![]() | #5476 |
BHPian ![]() Join Date: Feb 2010 Location: Pune, Bhopal, Indore
Posts: 321
Thanked: 581 Times
| ![]() Ordered a Micromax Canvas 6 Pro from Amazon. For 8999 + 350 for Onsite Screen protection. Delivered in three days, Packing was good. Only catch was the mobile I received as Packed in Oct16. Contacted the customer care & was assured over email that the one year warranty on phone is applicable from the date of delivery. Relieved. |
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![]() | #5477 |
Distinguished - BHPian ![]() ![]() Join Date: Sep 2009 Location: Chennai
Posts: 6,990
Thanked: 8,698 Times
| ![]() Philips Xtreme vision plus bulb on a lightning deal on Amazon for Prime members. http://www.amazon.in/Philips-12342XV...ES4VY0QZ7649MY |
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![]() | #5478 | |
Senior - BHPian ![]() Join Date: Feb 2017 Location: KA - IND
Posts: 1,083
Thanked: 3,653 Times
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Interesting to note that Bengalureans are being offered free installation at doorstep. ![]() PS: The fine print says that free installation/oil change offer is valid till June 19 only. But the main page has no mention of the time frame. Better to verify before ordering. On second thoughts, since many Bhpians are DIY aces, the installation offer may not matter much ![]() | |
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![]() | #5479 |
Distinguished - BHPian ![]() ![]() Join Date: Sep 2009 Location: Chennai
Posts: 6,990
Thanked: 8,698 Times
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![]() | #5480 |
BHPian ![]() Join Date: Dec 2009 Location: Jaipur
Posts: 383
Thanked: 1,278 Times
| ![]() Flipkart bought ebay.in! |
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![]() | #5481 |
Senior - BHPian Join Date: Oct 2011 Location: Hyderabad
Posts: 11,951
Thanked: 19,811 Times
| ![]() Bought 3 bottles of 1L each of Selenia WR 5W40 for using in my Swift. Of the three bottles, one is leaking. Have shot a email to 99rpm guys, let's see if some response is given. ![]() ![]() ![]() ![]() |
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![]() | #5482 |
BHPian Join Date: Nov 2008 Location: New Delhi
Posts: 733
Thanked: 270 Times
| ![]() Paytm bad experience: Had used Paytm during there sale to order stuff worth INR 2200/- and a Pixel. All got home fine and good, except one item. There was a battery powered toothbrush worth INR 650/- being sold at INR 553/- and additional cashback of approximately INR 166/-. However, what I got today is simple Colgate toothbrush in a set of 3 worth INR 150/-. On trying to call it took a long time (nearly 20 minutes of hold time). Complaint registration on browser (laptop) didn't seem to work in spite of multiple tries. I couldn't trace a email id and finally ended up on their app. Also, finally got through to there customer service on phone only to hear seller doesn't accept return. Don't know what to do as my issue not loss of INR 400/- but future trust in Paytm. Last edited by aah78 : 11th July 2017 at 23:59. Reason: Post edited for grammar, readability. Spellcheck. |
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![]() | #5483 |
BHPian ![]() Join Date: Oct 2009 Location: Delhi
Posts: 556
Thanked: 245 Times
| ![]() The seller doesn't accept returns is valid when they ship the correct product. Ask the call center to transfer your call to a senior and also use social media to get their attention. Should be sorted easily. Also, if there is a phone number on the package, call the seller and ask him directly. Last edited by aah78 : 12th July 2017 at 00:00. Reason: Quoted post edited. Post fixed. |
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![]() | #5484 |
BHPian Join Date: Jun 2006 Location: Chennai
Posts: 113
Thanked: 175 Times
| ![]() Take photos of the toothbrush which you have received and send it to the customer care indicating that the product that you have received is not 'powered tooth brush', the one you have ordered. Hope you have not opened the sealed pack of toothbrush, if applicable. Specifically mention that too and see what their reply is. I have got refund for supplying a spanner set with some assorted unknown brands instead of 'Stanley'. The product was also rusted. Upon complaint, it was reverse picked up free of cost and refunded too. Last edited by aah78 : 12th July 2017 at 00:00. Reason: Quoted post edited. |
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![]() | #5485 |
BHPian Join Date: Nov 2008 Location: New Delhi
Posts: 733
Thanked: 270 Times
| ![]() I have put in a complaint via there app with photograph of wrong item received. So awaiting response from Paytm. So just hoping they would want me to order more and resolve accordingly. Last edited by aah78 : 12th July 2017 at 00:01. Reason: Post edited for readability. |
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![]() | #5486 |
Distinguished - BHPian ![]() ![]() Join Date: Jun 2007 Location: Chennai
Posts: 9,655
Thanked: 16,089 Times
| ![]() I have a feeling that someone might have tried to explain this before and I missed the point, but is it to do with new customs duties, GST, etc, that some of the from-abroad items I am seeing on Amazon have prices like price 23,000, plus delivery and taxes 23,000. That is a doubling of an already high price. This makes actually buying such items completely off the cards. My shopping clock has just been wound back to 2005, when, if I wanted something from UK, for instance, I had to wait until I visited UK. Which, in those days might have been once every five months, instead of years as it is now ![]() |
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![]() | #5487 | |
BHPian Join Date: Nov 2013 Location: Bir-Billing, HP
Posts: 447
Thanked: 832 Times
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Makes no sense in importing anything expensive anymore these days. I had been making tool purchases off Amazon.com but now I have been searching for local alternatives instead. Thankfully, have found some direct importers/manufacturers of quality tools courtesy of Indiamart. For small/cheap items I can't find alternatives for, I still use Amazon.com/De despite the increase in duties. | |
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![]() | #5488 | |||
Distinguished - BHPian ![]() ![]() Join Date: Jun 2007 Location: Chennai
Posts: 9,655
Thanked: 16,089 Times
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Except when it isn't, of course, like the locally-available piece of hifi kit that cost more than uk price, inc 20% VAT, plus the airfare! My mail to the dealer pointing out that, for his price, I could get a holiday as well as the item, went unanswered. | |||
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![]() | #5489 |
BHPian ![]() Join Date: Jul 2017 Location: Mumbai/Oman
Posts: 62
Thanked: 163 Times
| ![]() This is regarding my experience with Amazon (India) wherein they shipped a wrong item. I had ordered a cover for Front Loading Washing Machine and they had shipped me one for Top Loading Machine. For those you are not aware of it, as soon as the item is received and payment made, you get a mail from Amazon about the delivery. Among various other links, there is one for return. If you click it, it gives you options for the reasons why you would like to send it back to them. As soon as I clicked it, the return process got kicked off. It was collected from my house the next day and the right item delivered on the 4th day. Yes, this is a low value item; I don't know if they would do the same with high value ones. Sravan |
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![]() | #5490 | |
Distinguished - BHPian ![]() ![]() Join Date: Jun 2007 Location: Chennai
Posts: 9,655
Thanked: 16,089 Times
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I returned an inverter as I suspected it might not have been fresh. I had the choice of having it collected or taking it to a drop-off point. The latter was quicker, and the exchange process was initiated as soon as it was dropped off. I returned a computer component, value around 10k to Amazon.co.uk. After reporting a non-arrival, they promptly sent out another one. Of course, both arrived, and I had not properly briefed wife and maid not to accept the second, as per Amazon's instructions. In this international instance, UK Amazon could not arrange a pick-up, but they refunded the quite-substantial bill (I think it was 5 or 6K!) for couriering it back to them. | |
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