Quote:
Originally Posted by CPJ - Is the VW Polo 1.5 TDI reliable?
- How are the maintenance & service cost of the Polo 1.5 TDI as I'm looking to keep the car for atleast 5 years?
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Ownership Report (4th Year - 65,000 kms) Polo 1.2 TDI Trendline
We have owned a Polo 1.2 TDI since 2011. With 65k on the odo, it has served us well, without any major glitches till now. Here is a detailed report:
Please note: This car has been sedately driven, mostly by my mom. Monthly running of approximately 1500 KM, on the Gurgaon expressway to Central Delhi around 5 days a week. It has hardly seen speeds above 100km/h
Bought it on 30th Sep 2011 from Frontier Auto Gurgaon. Pleasant experience at the dealership.
Serviced regularly at the said 15k Km mark. Cost of each service ranges between 7.5 - 9.5K
At 24000 km, dad hit a largish speedbump at 5 km/hr. Oil sump broke. Someone noticed engine oil leaking. Immediately stopped the vehicle.
VW towed the vehicle very professionally within an hour of calling up.
No major damage except for broken oil sump. Repairs carried out under zero depreciation insurance. But had to pay for the synthetic oil.
Total damages: 4-5K
Around 27000 km mark, the horn went bust, replaced under warranty.
No issues apart from above for another 12K kms
At around 40000 km mark, the battery died - 3 days prior to expiry of the main 2 Year Warranty. Luckily got it replaced free of cost. However, had to remove the entire ICE setup as advised by an advisor to get the replacement and not void the remaining warranty.
Next 22K are again trouble free
At 63K kms. faced the gearbox not slotting into second at all. Took to the dealership, fearing that this will cost a bomb, however, the issue turned out to be a faulty gear wire. Estimate given was around 8K for a set of two gear wires which may need replacement. No coverage of the wires under extended warranty.
I tried sourcing the part locally, however could not find anywhere. Had to go with the dealership. Luckily, only one wire needed replacement.
Total damage came to 4.5K
Smaller Niggles:
Intermittently, due to pathetic & flooded roads, had the plastic lining die out and fall off from beneath the bumper area. This happened in each monsoon. Replaced it twice, but then decided not to from the third time on-wards as its not visible and adds nothing to protecting anything.
This also resulted in the fog lamp plastic casing falling out on me twice. Though this part is inexpensive at around rs 125 for the set, but its always been a pain to have it disappear.
The fuel lid drives me mad, as it mostly fails to open at the fuel station. I have to tinker with it, locking/unlocking doors about 10 times (if I am lucky) before it opens. This issue must be due to too much force used to open / close the lid by attendants. Got stranded once at a fuel station for a couple of hours due to low fuel and being 75 km from home. Called up VW helpline, they didn't send help for close to two hours. Finally, someone from their department suggested inserting a coin to force open the lid. Tried getting it fixed at the VW dealership. They simply touched up the pin with some WD40. This solves the problem for a few weeks before it starts to creep in again. Now I live with it.
Polo positives:
Nice classic looks
Tank like build quality - I have never heard a single rattle in 66,000 kms
Great Suspension - never needed wheel alignment till date. Still running the stock tyres, due for upgrade. However, its low on comfort over speed bumps.
Very Good handling (not as fun as the swift though, however polo feels more mature)
Safety features in even the lowest variant, (however my trendline has none)
Great 1.5 tdi Engine (the 1.2 TDI in my car is okay-ish)
Very good front seats
Subtle and quality interiors - no gimmicks
Easy to maintain - just follow regular service intervals
Polo Negatives:
Cramped rear seats
Low-ish ground clearance
Can get expensive to maintain if not cared for well.
Low resale value
One ergonomic failure - The bottle holder in the door pad is too large for a most regular one litre bottles. Many a times if you drive spiritedly, the bottle jumps out and falls on the floor, and sometimes rolls beneath your brake pedal
This happened to me about 2 times. So I ensure not to keep any water bottle in the driver side door pad, as I prefer dying of thirst than dying due to not being able to brake.
Final Opinion:
I think polo is a much better contender in the hot hatches available. If you like the planted german feel and and are not too hot for extensive features (like in i20) I say go for it. However, advise to keep the car for maximum 5 years as once the 2+2 year warranty is over, you are mostly on your own.
Personally, I started loving the polo gradually and now realise that I have spent far more money on maintenance of the Swift VDI. At the same mileage with the Swift I had changed the following due to its inherent quality: Complete suspension overhaul, replaced power steering, gearbox issues, indicator stalk, clutch, stock tyres at 40,000 kms