![]() | #2836 | |
Distinguished - BHPian ![]() ![]() Join Date: Oct 2009 Location: Namma Bengaluru
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Also, the ICICI Fastag portal isn't hosted on their online banking portal - though the link can be accessed on the online banking landing page, it redirects to another site/domain for the Fastag portal ![]() Last edited by NPV : 14th August 2018 at 09:19. | |
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![]() | #2837 | |
Distinguished - BHPian ![]() ![]() | ![]() Quote:
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![]() | #2838 | |
Distinguished - BHPian ![]() ![]() Join Date: Nov 2007 Location: Belur/Bangalore
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My only interaction with them was in April when recharge via UPI was unsuccessful and after nearly a month long wait, they updated my Tag balance to the disputed amount once I sent them all the necessary proof. However, while their online ticketing system was totally useless and non-responsive, it is a tweet that really made things work! I had narrated the ordeal on this post (FASTag: All you need to know about procuring & using it!). Also, before this during the drive itself when the recharge wasn't successful I called the customer care and realised one thing - They have a totally different set of folks who attend the calls on the FASTag helpline who are not really customer focused or well trained. This is something I noticed even when a friend recently tried to log on to the FASTag portal from ICICI Home page and a redirection message clearly mentions this disclaimer that ICICI is not responsible for FASTag since it is managed by a 3rd Party: ![]() All said and done, they still are better. Last edited by paragsachania : 14th August 2018 at 09:26. | |
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![]() | #2839 |
Senior - BHPian ![]() Join Date: Jul 2008 Location: Tamilnadu
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| ![]() Did a Vellore - Coimbatore - Pollachi - Vellore trip over the weekend and was quite annoyed with fastag implementation. At least on 3 occasions I had to reverse out with other vehicles and use another lane as there were issues with fastag. On a couple of occasions fastag lanes were more crowded and slower and we were not allowed to use other lanes as they were not hybrid - bad management by the toll booth staff. Also I frequently found trucks using fastag and taking ages to get through sometimes reversing out or paying by cash - are they misusing these lanes without their fastag accounts having balance ? Finally it seems a waste of manpower. Each fastag lane seems to have a minimum of 3 staff to check and let through traffic. This is counterproductive. Thankfully a few of the toll booths were seamless and I could drive through slowly and all the charges seem accurate. The booth operators have to really up the game to keep fastag convenient. More vehicles with fastag and not enough lanes and scanners will kill this project slowly. Time saved seemed lesser than time wasted due to glitches. Will post videos later. |
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![]() | #2840 |
Distinguished - BHPian ![]() ![]() | ![]() I have a question, the PayTM FasTag has ₹150/- at any given time. Suppose I cross a toll where charge is more than that, how is it managed? Also is there a way to increase this ₹150/- limit? |
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![]() | #2841 | |
Distinguished - BHPian ![]() ![]() Join Date: Nov 2007 Location: Belur/Bangalore
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The applicable amount is deducted only after few minutes of passing a Toll Plaza and it is at this time that the Tag status gets changed to INACTIVE/BLACKLISTED once the balance goes to negative. So, from my knowledge, even with a balance of 150/- in your PayTM, you will still be able to cross a booth where the amount is 180/- but after this you will not be able to cross the next one till the balance is updated above the threshold. | |
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![]() | #2842 | |
Distinguished - BHPian ![]() Join Date: Sep 2010 Location: All over!
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![]() | #2843 |
Distinguished - BHPian ![]() ![]() Join Date: Nov 2007 Location: Belur/Bangalore
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| ![]() So what happens when your main wallet doesn't have money and still the FASTag wallet has 150/- and you pass a booth where the amount is beyond 150/-? Realistically, as mentioned earlier, the real-time authorization happens based on the status of the tag and not based on the balance in the tag at the time of crossing the booth. The processing of payment happens subsequently. Just wanted to understand how things work in case of PayTM then? Does it still behave the same way as other bank tags? Status going BLACKLISTED? |
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![]() | #2844 |
BHPian Join Date: Oct 2015 Location: Hosur
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| ![]() I have an Axis Bank fastag that came with my new car. The Axis bank has some restriction and i cant recharge more then INR 1000 in a month unless I complete my KYC, which is ridiculous. Now even though I have a fastag, I have to pay in cash while passing through tolls. My Fastag is scanned and displayed as SUSPENDED!! I need to wait for the 30 days to pass to recharge my tag!! ![]() |
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![]() | #2845 | |
BHPian ![]() Join Date: Jan 2018 Location: Manali Dehradun
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![]() | #2846 | |
Senior - BHPian ![]() Join Date: Feb 2017 Location: KA - IND
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![]() | #2847 | ||
BHPian Join Date: Oct 2015 Location: Hosur
Posts: 593
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![]() | #2848 | |
BHPian ![]() Join Date: Jan 2018 Location: Manali Dehradun
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Link - https://www.axisbank.com/docs/defaul...rsn=3d66b855_0 [ATTACH=kyc-process-document.pdf]1790013[/ATTACH] | |
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![]() | #2849 | |
BHPian Join Date: Oct 2015 Location: Hosur
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![]() | #2850 | ||
BHPian Join Date: Sep 2015 Location: Pune
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I have destroyed the Axis tag. I am yet to call them for a refund of security deposit. | ||
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