![]() | #5626 |
BHPian Join Date: Nov 2008 Location: New Delhi
Posts: 733
Thanked: 271 Times
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![]() | #5627 |
Distinguished - BHPian ![]() ![]() | ![]() Does FLIPKART have a valid customer service number where one can speak to an agent ? |
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![]() | #5628 |
BHPian ![]() Join Date: Nov 2007 Location: Bangalore
Posts: 323
Thanked: 258 Times
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![]() | #5629 |
Distinguished - BHPian ![]() ![]() | ![]() this @ 2 other numbers different time of the day They are always busy. |
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![]() | #5630 | |
BHPian Join Date: May 2012 Location: UK-07
Posts: 407
Thanked: 707 Times
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I posted a review about the book and also pointed out the tricky pricing in the same review. Received a canned reply from Amazon on the review , the same as above . Apparently they don't want any critical reviews on their site. That's rich! If you don't take criticism positively , and make amends, how are you going to grow Mr Bezos? Cheers ! | |
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![]() | #5631 | |
Senior - BHPian Join Date: Dec 2008 Location: Bangalore
Posts: 2,720
Thanked: 2,747 Times
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https://www.cnbc.com/2017/10/27/amaz...ingle-day.html | |
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![]() | #5632 |
Distinguished - BHPian ![]() ![]() Join Date: May 2005 Location: Yes
Posts: 5,371
Thanked: 6,848 Times
| ![]() Monopoly is never good for the consumer. Personally I am not happy about the recent dealings with Amazon and their canned responses. Amazon needs a strong contender in India and Flipkart is not one. Bezos does care and I have first hand experience how his office fixed a major eff up caused by amazon india on one of my orders. The quality of the rest of the team seems to be going down. When fraudsters try to trick online shopping sites like Amazon they will make changes in their policies. Customer service also depends on the targeted demography, somewhat like what Joseph de Maistre said. |
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![]() | #5633 | |
Newbie Join Date: Apr 2012 Location: New Delhi
Posts: 21
Thanked: 15 Times
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I would just like to share my understanding of Amazon's policies with regards to reviews. This is for those who might not know the difference between how Amazon deals with product and seller reviews. Product reviews - Only the product. Do not mention anything related to packaging, price, seller, conduct with seller or amazon. Write anything but it should be product specific, not product related or your order related. Seller Reviews - This is used to mention everything other than the product. You can mention packing, price and conduct (if any). Delivery is Amazon's responsibility, so that does not go here. For delivery feedback there is another link and time to time Amazon sends emails to receive feedback about their delivery, as well. This is only to create awareness of how reviews work on Amazon. I was not aware of it at one time and that is the only reason to share it here. Thanks. | |
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![]() | #5635 |
Distinguished - BHPian ![]() ![]() | ![]() Amazon India looks to be weeding out negative reviews. One of my recent review has not yet been published, while another has. But flipkart is a diff story. I am trying reach their customer service, but they have been busy for past one week, even @ 12.30 am - or early morning. Guess no more flipkart for me |
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![]() | #5636 | |
BHPian ![]() Join Date: Feb 2009 Location: chennai
Posts: 468
Thanked: 66 Times
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![]() | #5637 | |
BHPian ![]() Join Date: Oct 2006 Location: MADRAS
Posts: 632
Thanked: 202 Times
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Last edited by dre@ms : 2nd November 2017 at 09:42. | |
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![]() | #5638 |
Distinguished - BHPian ![]() ![]() | ![]() |
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![]() | #5639 | |
BHPian ![]() Join Date: Jun 2013 Location: Toronto
Posts: 562
Thanked: 671 Times
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So, in this case the review needs to be about the Book, you are perfectly fine to post a negative review about the seller separately. | |
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![]() | #5640 |
Senior - BHPian ![]() | ![]() Has anyone got any experience with fake delivery and fake signature? I had ordered a pair of Bosch Symphony horns from an Amazon seller. He charged me for expedited delivery ( saw his delivery rates later on his page) but was giving a normal delivery in 10 days time. No issues as I wasn't in a hurry and waited patiently. After 8 days, on Nov 1st, I was working from home and suddenly got SMS that my package is delivered. Later I checked with my watchman and that nobody came for any delivery. I checked Amazon and tracked the order. It was recorded as delivered to resident on Oct 31st, by FedEx. On FedEx site, they show a fake signature (my spelling is wrong) but I can't see the actual sign. On raising an issue, the seller sent me a screenshot of the FedEx site. Not sure if this is one off incident or a new way of duping buyers. |
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