![]() | #2731 | |
BHPian ![]() Join Date: May 2012 Location: Chennai
Posts: 182
Thanked: 788 Times
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I have been using the ICICI Fastag on my Thar, and recently I needed a new tag. I had replaced the Thar's mirror with a prismatic TUV3OO mirror which needs the mirror mounting clamp to be stuck on the windshield, and the old Fastag had to be removed. Used the 'Help Desk' option on my ICICI Fastag account webpage to request for a replacement. Request raised on the 12th of June and received a reply on the 13th June saying that the new tag would be delivered in 7 to 8 working days. Having not received the tag by 24th June, I corresponded with them on the same page, requesting a status update. Yesterday evening I received the new Fastag via courier, and the tag was issued from a Chennai branch, which was dispatched yesterday morning. ![]() The new tag is completely different from the older version and I had to make a call to the ICICI Fastag customer care number to get a confirmation that the new tag has the RFID on the 'FASTAG' lettering. Couple of photos of the new tag are below. The 'Help Desk' page ![]() The back of the tag ![]() The front of the tag. The black spot encircled in red could be the chip. ![]() | |
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![]() | #2732 | |
BHPian ![]() Join Date: Nov 2007 Location: Bangalore
Posts: 319
Thanked: 249 Times
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Tried pasting the same tag on the new windshield but it would not work. I visited a POS terminal here in Bangalore, and they issued it on the spot against a fee of Rs 200/- . Whatever balance on the a/c was transferred to the new tag. i.e. Account remains the same. | |
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![]() | #2733 |
BHPian Join Date: Sep 2010 Location: Bangalore
Posts: 94
Thanked: 927 Times
| ![]() Yesterday I used Fastag first time. Worked perfectly at all the tolls between Bengaluru and Chennai. Fastag was an Axis Bank issued one, procured by the dealer (Advaith Hyundai, Bengaluru) for my company leased New Verna. So I was a little worried whether it would work since I hadn't submitted any KYC documents. Axis Bank has a really weird and pathetic website. Even trainee engineers can write better software than this ![]() Also do all the toll-booths now accept Fastag? Or only the marked ones? Only at one place did I see a board that said all the booths are Fastag activated. |
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![]() | #2734 | |
BHPian ![]() Join Date: Nov 2007 Location: Bangalore
Posts: 319
Thanked: 249 Times
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For the scanner to detect the tag 1. You have to drive at dead slow speed almost crawling on 1st Gear 2. The scanner detects the tag when the bonnet of your car is literally about 30 centimeters away from the boom barrier. ( most of them ) 3. At times it does not detect even if you do the above then you need to reverse and retry the crawl speed drive towards the barrier ![]() Very few have the scanner couple of feet away from the boom barrier. | |
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![]() | #2735 |
BHPian Join Date: Nov 2010 Location: Jaipur
Posts: 198
Thanked: 348 Times
| ![]() Guys I have a query regarding the use of Fastag. Can I use one fastag for multiple cars ? Is that even possible ? |
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![]() | #2736 |
BHPian ![]() Join Date: Aug 2008 Location: Bangalore
Posts: 203
Thanked: 101 Times
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![]() | #2737 |
BHPian Join Date: Nov 2010 Location: Jaipur
Posts: 198
Thanked: 348 Times
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![]() | #2738 |
BHPian ![]() Join Date: Aug 2008 Location: Bangalore
Posts: 203
Thanked: 101 Times
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![]() | #2739 |
BHPian Join Date: Aug 2011 Location: Bangalore
Posts: 346
Thanked: 296 Times
| ![]() Used my PayTM Fasttag on a round trip from Bangalore to Coimbatore between 5-8 July and was pleased to see that the Fasttag worked almost seamlessly at all toll plazas. On the onward leg, being a weekday, there was very less traffic so I probably did not save more than 5-10 mins due to the existence of Fasttag but the luxury of just driving through the toll plazas without having to stop, lower the window, exchange change and then start is worth it. All plazas had dedicated lanes and these were manned - security would let the vehicle in only when he sights the tag. On the return, similar seamless experience except at Krishnagiri where the Fasttag lane was also very slow. Moved at almost same pace as other lanes. Not sure why, perhaps an issue with the tag at an earlier vehicle as it was smooth for my car and the couple of ones ahead of us. Again, all tolls had manned lanes for Fasttag and the security was not allowing anyone without Fasttag to enter. At Attibele, however, we did have to wait for a couple of mins to get into this lane as there was usual weekend mayhem with total lane indiscipline and some traffic even before the lanes started. All in all, would have saved 10-15 mins due to the Fasttag. Can imagine this being much higher over long weekends where there's massive pile-up at the tolls All in all, satisfied and Fasttag is worth it. Hope there's wider acceptance and there is more than 1 dedicated lane in every toll plaza to further encourage users to use this and make travel faster. Last edited by aroonanand : 9th July 2018 at 10:56. Reason: added specifics |
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![]() | #2740 |
Distinguished - BHPian ![]() ![]() Join Date: Oct 2009 Location: Namma Bengaluru
Posts: 6,344
Thanked: 7,559 Times
| ![]() Recent Fastag experience: Crossed the BIAL airport toll first time (after it was re-introduced recently) and was heading towards Chikballapur (Hyderabad direction). Stuck to right most lane that does not have a toll booth. This lane eventually goes beside the airport ramp heading straight towards the next toll plaza near the BIAL trumpet junction. At the next toll plaza, stuck to right most lane as it is the dedicated Fastag lane and the tag worked just fine when we stopped near the toll booth. On the return journey (same day), again stuck to right most lane as it is the dedicated lane for Fastag. Saw a truck just pass the booth ahead without any trouble, so entered next after the security guard waved us in. The first light inside the lane remained red indicating tag wasn't detected and there is an automatic boom barrier midway in the lane which did not open. The security guard came over and asked us to back the car up to the entrance where he was stationed and then try again. After a couple of attempts, the first light turned green but boom barrier refused to open ![]() The guard now asked us to use the opening to the left of the boom barrier that would take us to the next lane. There, the attendant at the booth entered something on the computer and the display showed "Valid Tag" and we moved on. Some questions on the Devanahalli toll plazas: 1.For vehicles heading in the Hyderabad direction, should they always stick to the right most lane at the airport toll plaza ? In other words, of the multiple lanes there, just one lane is for vehicles heading towards Hyderabad ? 2.Are multiple/all lanes Fastag enabled at the airport toll plaza ? 3.Are multiple/all lanes Fastag enabled at the trumpet junction toll plaza ? Last edited by NPV : 9th July 2018 at 12:46. |
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![]() | #2741 | |
BHPian Join Date: Sep 2009 Location: Hyderabad
Posts: 961
Thanked: 368 Times
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As you pointed out there is only one single tag exit for Hyderabad bound travelers. In fact I had to reverse my car into the fast tag right most lane. They have a hand held device if the person does not come out of his cabin and waves you to go then lucky its not charged it has happened twice to me. | |
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![]() | #2742 | ||
BHPian Join Date: Aug 2009 Location: "Luck-City", TS
Posts: 748
Thanked: 398 Times
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As mentioned earlier, no comments on other toll booths at the Plaza or the other Plaza connecting the Airport. | ||
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![]() | #2743 |
Distinguished - BHPian ![]() ![]() Join Date: Nov 2007 Location: Belur/Bangalore
Posts: 6,341
Thanked: 20,482 Times
| ![]() I had put up a detailed post about the arrangement at the KIAL Plaza few weeks back with Dashcam videos: And last weekend, I drove to Ananthapur and since I knew there are signages put up right at the Signal before toll asking vehicles heading for Hyderabad to stick to the right, I did that and easily bypassed the toll meant for Airport and reached the next one meant for Hyderabad. |
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![]() | #2744 |
BHPian Join Date: Nov 2014 Location: KA03/UP80/DL7S
Posts: 235
Thanked: 205 Times
| ![]() The Hyederabad bound FastTag lane accepts both cash and the card. The cashier by default stick his hand out ask for Cash. I have seen this twice in broad daylight. The whole purpose is defeated. BTW Bangalore bound traffic on the same toll gets a barricaded stoppage before entering into the FastTag lane. |
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![]() | #2745 |
Distinguished - BHPian ![]() ![]() Join Date: Nov 2007 Location: Belur/Bangalore
Posts: 6,341
Thanked: 20,482 Times
| ![]() Yes I noticed this on the weekend too. No manning and anyone can just enter irrespective of cash or FAStag. I was referring to the booth before this meant for KIAL which has a dedicated lane as well as few hybrid lanes. |
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