![]() | #5656 | ||
BHPian ![]() Join Date: Mar 2020 Location: Hyderabad
Posts: 34
Thanked: 61 Times
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Its blocked for reserve purposes i.e, if your paytm balance is lower than toll fare, this fastag balance would be used. And later, when you recharge the wallet, the previous deduction would be covered and the fastag balance would be full again. Quote:
I once went into the tool booth without sufficient balance. ![]() | ||
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![]() | #5657 | ||
BHPian Join Date: Aug 2008 Location: World
Posts: 98
Thanked: 18 Times
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What would be the process if you know how to go about it ?? Quote:
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![]() | #5658 | |
BHPian Join Date: Apr 2013 Location: Mumbai
Posts: 99
Thanked: 128 Times
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![]() | #5659 | ||
BHPian ![]() Join Date: Mar 2020 Location: Hyderabad
Posts: 34
Thanked: 61 Times
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Simply put, if you keep enough balance in paytm wallet, the toll payment process would be seamless - no need to recharge the fastags of two cars separately, just keep enough money in paytm wallet to pay tolls in the route, irrespective of the car you're using! Quote:
As I mentioned, when I recharged the wallet on the spot, balance did get updated. I could even see the updated paytm wallet balance. Yet, scanning the tag showed insufficient balance. I got the toll recharge confirmation message quite sometime later (after about 2hours). | ||
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![]() | #5660 | |
BHPian Join Date: Apr 2013 Location: Mumbai
Posts: 99
Thanked: 128 Times
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So - 1. You pay double the toll even though you have recharged and are technically not having low balance 2. There is no point in recharging once the toll plaza is in sight and you suddenly remember that you have low balance. As there is a time period involved from the time you recharge and toll plaza getting the update. Might as well get in the cash lane (if one exists) or pay double and move on in life Sounds more like Dumbtag. I hope they'll take up and resolve this issue when they upgrade to GPS tracking ![]() | |
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![]() | #5661 |
BHPian Join Date: Jul 2014 Location: Madras
Posts: 235
Thanked: 145 Times
| ![]() Hello Everyone, I have a strange issue with my Fastag. I have been an early adopter of ICICI BANK Fastag and pretty much didnt have any issues until lately. I shifted from Bangalore to Chennai in Oct2019 and even re-registered my car to TN-14 plate in March2020, ya just a week before full lockdown. I got the new RC Book and also updated the registration details in my Fastag account using the RC Book. My personal Fastag login page shows my new TN regn plates. However what i have observed is that when i use my Fastag, some toll plazas show my TN Regn plate in the display and some show KA plate. Most of the times there are no issues. But sometimes when it shows KA plate the toll booth attendant ask me the reason for discrepancy of regn plate attached in car vs the data shown in his display. I explain that its because of re-registered vehicle. Sometimes they dont make any issue and allow me the pass through, but on few occassions I do end up in an argument and login into my ICICI BANK Fastag login account and show him the updated details. Now i dont know the pattern where the tag is read as KA, but couple of times it has happened in L&T maintained sections. Any reason why some toll booth still display my Old KA regn plate and how do i address the same? I couldnt find much information in Fastag login page. Any help from fellow users is appreciated. Thanks |
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![]() | #5662 | |
Senior - BHPian Join Date: Dec 2008 Location: Bangalore
Posts: 2,963
Thanked: 3,500 Times
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And did it happen more than once at the same toll booth? | |
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![]() | #5663 | |
BHPian Join Date: Jul 2014 Location: Madras
Posts: 235
Thanked: 145 Times
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Second Question: Yes at the same Pallikonda Toll plaza it has happened multiple times. Another example is Electronic City toll booth towards Chennai from Bangalore. It showed KA plate but no one stopped me. I remember seeing TN plate when i crossed Attibele toll booth. I have been using this same car with KA and TN plate on this same route for past 6 years. | |
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![]() | #5664 | |
Senior - BHPian ![]() | ![]() Quote:
I am impressed by the fact that the toll attendants are actually checking the number on the tag and the vehicle ![]() Last edited by fiat_tarun : 15th April 2021 at 16:42. | |
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![]() | #5665 | |
Senior - BHPian Join Date: Dec 2008 Location: Bangalore
Posts: 2,963
Thanked: 3,500 Times
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Each time a vehicle's tag is read, the toll booth system is supposed to query this database and connect a tag ID to a vehicle registration. So my hypothesis is that the software used at the toll booth end caches this information (after all, tag ID-vehicle registration mapping is not something they expect to change very frequently). At the offending toll booths this cache is not managed properly - cache eviction / refresh is not implemented correctly. Therefore when you cross these toll booths, your specific mapping is fetched from the cache which still contains stale information from the days you were using the KA number. Instead of evicting that info from the cache after a period and re-fetching it from NPCI. | |
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![]() | #5666 |
BHPian ![]() Join Date: Nov 2011 Location: Hyderabad
Posts: 118
Thanked: 90 Times
| ![]() Need help on the following: a) I sold my (only) car to a friend, it has a ICICI Fastag on my name. Can I just transfer the tag number to the new owner's account and can he retain the tag as is on the car windshield or should he get a new tag afresh? b) I am buying a used vehicle registered on comapny name and will be registered in my name shortly, this company has a ICICI Fastag account with 3 or 4 vehicles tagged to this account. What is the best way to tag the vehicle in my name in Fastag account and continue with existing tag on the vehicle if possible? |
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![]() | #5667 | |
BHPian Join Date: Jul 2014 Location: Madras
Posts: 235
Thanked: 145 Times
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![]() | #5668 |
BHPian ![]() Join Date: Aug 2010 Location: Bangalore
Posts: 568
Thanked: 856 Times
| ![]() Quick question on new cars getting fastag. Can a consuner chose the fasttag provider at the time of procuring the new car or you are locked with what you get? I might be changing my car soon and have a paytm fastag which I am very satisfied with. I would want to have a Paytm one again for my new car. Do I have options? |
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![]() | #5669 | |
BHPian Join Date: Feb 2021 Location: Chennai
Posts: 64
Thanked: 230 Times
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![]() | #5670 |
BHPian ![]() | ![]() Dear BHPians Facing an issue with our SBI Fastag. We are ppl who rarely use the highways even in normal times, let alone during a pandemic. However, I need to go out of town tomorrow (from Chennai till Erode) for some personal stuff. I am unable to recharge our SBI Fastag as it says 'Limited KYC account'. The customer service agent says it will take 7 working days to verify the KYC details and told me to pay cash instead for my trip. Are toll plazas in TN still taking cash in April 2021? All news articles say February 15th was the last day for cash...Please advice. |
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