Team-BHP > Street Experiences


Reply
 
Thread Tools Search this Thread
Old 17th October 2021, 10:22   #5851
BHPian
 
Join Date: Oct 2020
Location: Bangalore
Posts: 228
Thanked: 185 Times
Default Re: FASTag: All you need to know about procuring & using it!

Quote:
Originally Posted by chethan.ram View Post
Not sure if they an deactivate. Else you can just remove the current sticker and put a new one. Looks like that’s the only option.
I won't suggest tearing off the old one without getting a new tag. First get the new one activated to your satisfaction and then only discard the old one. To avoid multiple / duplicate tags assigned to a vehicle, generally they don't issue new one unless the system allows. So better to be safe than sorry.
Aviator_guy is online now  
Old 17th October 2021, 13:01   #5852
Senior - BHPian
 
Join Date: Jun 2014
Location: Bangalore
Posts: 1,422
Thanked: 1,033 Times
Default Re: FASTag: All you need to know about procuring & using it!

During my last two long drives, I noticed that my FasTag notifications are not coming immediately after crossing the toll gates. Often it comes after 12 hours or more. My tag is from Axis Bank.

I have no fixed it permenantly to the windshield. Just fixed it using cellophane tapes. Is it because the tag is not getting read properly and the operators are making manual entries later?
sachinpk is offline  
Old 17th October 2021, 13:18   #5853
BHPian
 
Join Date: Oct 2020
Location: Bangalore
Posts: 228
Thanked: 185 Times
Default Re: FASTag: All you need to know about procuring & using it!

Quote:
Originally Posted by sachinpk View Post
During my last two long drives, I noticed that my FasTag notifications are not coming immediately after crossing the toll gates. Often it comes after 12 hours or more. My tag is from Axis Bank.

I have no fixed it permenantly to the windshield. Just fixed it using cellophane tapes. Is it because the tag is not getting read properly and the operators are making manual entries later?
Did you face any trouble at the toll plaza? If not then don't worry. I also get some notifications late (mine is Karur Vysya Bank). As long as the tag is getting read properly at the toll plaza (boom barrier is operating fine) and you are not being over charged (multiple entries or wrong toll amount) , it should be fine. Not sure what to do with late notifications.

Last edited by Aviator_guy : 17th October 2021 at 13:46.
Aviator_guy is online now   (1) Thanks
Old 18th October 2021, 14:39   #5854
Distinguished - BHPian
 
mpksuhas's Avatar
 
Join Date: Sep 2009
Location: KA03/KL11
Posts: 3,649
Thanked: 6,157 Times
Default Re: FASTag: All you need to know about procuring & using it!

Quote:
Originally Posted by sachinpk View Post
. Is it because the tag is not getting read properly and the operators are making manual entries later?
Is your tag getting detected at toll booths ? If so, the delay is only from banks end.
mpksuhas is offline  
Old 19th October 2021, 10:45   #5855
Senior - BHPian
 
abhishek46's Avatar
 
Join Date: Oct 2010
Location: Bangalore
Posts: 1,787
Thanked: 5,575 Times
Default Re: FASTag: All you need to know about procuring & using it!

Quote:
Originally Posted by sachinpk View Post
During my last two long drives, I noticed that my FasTag notifications are not coming immediately after crossing the toll gates. Often it comes after 12 hours or more. My tag is from Axis Bank.

I have no fixed it permenantly to the windshield. Just fixed it using cellophane tapes. Is it because the tag is not getting read properly and the operators are making manual entries later?
My earlier Fastag (ICICI) used to regularly send late notifications (ranged between 5 minutes to 1 hour delay).

The same is the case with my current Fastag (KVL Bank).
In one incident, I got the sms after 2days!

As long as the boom barrier is opening for your Tag, I would say, there is no reason to be concerned.
abhishek46 is offline  
Old 19th October 2021, 12:31   #5856
Senior - BHPian
 
Join Date: Jun 2014
Location: Bangalore
Posts: 1,422
Thanked: 1,033 Times
Default Re: FASTag: All you need to know about procuring & using it!

Quote:
Originally Posted by Aviator_guy
Did you face any trouble at the toll plaza?
Quote:
Originally Posted by mpksuhas
Is your tag getting detected at toll booths ? If so, the delay is only from banks end.
Quote:
Originally Posted by abhishek46
As long as the boom barrier is opening for your Tag, I would say, there is no reason to be concerned.
No problems per-se. Only thing I observed is that I really need to be very close to the boom barrier for the tag to be recognized and the barrier to open. Earlier it used to happen slightly longer distance. So often wondered if the boom barriers were getting opened up manually by the booth operator, who then makes manual entry to deduct the toll. I observed this in my recent trip to Pondycherry via Krishnagiri & Ambur.
sachinpk is offline  
Old 25th October 2021, 14:34   #5857
BHPian
 
s4ch's Avatar
 
Join Date: Mar 2012
Location: Pune; Wales
Posts: 193
Thanked: 183 Times
Default Re: FASTag: All you need to know about procuring & using it!

I can’t for the life of me work out how to update my linked mobile number for my ICICI fastag. I’ve tried checking in the app and also on their web login, but neither has an option to do this. Please please tell me I’m just being obtuse and that I don’t have to visit a branch to do this??!!
s4ch is online now  
Old 25th October 2021, 15:19   #5858
BHPian
 
Join Date: Oct 2020
Location: Bangalore
Posts: 228
Thanked: 185 Times
Default Re: FASTag: All you need to know about procuring & using it!

Quote:
Originally Posted by s4ch View Post
I canít for the life of me work out how to update my linked mobile number for my ICICI fastag. Iíve tried checking in the app and also on their web login, but neither has an option to do this. Please please tell me Iím just being obtuse and that I donít have to visit a branch to do this??!!
Have you tried calling their customer care? Generally they are helpful in providing resolution.
Aviator_guy is online now   (1) Thanks
Old 25th October 2021, 21:57   #5859
BHPian
 
KA18's Avatar
 
Join Date: Apr 2010
Location: Chikmagalur
Posts: 268
Thanked: 219 Times
Default Re: FASTag: All you need to know about procuring & using it!

Quote:
Originally Posted by s4ch View Post
I canít for the life of me work out how to update my linked mobile number for my ICICI fastag. Iíve tried checking in the app and also on their web login, but neither has an option to do this. Please please tell me Iím just being obtuse and that I donít have to visit a branch to do this??!!
There is no option to change the phone number.
You need to close the tag and get a new one, preferably from a different fastag provider.
KA18 is offline  
Old 26th October 2021, 14:55   #5860
BHPian
 
Join Date: Dec 2019
Location: Roaming in KA
Posts: 36
Thanked: 100 Times
Default Re: FASTag: All you need to know about procuring & using it!

Just a heads-up for Paytm Fastag users...

Paytm has reintroduced the Automatic Top-up, i.e wallet balance goes below certain limit, it is automatically recharged. Earlier they had slowly deprecated the feature to use only certain debit cards to finally only Paytm Bank.

Now it has come back to use UPI and works with any bank.

This is #1 reason I prefer to you Paytm over others. One less thing to track and worry about.
car_addict is offline   (1) Thanks
Old 26th October 2021, 19:19   #5861
GTO
Team-BHP Support
 
GTO's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 62,779
Thanked: 223,682 Times
Default Re: FASTag: All you need to know about procuring & using it!

Recharging your Axis Bank Fastag is worse than driving a non-AC car in the hot Indian summers. So damn frustrating. I have tried on 4 different occasions, but for some reason or the other, it keeps failing.

Is there any other way to recharge my Fastag taken from Axis Bank? I see some Google results, but not sure of authenticity.

Thanks guys!
GTO is offline   (1) Thanks
Old 26th October 2021, 19:34   #5862
BHPian
 
Join Date: Jun 2014
Location: Mumbai
Posts: 264
Thanked: 457 Times
Infractions: 0/1 (5)
Default Re: FASTag: All you need to know about procuring & using it!

When we buy a new car, the dealer takes money for fast tag, so after we get that, do we register the same with any provider or bank of liking ?
raksrules is offline  
Old 26th October 2021, 19:38   #5863
BHPian
 
Join Date: Oct 2020
Location: Bangalore
Posts: 228
Thanked: 185 Times
Default Re: FASTag: All you need to know about procuring & using it!

Quote:
Originally Posted by raksrules View Post
When we buy a new car, the dealer takes money for fast tag, so after we get that, do we register the same with any provider or bank of liking ?
My dealer had a tie up with Karur Vysya Bank and I didn't have any other option. I think that's the situation with new car, it depends on the dealer. I was in a hurry as I had to travel interstate on the next day of delivery so I didn't explore other options. You can try checking with dealer. I don't recall exactly but someone at the dealership mentioned that if I can provide proof of applying for fastag or buy myself, dealer would be ok. Not tried that though because I was not sure I could get Fatsatg before or on the day of delivery. Dealer had tie up so he could procure the tag just by car chassis number and even before the car was ready for delivery. Personally I don't think we have that option - I spoke to some Fatsatg providers and they wanted car RC or registration details.

Last edited by Aviator_guy : 26th October 2021 at 19:48.
Aviator_guy is online now  
Old 26th October 2021, 19:53   #5864
BHPian
 
Join Date: Oct 2020
Location: Bangalore
Posts: 228
Thanked: 185 Times
Default Re: FASTag: All you need to know about procuring & using it!

Quote:
Originally Posted by GTO View Post
Recharging your Axis Bank Fastag is worse than driving a non-AC car in the hot Indian summers. So damn frustrating. I have tried on 4 different occasions, but for some reason or the other, it keeps failing.

Is there any other way to recharge my Fastag taken from Axis Bank? I see some Google results, but not sure of authenticity.

Thanks guys!
May be trivial answer or you would have tried already but did you try Gpay? I could use it for my KVB FASTag so hoping it could work since the format of providing tag details (UPI based) looks generic.

Last edited by Aviator_guy : 26th October 2021 at 19:56.
Aviator_guy is online now   (1) Thanks
Old 26th October 2021, 19:53   #5865
Distinguished - BHPian
 
audioholic's Avatar
 
Join Date: Jun 2012
Location: BengaLuru
Posts: 4,634
Thanked: 12,352 Times
Default Re: FASTag: All you need to know about procuring & using it!

Quote:
Originally Posted by GTO View Post

Is there any other way to recharge my Fastag taken from Axis Bank? I see some Google results, but not sure of authenticity.
There must be a way to recharge the tag through UPI since most companies offer UPI id tagged to the Fastag. For me both HDFC and ICICI tags I have can be easily recharged that way. If not, then its time to ditch the Axis tag and get something from a different provider. For occasional use I would prefer PayTM Fastag. Its the easiest to manage. Only for the hard core highway users I would suggest ICICI and nothing else.
audioholic is offline   (1) Thanks
Reply

Most Viewed
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Copyright ©2000 - 2021, Team-BHP.com
Proudly powered by E2E Networks