no wonder all Team-BHP reviews have the DCT has a con and states " Dual-clutch ATs (like the Petrol DCT) have a history of poor reliability in India". It is a general warning to be aware of what issues may crop up.

However, seeing this issue in a brand-new car is concerning. I was almost of the opinion that Hyundai-Kia DCTs were better on the reliability front as compared to the erstwhile VAG DQ200s which is still used on the 1.5L engines.

Moreover, the issues raised on the 1.0L Turbo Petrol DCTs in the Sonet were quite limited, as was the case in the Venue, moreover, the 1.5L Turbo Petrol DCTs on the Seltos, the Creta, Alcazar, Carens all seemed to be doing well, and now this.

I guess this is not an inherent fault with the transmission itself, more so adapting it to the Syros, we will only get better clarity once Kia does something about your issue and hope you get it resolved soon.

As of now, Kia is behaving weird and is not even ready to accept the defect and has been delaying answering my queries. Been chasing them for last 20 days. Seems ignoring by Kia is intentional.

[Bombastic]

Originally Posted by TheMightyMonk

Syros HTX+ (o) has some serios faulty issues. The Gear Knob, and Steering Wheel (above control panel) gets heated after drive of 25-30 kilometers.

You mean all the models with the DCT should be afflicted with the same issue, right? It can't only be the top end since all the petrol automatic models come with the same gearbox?

[TheMightyMonk]

Originally Posted by Bombastic

You mean all the models with the DCT should be afflicted with the same issue, right? It can't only be the top end since all the models come with the same gearbox?

I tried 3 versions of Automatic DCT - HTX+(o). All three had heating issue.

[Bombastic]

I guess since the lower variants of the automatic come with the same engine-gearbox combo, it would be applicable to them as well. I went for a test drive myself, but I did not touch the surfaces you mentioned. It's a good thing you brought that up, it will help others be more observant during their test drives. I hope Kia resolves your issue soon.

[Bombastic]

On a related note, does anyone have an idea about how much replacing a DCT would cost vs a torque convertor after the expiry of the warranty period? A ballpark figure to get an idea of how much you need to start saving per month immediately after buying the car... Also, would it differ by much from brand to brand (sub 25 lakh cars)?

[yedukrishnan199]

Originally Posted by Bombastic

On a related note, does anyone have an idea about how much replacing a DCT would cost vs a torque convertor after the expiry of the warranty period? A ballpark figure to get an idea of how much you need to start saving per month immediately after buying the car... Also, would it differ by much from brand to brand (sub 25 lakh cars)?

The cost of transmission replacement, if the need arises would be in lakhs and a correct estimate is quite tough to make, however, the chances of a torque converter requiring replacement are pretty slim compared to those of a DCT. Yes, the costs could differ from brand to brand.

If you are worried about transmission replacement, the best choice would be to go for the most reliable automatic transmission, which is also the oldest one, the Torque Converter (TC), moreover, a TC mated to a naturally aspirated petrol or Diesel engine (turbo is fine in case of diesel) preferably 4-cylinders would be good as far as reliability is concerned, moreover, Japanese brands are more reliable on this front, followed by the others.

This is from an overall perspective and there may be differences on specific models or brands.

[FriendlyOwl]

Originally Posted by TheMightyMonk

Syros HTX+ (o) has some serios faulty issues. The Gear Knob, and Steering Wheel (above control panel) gets heated after drive of 25-30 kilometers. The gear knob gets heated in two stages, first the mantellic portion of knob will get heated after 25-30km of drive and then if you drive for 100-150 km, leather portion of gear knob gets heated and by that time metallic portion is boiling hot.

Kia Team (both at dealer level and Kia Central Technical Team Level) have accepted the issue and has acknowledged that both the problems are with all Syros cars of the same model. However, they are not providing any solution/way forward to repair/replace it.

Fuel Type: Petrol
Transmission Type: G1.0T 7DCT
Model: Syros HTX+ (o)

Originally Posted by TheMightyMonk

I tried 3 versions of Automatic DCT - HTX+(o). All three had heating issue.

Hi TheMightyMonk,

Did you get DCT overheating message on the HMI/Speedo? If not, I don't think there is any issue with vehicle hardware. You can ask the service centre to check for DTC in the vehicle logs through their OBD/VCI tool for errors specifically related to DCT overheating. You will find the exact code in your Owner's manual.

I am attaching a reference image of a BMW DCT gearbox (I have only done the labelling in the box, the rest were already done), Syros' gearbox will be a variant of the same. It is highly unlikely Gearbox overheating will reach the lever top, especially when Plastics are an extremely poor conductor of heat and it hardly has any or no electronics, which can overheat.



Gearbox top & steering wheel locations wherein you have observed heating are unlikely to be due to any mechanical or electronic malfunctioning, due to the lack of such components there.

I am taking the liberty to make a wild guess, it could be due to the huge glass area and direct sunlight. Please do check the top of the dashboard or any other exposed surface if they are at a similarly high temperature, this may corroborate the same.

Also, I have not found this observation in any of the long test ride reviews online.

Others please feel free to chime in or correct any of my observations, if any.

FYI: I have booked the Syros HTK+ DCT and I am going ahead with purchase.

[TheMightyMonk]

Originally Posted by FriendlyOwl

Hi TheMightyMonk,

Did you get DCT overheating message on the HMI/Speedo? If not, I don't think there is any issue with vehicle hardware. You can ask the service centre to check for DTC in the vehicle logs through their OBD/VCI tool for errors specifically related to DCT overheating. You will find the exact code in your Owner's manual.

I am attaching a reference image of a BMW DCT gearbox (I have only done the labelling in the box, the rest were already done), Syros' gearbox will be a variant of the same. It is highly unlikely Gearbox overheating will reach the lever top, especially when Plastics are an extremely poor conductor of heat and it hardly has any or no electronics, which can overheat.

Attachment 2737738

Gearbox top & steering wheel locations wherein you have observed heating are unlikely to be due to any mechanical or electronic malfunctioning, due to the lack of such components there.

I am taking the liberty to make a wild guess, it could be due to the huge glass area and direct sunlight. Please do check the top of the dashboard or any other exposed surface if they are at a similarly high temperature, this may corroborate the same.

Also, I have not found this observation in any of the long test ride reviews online.

Others please feel free to chime in or correct any of my observations, if any.

FYI: I have booked the Syros HTK+ DCT and I am going ahead with purchase.

Kia Service Team has agreed that there seems some defect in the gearing Knob as both metallic and leather portion gets heated and becomes untouchable after 15-20 and 80-100 kilometers respectively. Surprisingly, the same problem occured when we (me and Kia Service Center Team in Gurgaon) did the test drive for 2 more cars of same variant. I got it checked with two different dealers of Kia and both have acknowledged the heating issue but none of them has solution to it. There are no warnings on the display panel. However, Kia Service Team Gear Knob heated when they checked the temperature of different parts of car after a drive of 40 kilometers - Gear Knob was warmer by approximately 10 degress compare to any other part inside Car.

All the best for your purchase. Lets hope your car comes clean and there are no issues with your new car.

[FriendlyOwl]

Originally Posted by TheMightyMonk

Kia Service Team has agreed that there seems some defect in the gearing Knob as both metallic and leather portion gets heated and becomes untouchable after 15-20 and 80-100 kilometers respectively. Surprisingly, the same problem occured when we (me and Kia Service Center Team in Gurgaon) did the test drive for 2 more cars of same variant. I got it checked with two different dealers of Kia and both have acknowledged the heating issue but none of them has solution to it. There are no warnings on the display panel. However, Kia Service Team Gear Knob heated when they checked the temperature of different parts of car after a drive of 40 kilometers - Gear Knob was warmer by approximately 10 degress compare to any other part inside Car.

All the best for your purchase. Lets hope your car comes clean and there are no issues with your new car.

Keeping my fingers crossed and very sorry for you to having this issue with your new car.

Did they get their OBD/VCI tool and checked vehicle parameters when you replicated the problem? If no, please repeat the same test with them getting a service technician with the tool and ask them to measure the following:

• Engine Temperature

• Gear Box temperature - Check if they have specific read outs for Clutch and the Gear box

• Any error codes related to engine, gearbox or electronics

Ask them to monitor this continuously through the drive and give you a summary of what they have observed.

I am parallelly checking with an ex-Kia colleague, if I can get any leads on your problem and will keep you posted.

[sharmanova]

Kia Syros HTK base variant in pics:











Source

[irsaurav]

Got the HTK optional Gasoline in grey for my dad. The car is good and spacious but for some weird reason tyre pressure goes up by 5-6 units after driving for a while.
Also, do you think we'd be having spare tyre mount accessories in the future?

[arvind_ravi01]

Originally Posted by irsaurav

Got the HTK optional Gasoline in grey for my dad. The car is good and spacious but for some weird reason tyre pressure goes up by 5-6 units after driving for a while.

Congrats on the car! The tyre pressure going up is completely normal. As the tires get heated up, the tyre pressure also goes up. That is why manufacturers recommend to check the cold tyre pressure.

[Ashy1112]

Originally Posted by TheMightyMonk

Kia Service Team has agreed that there seems some defect in the gearing Knob as both metallic and leather portion gets heated and becomes untouchable after 15-20 and 80-100 kilometers respectively. Surprisingly, the same problem occured when we (me and Kia Service Center Team in Gurgaon) did the test drive for 2 more cars of same variant. I got it checked with two different dealers of Kia and both have acknowledged the heating issue but none of them has solution to it. There are no warnings on the display panel. However, Kia Service Team Gear Knob heated when they checked the temperature of different parts of car after a drive of 40 kilometers - Gear Knob was warmer by approximately 10 degress compare to any other part inside Car.

All the best for your purchase. Lets hope your car comes clean and there are no issues with your new car.

Any update ?? My consideration for Syros depends on this. If this is a serious issue, 3XO seems to be the way to go for me.

[TheMightyMonk]

Originally Posted by Ashy1112

Any update ?? My consideration for Syros depends on this. If this is a serious issue, 3XO seems to be the way to go for me.

Nothing as of now. The only update from Kia is "We will get back to you shortly". Its pending since 24 Feb