Greeting fellow members!!
This is my first post in this forum. Although my membership was approved way back, I had been a passive member here. But this time, I want to share a very good experience that I had recently. Mods, please remove it to the appropriate thread if this is not suitable for it.
With Christmas approaching, I thought of taking a road trip to Madhya Pradesh for the whole week. Accordingly, me and my wife left for Khajuraho on 21st December. Now my car, a second gen Swift bought in 2013, although questionable both in terms of safety and quality, is undoubtedly a gem in terms of reliability. In almost 7 years that she has been with me, she had not left me stranded even once. I religiously take her for the annual service every 12-13 months and fortunately, that is enough for her. This time also, I completed the annual service in November and told the SA at Maruti Narayana (New Delhi) about a long road trip that I intend to take, and he assured me when the car was delivered that it is in excellent condition and I can go ahead without any concerns.
Now coming back to 21st, we planned to start by 4 AM but it’s winter, so overslept and started only around 6 AM. On top of that, there was dense fog/smog till Gwalior, so progress was slow. Reached Agra only around 10 AM and Gwalior by-pass after 12 PM. Although the weather was clearer from there, it was increasingly becoming clear that we would have to stop for the night somewhere (I subscribe to the theory that driving on Indian highways is best avoided at night). Also, I want to mention that despite Google Maps showing a different route after Jhansi, I choose the route via Mauranipur since it was way shorter. In hindsight, it was a big mistake as road conditions were terrible after Orchha. Anyways, after crossing Orchha around 5:15 PM, we decided to continue till Mauranipur as we felt we can reach there around 6:30 or so since it was approximately 50 KM. As mentioned before, road conditions deteriorated and after 1 hour or so, we were still 22 KM from Mauranipur. Around 6:15 PM, I heard a sound like something hitting the underbody. It was not a loud noise and I felt that it was nothing major. Still I parked by the side and got down (the road was double lane with area to its left and right being used for the ongoing expansion). As expected, there was nothing broken or leaking, probably a small rock which somehow made its way to the car’s underbody. Took a break for 5 minutes and turned the key after that. It would not start
This was the first time something like this happened to me and I was ill-prepared to deal with it. Tried for a couple of times again but it would not start. Searched the Maruti service centre booklet and Google but the nearest centre we saw was in Jhansi, easily an hour away, if not more on the terrible roads. Now it was almost dark and we were panicking. A recent TeamBHP thread discussing about the dangers of highway travel during night also played on in my mind. Hoping it to be a battery issue, I stopped a passing auto and asked him to give the car a push. Still nothing. The auto driver said he can take me to some mechanic he knew but somehow, we didn’t trust him. Told him to move on while we contemplated what to do. My wife attended a self-defence class in her office where the instructor had advised that in any road emergency, it’s better to head for the nearest place with CCTV, like petrol pump, toll booth, hospital etc. Searched in GMaps and voila, a petrol pump was 500M away. Called the number from Maps and a person named Vikram Singh took the call and told us that he will send somebody. By then it was completely dark and we decided to walk the distance to the pump. As we were nearing the pump, a couple of guys on a motorbike spotted us and told us that they were told of our car breaking down nearby. One of the men introduced himself as Gaurav Singh (brother of Vikram). We verified the name of the person who told them about us and retraced our way back to the car.
They tried as well and the result was same. Since it was pitch dark by then, we could not do anything other than pushing the car to the petrol pump. It took some time to cover the 500 meters, and as we were entering, hoping that the distance pushed will change the result, I turned the key again. To no avail. Gaurav called some local mechanic and was promptly told that it would be at least 30 minutes before the mechanic can reach us. It was almost 6:45 PM and we were mentally preparing ourselves to spend the night at any nearest hotel/hostel/dorm and if nothing was found, the pump. Also shared our location with a family WhatsApp group. Then Gaurav got a call from the mechanic again, and after discussion, asked the other men (his friend from the bike and others already present at the pump) to push the car in reverse while he tried again.
Thankfully it worked!! Gaurav said it is definitely a battery issue and advised us to let the car idle for 15 minutes before driving to allow the battery to gain some juice.
Both of us were elated and I was also astonished that the battery decided to conk off after travelling almost 500 KM from Delhi. I asked him what different did he do and he said that while the others were pushing, he tried turning the key in half-clutch. I am not sure what difference did that make and I plan to ask it in some appropriate battery related thread.
We thanked all the men profusely. They refused anything from us saying it’s their duty to help. They only asked that we give a positive review of their pump in Maps and since it’s the least I could do, I did so the very next day.
The car was working fine. Changed the battery the next day and the car completed the 1900+ KM trip without the least hassle.
My primary learning from this is: In future services, I will specifically ask the SA to update me about the health of the battery as well. I googled how often car batteries last and was shocked to find out that the average age is 3 years. Places with extreme temperature like Delhi can actually decrease the battery life. The stock battery that I replaced lasted almost 7 years and around 33k KM.
Also, it is better to call it a day at the nearest place you find, if you find it impossible to reach your destination. The 22KM drive to a hotel in Mauranipur was one of the most harrowing in my life, with diversions, under construction/bad road, high beam, animals and what not. Sunlight definitely takes a big load off.
And lastly, not all people are what you expect. We were naturally quite tensed when the car broke down but the way we were treated by Gaurav and his friends blew us off. They helped us when we needed it and in a manner which left no doubt in our minds that were only there to help us.
The pump location:
https://www.google.com/maps/place/HP...699!4d78.91509