[saket77]

Originally Posted by Gocool2007

Hi Bhpians,

My 2011 Polo Tdi CL was due for the 2nd service. I have attached a copy of the bill that was given to me.

Good to know about the service. But please let me know the following:
What is internal service, @ 315/-? Why have been charged for the labour for replacing filters? If that is in the schedule, shouldn't the labor charges be free? And why was the fuel filter replaced ?

Also would like to ask that how much quantity of engine oil does the Polo need? I see 5 ltrs being charged.

[CANPUSH]

Got My Polo's Third Yearly servicing (3 years complete) done yesterday. It is 1.2 HL petrol model. Completed just 21340 kms. Done at Vidyut Motors Pune.

Total cost 8200 that included replacement of -

1. Oil filter
2. Fuel filter
3. Air filter
4. Dust and Pollen filter.
5. Spark Plugs.
6. One Bulb.
7. 1 liter Castrol Engine Oil.

There was hissing noise from A/C that indicated loss of GAS. System was vacuum checked and GAS was topped up (Completely removed and that filled up again).

For the first time when I left the car it was lifted up in front of me and the under body was thoroughly checked. I realised there was a horizontal crack in the lip of front bumper on passenger side. This was only noticeable once car is above your eye level. I do not remember any accident. This must be one of the numerous encounters others do when your car is parked. Other than this, under body was perfectly fine with no signs of any hitting, leakage or rust anywhere. That was quite satisfying.

My front logo was stolen way back in 2010 November. I had never bothered to replace. The SA informed me that the cost is now reduced to 500 from 1700. I got it replaced, even-though I still find it bit overpriced.

When I checked the old spark plugs there was no apparent damage except little carbon on the threads. The colour of electrode was perfectly fine. (Sorry do not have pictures. Will post then soon). In my opinion it was not necessary to replace them so soon. Still I did not objected as he had already changed and also returned the old ones to me.

I found SA responsive and informed.

Overall it was good experience. I have not driven vehicle around after servicing. I will do it in a day or two and post detailed report.

[yogibear007]

Was the dust & polen filter replaced earlier too ? Its something that's not replaced in every servicing unless there is clogging or some problem associated with it. Not sure about Polo service replacements. The spark plugs are usually in good condition without specific problem with starting and need not be replaced but the cost is not that great and they do get replaced in sets rather than individual pieces. So probably a good idea to check the individual part prices and then take a decision.

[bottle]

Does anyone know how to adjust the windshield washer jets ? Its spraying water over the car.

the washer itself has some sort of leveling but whatever I use the jet hits the wiper and deflects elsewhere

[Thad E Ginathom]

Yes (and thanks for the reminder; mine spraying water at the wiper!)...

The jet is easily moveable up and down: just grab it with your fingers! I think there is no left-right adjustment.

[599gto]

I have a 2011 polo tdi as my daily drive.
I have been noticing some oil leak since the last few days, finally got it towed to the service centre today, on inspection it was found out that the engine sump was damaged and the engine oil had leaked out, I have driven around 50 kms after the hit IIRC, however the engine was behaving perfectly normal, no weird noises and no loss of power or anything, the engine check light or low oil warning also didn't come up.

The service centre guys tell me that they need to inspect the engine probably by ripping it apart to check for internal damage.

I want to know that should I just let them fiddle with the engine or ask them to replace the sump and refill oil and check first? basically I want to know if there is a way to gauge if there is any internal damage or no without ripping the block open?

Another thing I want to know is that how much damage might have been caused and the costs involved in the repairs? and if my insurance would cover the internal damage to the engine?

Also I want to know that if the engine check light or low engine oil level light didn't come up, how is one supposed to know that there is any sort of engine damage or oil leakage and take the necessary precautions?

Because if the light doesn't come up, either its the manufacturers fault or the engine shouldn't have sustained any internal damages.

[Thad E Ginathom]

if the engine check light or low engine oil level light didn't come up, how is one supposed to know that there is any sort of engine damage or oil leakage and take the necessary precautions?

I cannot say for sure about this particular car, but the warning light has always been an oil pressure warning light, not an oil level warning light. For level, one is supposed to use the dipstick.

It's a good warning. Since driving new/almost-new cars, I, for one, have somewhat taken it for granted that, unlike the vehicles of the past, they do not normally require topping up between services. We should all use that dipstick.

[Ph03nix]

Has anyone done sound damping/deadening on a Polo. Mine is over a year now and the cabin is not exactly german efficient in terms noise.

There is constant engine noise, tyre noise and suspension thuds. I am hoping damping will atleast solve the first two?

Thoughts?

[anubhavarya]

Originally Posted by 599gto

I have a 2011 polo tdi as my daily drive.
I have been noticing some oil leak since the last few days, finally got it towed to the service centre today, on inspection it was found out that the engine sump was damaged and the engine oil had leaked out, I have driven around 50 kms after the hit IIRC, however the engine was behaving perfectly normal, no weird noises and no loss of power or anything, the engine check light or low oil warning also didn't come up.

The service centre guys tell me that they need to inspect the engine probably by ripping it apart to check for internal damage.

I want to know that should I just let them fiddle with the engine or ask them to replace the sump and refill oil and check first? basically I want to know if there is a way to gauge if there is any internal damage or no without ripping the block open?

Another thing I want to know is that how much damage might have been caused and the costs involved in the repairs? and if my insurance would cover the internal damage to the engine?

Also I want to know that if the engine check light or low engine oil level light didn't come up, how is one supposed to know that there is any sort of engine damage or oil leakage and take the necessary precautions?

Because if the light doesn't come up, either its the manufacturers fault or the engine shouldn't have sustained any internal damages.

Aah a fellow Volkswagen owner. What a joy this car has been to me.

My oil sump was broken recently and luckily I noticed it before any damage could have occurred to the engine. The damage will be assessed by the workshop only and you should start wishing the engine block and pistons are alright and they have not run dry. Mine were safe and so a new oil sump was installed and the total cost with the engine oil was Rs.17000. Which is ridiculous considering it never needed a new oil sump. I was simply misinformed.

A few days later I noticed Oil Leaking again. And the oil sump had broken again. This time I noticed the protection plate which was earlier under the car was missing. When I reached the workshop and inquired why was it missing. They gently replied that it was an optional extra and the broken plate had been disposed as broken parts cannot be repaired. The cost of the foul plastic cover that protects the vital oil sump is a whopping Rs.20,000. This time I got furious and took the oil sump out of the car. Got it repaired at a local garage for 2500. Got it installed. And since the oil had leaked out. Paid 4,500 bucks and walked out.

Please be careful driving your Polo as the workshop people are simply waiting for you to come back. Or in my advice do as I have done. Install thicker tyres for more ground clearance. Even 20 mm counts as a life saver when you have to shell out your savings to run a bloody hatchback.

[Chethan B G]

Originally Posted by 599gto

I want to know that should I just let them fiddle with the engine or ask them to replace the sump and refill oil and check first? basically I want to know if there is a way to gauge if there is any internal damage or no without ripping the block open?

"Dip stick" is provided for this very same use. Did you check the Oil level using dip stick, before giving it to the service center?

Another thing I want to know is that how much damage might have been caused and the costs involved in the repairs? and if my insurance would cover the internal damage to the engine?

Insurance certainly covers this.

Also I want to know that if the engine check light or low engine oil level light didn't come up, how is one supposed to know that there is any sort of engine damage or oil leakage and take the necessary precautions?

If the check light does not appear, then the oil level could be fine.

Because if the light doesn't come up, either its the manufacturers fault or the engine shouldn't have sustained any internal damages.

If the engine is internally damaged, you would have definitely come to know. I do not think there is a problem. Don't worry.

My reply in bold. Please update. Best of luck.

[greenhorn]

One of my friend's polo started leaking oil. He had it towed to the VW ASC, and they've offered him an estimate of 41K. Damn VW service is expensive!

[KkVaidya]

My 2011 Polo 1.2 has clocked 17,500kms & going good. Off late i have observed increase in fuel consumption. All the factors relevant to consumption are constant. Earlier that was around 13.5 which has now dropped down to 10 - 10.5 (in city driving)

I am still not able to find the reason as engine performance is same! The only factor i can remember is that it has increased after the car was washed 3 times in 3 days (including a strenuous engine bay wash) as my wife got the car stuck in deep mud. There is still dried mud on the insides of the under body plastic cladding. I doubt that would cause such a difference.

Also I asked the SA yesterday to check for the ignition timing & he was like that it cannot be changed. I asked him to plug the engine to the scanner but still he said that timing cannot be changed - it is set default at factory setting - He can only change the RPM which i feel is not necessary.

Is it that we cannot change the timing to advance/retard like we can in previous generation cars? I do not want to but just asking to know?

[AMG_ang]

Originally Posted by KkVaidya

My 2011 Polo 1.2 has clocked 17,500kms & going good. Off late i have observed increase in fuel consumption. All the factors relevant to consumption are constant. Earlier that was around 13.5 which has now dropped down to 10 - 10.5 (in city driving)

I am still not able to find the reason as engine performance is same! The only factor i can remember is that it has increased after the car was washed 3 times in 3 days (including a strenuous engine bay wash) as my wife got the car stuck in deep mud. There is still dried mud on the insides of the under body plastic cladding. I doubt that would cause such a difference.

Also I asked the SA yesterday to check for the ignition timing & he was like that it cannot be changed. I asked him to plug the engine to the scanner but still he said that timing cannot be changed - it is set default at factory setting - He can only change the RPM which i feel is not necessary.

Is it that we cannot change the timing to advance/retard like we can in previous generation cars? I do not want to but just asking to know?

The ignition timings on the newer generation of cars is not fixed but varies depending on certain factors like the amount of air and fuel available for combustion inside the cylinder, emission norms, various torque demands of various components in a car etc. Depending on these conditions, suitable timings for ignition are used from the MAP's in ECM.

Regarding the increased fuel consumption, I think washing the car thrice in three days has got nothing to do with it.

[KkVaidya]

Originally Posted by AMG_ang

The ignition timings on the newer generation of cars is not fixed but varies depending on certain factors like the amount of air and fuel available for combustion inside the cylinder, emission norms, various torque demands of various components in a car etc. Depending on these conditions, suitable timings for ignition are used from the MAP's in ECM.

But can I change those settings of the ECM? I am not looking at any ECM re-maping but just tweaking for a better consumption or performance.

[AMG_ang]

Originally Posted by KkVaidya

But can I change those settings of the ECM? I am not looking at any ECM re-maping but just tweaking for a better consumption or performance.

The only way to tweak is by remapping the ECM of the car, there are also some products called as piggyback ECU's which can be used as an add on fitment to enhance the performance and improve fuel economy.