Instead of my usual Wasan Motors Kandivali TASS, today I took appointment of Fortune Powai at eleventh hour. I called at around 11 am & asked for appointment for 2.30 pm today itself. There was a load the GM himself SMS'ed back after confirming the appt.
Reached late at 3 pm. Did not even had to go to reception to meet SA, Michael. He came to receive me as soon as I was entering. In next 5 minutes he patiently understood what all I want to get done & the Job card was ready. Impressive. (my comparison would be with Wasan Kandivali TASS as I have been there 8-9 times).
I strolled around in the showroom. Had a look at Foxtrot Azure Linea. Then went to service bay to get manual from the car to pass time in the customer lounge. By then the work was started & car was on the ramp already. SA fetched the manual from the car & gave it to me & requested me to wait in customer lounge. I agreed as it was only professional (though I wanted to be there). I specified that I want to see the flushed out earlier oil & the new oil can & specified 3-4 times that the oil is Selenia K. Verified the can also which they brought from the store. Satisfied, I went to the lounge (around 3.45 pm).
At 4.55 pm, got the SMS that the vehicle is ready. Damn impressive, so fast. After delays always at Wasan Kandivali, I had never expected such a fast response.
SA came & explained me the bill. I was expecting around 2K, it was 2761/-. Because the oil change was a "request" on my part, they charged Rs. 550/- for oil change labour. I requested the works manager quoting Wasan never charges me for such things & even for Coolant new bottle & see if they can waive. They reduce it to 300/-. OK.
Out of 3-4 small small items, The GLove box fitting was done. There was a gap on right side between dash panel & glove box lid. It was looking slightly ugly. They fixed it

, the gap is gone & fitting now looks alright. However, when you close the box, there is a tick heard generally. That tick was almost inaudible means the lock has become loose. I asked SA to check it as it seems it may open when car will hit a pothole. He showed me a setting in the glove box deep inside on left hand side & said if that is done the gap will reappear. So, left it at that. Also, left other small things also for 15K visits as timing was a constraint (I went late)
Car was washed externally & interiors vaccum cleaned & handed over to me.
And yes, Anooroop team is at Fortune Powai.
Timings - did the job quite fast.
Professional than Wasan which looks like very amaterish.
Slightly costlier than Wasan.
Unlike Wasan, I might not be permitted to be there on service bay
SA, Michael was patient in hearing anything & any request though he was loaded & mine was unscheduled visit thro' their GM. At delivery there was another Linea customer after him still he came with me for a trial when I asked just to check if car is running alright.
There was no dilly dallying like Wasan where everytime the car is not touched for 1-2 hours after reaching there & everything seems to be in panic with loads of customers.
1st impression is good. My Linea will got to Fortune Powai for its 15K km service. They serivce avg 4-5 Lineas everyday.
Engine Oil (4 Ltr Can) - Rs. 1955/- (Linea takes 3.2 ltr & they generally pour 3.4-3.5 ltr. took back the remaining for future use if needed)
Oil Filter - Rs. 124/-

Labour - Rs. 300/-
Total - Rs. 2,761/-
Is there any effet after oil change? did not feel much, car got a li'l smoother. Butttt, the earlier oil was turned blackish brown, no metal particles were seen. Sa said it could have been run till 15K kms & many use such oil regularly. But I always overservice engine oil. The new oil is clean with light yellowish tint almost water-like.
While coming back, stopped at Petrol pump, saw Nitrogen & got it filled though I was not in favour of it. Air contains 78% nitrogen so I was always skeptical about much difference nitrogen can make. But since I was there, thought lets just test it. Did not feel any difference in ride quality, too early to judge. But my expectation is not much. There was another car before me & the guy took 15-20 minutes in each car, so half an hour for me. So much for nitrogen being time-saving. 30 minutes I would have spent in next 6 months for normal air fill
Pic of oil can - Selenia K