![]() | #4681 | |
Distinguished - BHPian ![]() ![]() Join Date: Oct 2008 Location: Pune
Posts: 3,066
Thanked: 4,898 Times
| ![]() Quote:
As for me, would I use Castrol Edge 5W-40 synthetic? If I couldn't obtain Mobil 1 or Shell Helix Ultra (my preferred engine oils) for any reason I certainly would consider options like Castrol Edge or similar offerings from well known companies like Motul, Elf, Liqui Moly etc. IMHO, the primary consideration is the viscosity and API classification. The brand is secondary. In your case it is simple. When the car is in warranty use the oil viscosity & brand recommended by Maruti for your engine. Now, if that means using Magnatec 5W-30 instead of Edge 5W-40 so be it. The main thing is to avoid giving the manufacturer and dealer ANY chance of denying a warranty claim. | |
![]() | ![]() |
|
![]() | #4682 | |
BHPian ![]() Join Date: Dec 2015 Location: Ponda,Goa
Posts: 307
Thanked: 151 Times
| ![]() Quote:
| |
![]() |
![]() | #4683 | |
Distinguished - BHPian ![]() ![]() Join Date: Oct 2008 Location: Pune
Posts: 3,066
Thanked: 4,898 Times
| ![]() Quote:
Last edited by R2D2 : 11th March 2017 at 22:37. | |
![]() | ![]() |
![]() | #4684 | |
BHPian ![]() Join Date: Dec 2015 Location: Mumbai
Posts: 315
Thanked: 277 Times
| ![]() Quote:
| |
![]() |
![]() | #4685 | |
BHPian ![]() Join Date: Dec 2015 Location: Ponda,Goa
Posts: 307
Thanked: 151 Times
| ![]() Quote:
The guys at the service center aren't arrogant guys but under pressure from their bosses they are trying to do business by leaving customers with no option but to buy what they sell. They said that if I provide the oil, on their system it will show up that no oil change was done for the third service and void the warranty. I'll try to contact maruti to check how it works. | |
![]() |
![]() | #4686 | ||
Distinguished - BHPian ![]() ![]() Join Date: Oct 2008 Location: Pune
Posts: 3,066
Thanked: 4,898 Times
| ![]() Quote:
Quote:
Also, if Maruti does respond favourably regarding the use of customer supplied engine oils be sure to get it in writing. | ||
![]() |
![]() | #4687 |
Senior - BHPian ![]() Join Date: Dec 2007 Location: Gurugram
Posts: 7,923
Thanked: 4,617 Times
| ![]() At one time Castrol was the only MNC / Premium brand available. So it had a very high reputation. The next to come in was Shell. Now there are many big MNC brands including Mobil, etc which are in the same league. So the Premium rating of Castrol is a bit diluted. In those days the joke was that for every litre of Castrol produced at least three were sold. Such was the level of adulteration! |
![]() |
![]() | #4688 | |
Distinguished - BHPian ![]() ![]() Join Date: Oct 2008 Location: Pune
Posts: 3,066
Thanked: 4,898 Times
| ![]() Quote:
I have a habit I carry over from those days; I always damage the plastic oil containers (even Shell or Mobil) by puncturing them with a large knife near or at the bottom after filling the oil. Hopefully that discourages counterfeiters from using it. But as you rightly said Castrol does retain its premium brand albeit a little less shiny due to the competition from other brands. And I believe their product quality would have been retained over the decades. | |
![]() |
|
![]() | #4689 | ||||
Senior - BHPian ![]() | ![]() Quote:
Quote:
Castrol is not what it is in Europe. Google is full of articles on GC (german castrol) vs. Castrol sold worldwide. It is expensive for what you get. So are Motul and Mobil. Shell Helix is a good affordable alternative with numerous car brand certifications. There are also other good brands with 0w-40 and 5w-40 oils at cheaper prices such as Petronas 7000 0w-40. Maruti has also tied up with Shell (Hx8 0w-20) and Servo (again 0w-20) in my knowledge. THat should let you use Shell if they let you use any oil of castrol. Quote:
There have been numerous cases where companies reject warranty claims so it is better to wait for peace of mind. Manuals only mention the grade and API classification as different dealers in different countries and states have different tie ups. Quote:
| ||||
![]() |
![]() | #4690 |
Team-BHP Support ![]() ![]() Join Date: May 2004 Location: Bangalore
Posts: 19,460
Thanked: 12,691 Times
| ![]() |
![]() |
![]() | #4691 |
BHPian ![]() Join Date: Dec 2015 Location: Ponda,Goa
Posts: 307
Thanked: 151 Times
| ![]() Wrote a query regarding my issue on the Maruti Suzuki website. Explained them what the service center told me. But after I submitted I realized they send the mail to my service center incharge directly. Facepalm moment. Hopefully a copy gets sent to Maruti too. Otherwise it would be like complaining to Mr.X about Mr.X. |
![]() |
![]() | #4692 |
Team-BHP Support ![]() ![]() Join Date: May 2004 Location: Bangalore
Posts: 19,460
Thanked: 12,691 Times
| ![]() Standard operating procedure, they will send to dealership now they will contact you and try to resolve it. The dealership has a SLA for this or their rating would be affected. |
![]() |
![]() | #4693 |
BHPian Join Date: Nov 2008 Location: New Delhi
Posts: 163
Thanked: 27 Times
| ![]() |
![]() |
![]() | #4694 |
BHPian ![]() Join Date: Dec 2015 Location: Ponda,Goa
Posts: 307
Thanked: 151 Times
| ![]() Yeah. It seemed to have worked although the incharge seemed a little disappointed by the lack of faith shown by me to the dealership. I was their first Brezza customer. Now they've offered me four oil options. Shell, Mobil, Castrol and Indian oil. Semi synthetic and Synthetic. He will arrange the oil himself. So I need new suggestions. Shell or Mobil? I guess these will be the Maruti branded ones. For synthetic it would be 1100 per litre. 3.2 litres in total. |
![]() |
![]() | #4695 |
Team-BHP Support ![]() ![]() Join Date: May 2004 Location: Bangalore
Posts: 19,460
Thanked: 12,691 Times
| ![]() Between Synthetics i prefer Mobil since it seems to have given me better performance over extended drain periods. And don't think they would be maruti branded, never came across synthetics in those containers. Unless it is something new that they have started? Other maruti users please do comment. |
![]() |