Hi All,
Today, I experienced the first problem with my eight month old (9000 kM) run Vista.
Was planning to go down to the nearby mobile store by car at around 10.00 AM today. Inserted the key, turned it and waited for the glow plugs to go off. Then, tried to crank the engine. It cranked for a moment or so and then fell silent. This was not normal as the car usually starts in one crank. Tried again. The key turned, but there was absolutely no sound. Repeated this 4-5 times, but still the same.
I had a hunch that the battery was the culprit, but had not experienced such symptoms earlier. I then decided to call Tata Roadside Assistance in any case. Called them and the call was answered in one ring. After identification, I told them the problem and the issue with the car. They asked for my address and said that I will get a call the regional hub in 10 minutes time. I did not get any call in 10 minutes, but instead got a text message from them informing that the problem had been logged and the complaint number was also provided.
In around 40 minutes, the Roadside Assistance van reached the car. The mechanic tried to crank the engine once, but still the same issue. Immediately he claimed "Battery Dead hai!". Then they took out a spare battery from their van and tried to jump start the vehicle after connecting the new battery. Still no response from the car. Next, he shifted the transmission to reverse and pushed the car. Did this twice. Then they again tried to jumpstart. This time the engine came to life. They let it idle for 5 minutes. Switched off the engine and disconnected the extra battery, and then again tried to start the car. This time also it started. Then they checked the voltages with a voltmeter. It seems that the alternator was charging the battery without any issues. But the battery was being drained out too soon. They kept the car idling for a few minutes and then I took the car for a short spin outside.
I have been told that there is an issue with the battery and not the alternator. I now need to approach the TASC at the earliest and get this rectified as the car is under warranty.
After that, I waited for an hour and then restarted the car. No issues right now.
I use the car for around 40 KM everyday. Even yesterday, I had used the car yesterday for around 30 KM as well. In the Vista, once you switch off the ignition and pull out the key, power to all electrical devices is killed. Only the immobilizer works.
In such case, what caused this battery drain.
Positives of the episode:
1. The much battered Tata Roadside service was very punctual and exceeded my expectations as far as punctuality was concerned

2. The mechanics were courteous and polite and answered by questions patiently
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