Re: The Indian / Foreign MBA thread Recently I wrote this article for a professional forum... reproducing here. Are you right for MBA?
For years I’ve heard this familiar question: What kind of world are we leaving behind for our children?
Then one day I heard it differently: What kind of children are we leaving behind for our planet?
That’s what I call looking at the problem with fresh eyes. Take the much maligned MBA graduate program. In the 90s I had started noticing how there was a strong negative opinion about MBA grads in the American workplace. Much later there was the infamous FedEX MBA ad on TV. You can look it up on Youtube. It was too funny, and it was much talked about in the workplace, sending all the MBA grads looking for rocks to crawl under. The FedEX ad was indeed playing on the typical impression MBA grads had made on the corporate world.
Decades later it has only gotten worse, and by now I too have an MBA. And I too have been a frequent target of similar MBA jokes over the last decade. So I’ve had time to think about this.
For a moment let’s forget about pedagogy & networking and focus on course content. An MBA is part technical, part social science. The technical part requires decent IQ and nothing more. But the social science part requires much more, it requires workplace empathy and maturity. Workplace Empathy
According to PsychologyToday, empathy is the experience of understanding another person's condition from their perspective. You place yourself in their shoes and feel what they are feeling. When you apply it to the work place, the other person could be a colleague, customer or vendor. As you work in a workplace interacting with colleagues, customers and vendors, you learn the joys, fears, problems and unique situations people undergo in a corporate environment. You also get to learn how people cope with them. Having this empathy helps you absorb MBA knowledge in a different way. Without empathy that knowledge becomes very technical; employees become mere resources, customers become revenue stream, etc. Empathy lets you remain human while studying MBA.
Fresh graduates typically don't have this kind of exposure. Of course, there is no guarantee that every employee will develop workplace empathy. Workplaces with cut-throat competition between employees, where back-stabbing is the norm, might take the person in the exact opposite direction. Maturity
Few years of work experience can also bring about maturity, which is very important for two reasons. It gives you subjective judgment, and clarity of thought. Subjective judgment is important while judging without the benefit of objective data. It lets you judge people & situations, and make subjective decisions instead of pure objective ones. Clarity of thought is the ability to separate wheat from the chaff. You can look at complex situations and zero in on the important points right away.
Again, there is no guarantee that one will develop the above by working for few years. But it is how most people get it. There are always some who won't develop this maturity.
Now consider a typical MBA candidate trying for a top business school. The entrance tests can be quite good at measuring intelligence, but it is very hard to measure workplace empathy and maturity. Sure, the entrance test can contain some questions to measure those factors. But anybody with some intelligence can zero-in on the best answers after some practice, whether they truly believe it or not. As a result any student with good intelligence can breeze through the MBA entrance test despite lacking workplace empathy and maturity.
During the course, these students will take a long look at the social science part, and immediately think it is touchy-feely stuff, something to cram for exams and forget right after. Therefore, they will do very well on the technical part, cram the social science part and ace all the exams.
This is dangerous because an MBA grad in finance who has mastered only the technical aspect can make lots of money in the financial engineering field, without any guilt or empathy clouding his/her thoughts. Similarly, an MBA grad in HR who has mastered only the technical aspect might overlook the “human” and focus only on “resources”. It is this aspect of MBA grads that created the notorious stereotype we all have inherited.
Many MBA grads might eventually develop maturity and workplace empathy, but how many will revisit the old MBA courses and try to re-interpret it from a new angle?
This is why one should do their MBA after few years of work experience. Intelligence, workplace empathy and maturity (subjective judgment & clarity of thought) are the trinity you need to have in the right balance. These are the real prerequisites to unlock the best value from MBA. Don't ask yourself if an MBA is right for you. Ask yourself if you are right for an MBA. |