Black Fiat Linea MJD E+ NOW: 15K Report

nehamit · 10th October 2009, 19:42

Quote:

Originally Posted by CarsPG

.....
Overall I'm satisfied with the car but I'm not satisfied with Tata-Fiat A.S.S and Fiat follow up. If Tata-Fiat can improve their A.S.S the Linea can easily sell 1500+ units a month vs. the under 1000 she is currently doing.
Sorry for the long post but wanted to give all my views (both good and bad).

Hi! Well, at least in Ahmedabad, we get wonderful service support. In fact our t-bhp-linea meet was sponsored by Aspi Motors and at end of the meeting we were presented with return gift also. You can have a look at our post at http://www.team-bhp.com/forum/test-d...ml#post1524763
and http://www.team-bhp.com/forum/test-d...ml#post1525048

CarsPG · 12th October 2009, 15:06

Quote:

Originally Posted by Ferrari1976

@CarsPG:

The initial lot of Lineas did have a lof of teething problems. Trust me when I say that these problems are more or less resolved. Hopefully you will get all the problems resolved very soon.

Regards,
Ashish

Thanks

Quote:

Originally Posted by neotraveller

Seems like these TATA guys still not 100% when it comes to servicing Fiat cars. It's better to stay there when we go for service, as they seem to be doing naughty stuff everytime.

hey, buy fevibond and stick it yourself. It works for us.

Will do. Just wanted to higlight for the forum that the workshop guys are still unable to fix the problem even though it has happened on so many cars. They told me that some one must have stolen the chrome strip. Luckily it had falled of in the parking or I wouldn't know the reality!

Quote:

Originally Posted by nehamit

Hi! Well, at least in Ahmedabad, we get wonderful service support. In fact our t-bhp-linea meet was sponsored by Aspi Motors and at end of the meeting we were presented with return gift also. You can have a look at our post at http://www.team-bhp.com/forum/test-d...ml#post1524763
and http://www.team-bhp.com/forum/test-d...ml#post1525048

Honestly Bu Bhandari has been pretty good too. Their workshop GM is very passionate about cars. It's just that they always leave a few things incomplete and aren't very responsive every now and then. I wonder if they are servicing more cars now but haven't added enough people.

CarsPG · 14th October 2009, 11:38

Received a call from Mangesh a couple of days ago. Let's see what comes from it. Will keep you posted.

amitoj · 14th October 2009, 11:51

5+ working days for a service???

Is that normal?

nkrishnap · 14th October 2009, 12:36

@amitoj. I think CarsPG had reported that the service also included a repair to be done under insurance. So the delay might be due to the insurance clearance related things.

The post in the previous page has details in it.

amitoj · 14th October 2009, 13:03

Quote:

Originally Posted by nkrishnap

@amitoj. I think CarsPG had reported that the service also included a repair to be done under insurance. So the delay might be due to the insurance clearance related things.

The post in the previous page has details in it.

Its dent repair work. Even that should not take 5 days.

My question is whether it is normal for a service to take this long.

neotraveller · 14th October 2009, 13:42

I guess it varies from dealer to dealer and the relationship they have with the insurance company.

I just gave my zen for insurance claim (dents and painting) and it will take them 4 days for the job.
And the insurance company even has a cashless tie-up with this dealer!

Quote:

Originally Posted by amitoj

Its dent repair work. Even that should not take 5 days.

My question is whether it is normal for a service to take this long.

CarsPG · 15th October 2009, 12:50

The 5 days was including the accident repair work. They took 3 days for the dent work. Then another 2.5 days for the service and the other items I had pointed out.

The dealer now wants to change from Mobil1 to Selenia. I've e-mailed/called Mangesh several times but haven't heard back from him. I want to discuss it with him before I send my car again.

swami · 15th October 2009, 16:11

Quote:

Originally Posted by CarsPG

6. MP3 player not working. The USB chord does not fight tightly in to the connector and the system recognizes only one song though there are multiple songs on the drive/mp3 player.

This could be a settings issue. I too faced it when i started off on a Mumbai - Pune drive without fixing it. Had to keep changing tracks manually by pressing the steering controls. However, once I was back referred to the manual and modified a couple of settings including one that had "Loop" enabled (resulting in one track playing all the time) and another that had "Autoplay" disabled. Rectified these two and now all is fine. Can also browse through the directory structure and select a particular song. Ofcourse PLEASE DO this only when stationary

PM me know if your problem is similar to mine and if u need any help.

Also regarding the chrome strip, as many people have recommended, please use fevibond.

Cheers

Mukund

CarsPG · 19th October 2009, 09:47

Quote:

Originally Posted by CarsPG

The 5 days was including the accident repair work. They took 3 days for the dent work. Then another 2.5 days for the service and the other items I had pointed out.

The dealer now wants to change from Mobil1 to Selenia. I've e-mailed/called Mangesh several times but haven't heard back from him. I want to discuss it with him before I send my car again.

I finally got a hold on Mangesh. He said I should go ahead with the oil change to Selenia and that my warranty would not be impacted. Will send it to the workshop sometime next week with the rest of the list!

Quote:

Originally Posted by swami

This could be a settings issue. I too faced it when i started off on a Mumbai - Pune drive without fixing it. Had to keep changing tracks manually by pressing the steering controls. However, once I was back referred to the manual and modified a couple of settings including one that had "Loop" enabled (resulting in one track playing all the time) and another that had "Autoplay" disabled. Rectified these two and now all is fine. Can also browse through the directory structure and select a particular song. Ofcourse PLEASE DO this only when stationary

PM me know if your problem is similar to mine and if u need any help.

Also regarding the chrome strip, as many people have recommended, please use fevibond.

Cheers

Mukund

Thanks a lot for the tips

. Unfortunately it wasn't either of them. I couldn't even change the song manually! Anyways now I can't use the USB since it's broken :(. Hopefully it will get fixed soon!

FastLove · 19th October 2009, 10:58

To disable the "Song Repeat" option , just slight press the microsoft button on the steering control and say "Repeat off" , the lady will confirm your command and say "Repeat off" in her voice and your songs will go track by track without manually changing it.

Also , similarly , you can do "Shuffle On " if you want to hear songs randomly .

CarsPG - Selenia is the recommnded oil . and thats the oil that comes with the car. What did you exactly have to check with mangesh then ?

CarsPG · 19th October 2009, 17:51

I already tried all that. I was even unable to change the track manually! For some reason the player didn't detect the other songs.

The dealer put Mobil1 in my car even though I had insisted they use Selenia. I wanted to confirm from Mangesh what if any impact this would have on the warranty. He said I should get it changed to Selenia and that even though my car has run 3000 kms with Mobil1 it would have no impact on my warranty.

geeash · 22nd October 2009, 09:44

15k so soon. Man you are clocking miles ahead of us. !!!!!!!!

NutsNBolts · 22nd October 2009, 11:59

Quote:

Originally Posted by CarsPG

I already tried all that. I was even unable to change the track manually! For some reason the player didn't detect the other songs.

In that case, it could be that songs are in unrecognised format like .aac or .m4a (used by ipod).

CarsPG · 28th October 2009, 16:19

Was supposed to take my car to the dealer yesterday to get the issues fixed and oil changed but got an sms from them saying that they will confirm all parts are there. Still haven't heard back from them. Hopefully I will hear from them soon!

Quote:

Originally Posted by geeash

15k so soon. Man you are clocking miles ahead of us. !!!!!!!!

It's up to 18K now

. Good thing I bought a diesel!

Quote:

Originally Posted by NutsNBolts

In that case, it could be that songs are in unrecognised format like .aac or .m4a (used by ipod).

Songs were in mp3 format. The player used to recognize all of them but then one fine day only started recognizing one song!

14th October 2009, 11:38	#183
CarsPG BHPian Join Date: Jan 2009 Location: Pune Posts: 353 Thanked: 3 Times	Received a call from Mangesh a couple of days ago. Let's see what comes from it. Will keep you posted.
	() Thanks

14th October 2009, 11:51	#184
amitoj Senior - BHPian Join Date: Nov 2004 Location: Windham, NH USA Posts: 3,406 Thanked: 3,502 Times View My Garage	5+ working days for a service??? Is that normal?
	() Thanks

14th October 2009, 12:36	#185
nkrishnap Distinguished - BHPian Join Date: May 2006 Location: Bangalore Posts: 3,989 Thanked: 7,464 Times View My Garage	@amitoj. I think CarsPG had reported that the service also included a repair to be done under insurance. So the delay might be due to the insurance clearance related things. The post in the previous page has details in it.
	() Thanks

15th October 2009, 12:50	#188
CarsPG BHPian Join Date: Jan 2009 Location: Pune Posts: 353 Thanked: 3 Times	The 5 days was including the accident repair work. They took 3 days for the dent work. Then another 2.5 days for the service and the other items I had pointed out. The dealer now wants to change from Mobil1 to Selenia. I've e-mailed/called Mangesh several times but haven't heard back from him. I want to discuss it with him before I send my car again.
	() Thanks

19th October 2009, 10:58	#191
FastLove BHPian Join Date: Mar 2006 Location: MUMBAI Posts: 416 Thanked: 99 Times	To disable the "Song Repeat" option , just slight press the microsoft button on the steering control and say "Repeat off" , the lady will confirm your command and say "Repeat off" in her voice and your songs will go track by track without manually changing it. Also , similarly , you can do "Shuffle On " if you want to hear songs randomly . CarsPG - Selenia is the recommnded oil . and thats the oil that comes with the car. What did you exactly have to check with mangesh then ?
	() Thanks

19th October 2009, 17:51	#192
CarsPG BHPian Join Date: Jan 2009 Location: Pune Posts: 353 Thanked: 3 Times	I already tried all that. I was even unable to change the track manually! For some reason the player didn't detect the other songs. The dealer put Mobil1 in my car even though I had insisted they use Selenia. I wanted to confirm from Mangesh what if any impact this would have on the warranty. He said I should get it changed to Selenia and that even though my car has run 3000 kms with Mobil1 it would have no impact on my warranty.
	() Thanks

22nd October 2009, 09:44	#193
geeash Senior - BHPian Join Date: Apr 2009 Location: Chennai Posts: 1,513 Thanked: 146 Times	15k so soon. Man you are clocking miles ahead of us. !!!!!!!!
	() Thanks