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Originally Posted by khadoos baby Are they really serious about selling Q3? This price is quite close to Q5.Moreover with the current discount available on Q5 as mentioned elsewhere on forum , its weird isnt it.
Whats the logic behind not giving basic stuff like parking assist in the base version.It cant be worth difference of 8 lakhs? Surely someone who wants to buy 30L+ car should deserve more than this. |
LOL. It is really sad if that's how they treat customers. I would have taken the pain to go from the outside and made sure he doesn't do that again to any other person. Anyways I called up Audi Mumbai today and told them that the least they can do for me is to consider the price bcoz as a customer I was majorly upset finding out they don't give the Bose System and neither the Rear View camera in the High version even though it's clearly specified on Audi India site.
They said its not possible. Believe me, I wrote an email to Audi describing my frustration. THis is what i wrote.
Hello Mr (Employee). It was a pleasure for me and my uncle to meet you and your colleagues yesterday at the Audi Mumbai West showroom. We were really happy and pleased with your assistance in giving us all the details on the Q3.
I am writing this email as a customer with the aim of enlightening a few important things to the various senior people who handle sales, marketing, and who import Audi cars in India. This is not a complain letter by anyway its rather a feedback you can say, so that it helps people at Audi to understand the basic needs of their customers which is very important for any good company. I do a lot of research before i buy anything be it a cell phone, an expensive watch or a big Plasma screen because it makes me confident enough to go and buy the product i believe is best in the budget i have. For the same reason, before we buy a Car many Indian customers like my self read Indian car magazines, visit official web sites, watch video reviews posted by our very own Indian people who get cars from various car companies to test and review them. All these things aid customers to buy cars according to their budget and practicality and then we decide on what we want, and what we don't. They are the only initial source for customers that give all the information about the vehicle they want to purchase. Yesterday when i came to your showroom, i was pretty excited bcoz i knew which car i wanted to buy. It was the Q3. For this car being the High Variant model in its segment, I had made a list of some basic and essential equipment in my diary and among them, 7 were the deciding factors. 1) Paddle Shifts. 2) Bose speaker system and.. 3) Rear View Camera parking system which is also mentioned clearly in the official Audi India site and the Q3 special site. http://www.audi.in/sea/brand/in/mode...equipment.html http://www.audi-q3.in/config.html 4) Leather colour options apart from Black and Beige. 5) Audi drive Select 6) Start Stop button 7) Keyless entry.
Now 44 lakhs is a huge amount and even if i put a rock on my heart and forgive this car for not having the paddle shifts, leather colour options, Audi Drive Select, the Start & Stop Button and Rear View camera, i at least expect the Q3 to have the Bose speaker system as advertised on your official Audi Indian web site, and the keyless entry where i just got to have my car keys in the pocket and the doors would unlock and lock by placing my thumb on the door handles.
How can a car costing 44 lakhs not have such a simple and commonly used feature like the "Keyless entry"????
Several cars these days and even the ones costing between 9-25 lakhs like the Honda city, civic, CRV, Mitsubishi Outlander, Hyundai i20 etc all have paddle shifts, keyless entry with other interesting technology. Eliminating all the above mentioned equipment list makes the Q3 less desirable and calling this particular model as the higher Variant just does not fit in.
My point is, why hasn't Audi provided all the above mentioned features even in their optional packages????
Keeping the cost low of a vehicle is understood but at least let the customers decide if they want certain packages or not.
On the other hand, The Audi Indian web site is very misleading which shows false information to people about their car equipment. Please visit the Q3 Indian sites and see it for yourself. If you are not providing certain things in the Car, then your website also should not have that info.
Now you tell me, how can i convince myself to buy a car worth 44 lakh Rs which does not have the most basic features and equipment which is also shown in the Audi Indian site. The price just does not justify the kind of stuff this car has to offer. There are customers like me who buy a new car after almost a decade, and expect their new car to have some basic and optional packages rather than compromising in every area of functionality.
I hope you are getting my message what i am trying to convey from a buyers perspective. It is my request that you please forward this email to the concerned Audi people who can understand my disappointment. Since you are the only person i know having met you personally i thought of sending this email to you. May be Audi India can do something about this for the upcoming models.
I love Audi cars and this could have been my 1st premium SUV.