![]() | #1426 |
Senior - BHPian ![]() Join Date: Apr 2010 Location: Bangalore
Posts: 1,335
Thanked: 2,600 Times
| ![]() I am still waiting for PayTM to delivery my two tags, meanwhile i got a call from their cust service ( a Bangalore number) asking if the tags were delivered. Quick question : Both my cars already have an RFID sticker. Are they of no use at all ? |
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![]() | #1427 | |
Senior - BHPian ![]() Join Date: Jan 2016 Location: Bengaluru
Posts: 1,041
Thanked: 2,371 Times
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Edit: Question - Did anyone successfully use paytm FASTag in any toll gate? Any more documentation left after receiving the FASTag from paytm? Last edited by airbus : 9th September 2017 at 22:28. | |
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![]() | #1428 |
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![]() | #1429 |
BHPian ![]() Join Date: Sep 2013 Location: Canada / B'lore
Posts: 676
Thanked: 1,975 Times
| ![]() The Bankapur toll plaza on NH4 Bangalore-Bombay highway - Fastag has not been working for the last six months according to the staff there. I had to pay cash. The Fastag lanes are closed off, there are no sensors, and no Fastag signage anywhere. When I asked the staff what the issue was, they said that NHAI themselves removed Fastag from there; that there was some problems with the Fastag infrastructure there and that it has not been repaired yet and that they had no idea as to when (and if) it would be reinstalled. Is there anywhere (other than ICICI from whom I got the tag) where I can complain about the lack of Fastag there? Cheers |
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![]() | #1430 |
BHPian ![]() Join Date: Sep 2010 Location: Chennai
Posts: 153
Thanked: 406 Times
| ![]() Folks, Now with a plethora of service providers for the Fastag (ICICI, HDFC, Axis, Equitas), can you guys please share the cons of your service provider. It would help the guys going in for their Fastag. I would personally like to go for the ICICI tag because I've been banking with them for the longest time. But with Paytm on board, it looks like they would handle this tag monitoring, recharge better. From the forum conversations, it looks like Paytm has a huge backlog on deliveries. Equitas offers a complete digital KYC - no need to visit anyone nor anyone is going to visit you. Its all over email and post. All of them seem to mention about a transaction fee for every recharge. This seems to be absurd because the transaction fee is not just for debit and credit cards, but also for netbanking. Wouldn't an NEFT or IMPS transfer to tag account help remove this transaction fee? Please share your thoughts. |
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![]() | #1431 |
BHPian ![]() Join Date: Mar 2014 Location: Mumbai
Posts: 38
Thanked: 153 Times
| ![]() HDFC Pros
PayTM Pros
My two cents on this, since FASTag is an on-the-road thing, opt for something that is mobile friendly. Of-course you can sufficiently recharge before heading out, but it's just easier to get things done on a mobile device, in case you hit the road urgently or forgot to recharge before hand sometimes. Last edited by beingyukeit : 10th September 2017 at 13:32. Reason: Bulleted the list |
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![]() | #1432 | |
Senior - BHPian ![]() Join Date: Aug 2009 Location: Solapur (MH-13)
Posts: 1,671
Thanked: 525 Times
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etc.nodal@ihmcl.com You could expect reply from them within 2-3 days. | |
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![]() | #1433 |
Distinguished - BHPian ![]() ![]() | ![]() As posted on HVK Forum: Looks like there are some issues with Fastag's issued by ICICI for LMV's. The vehicles are being charged the rate of bus / truck or multi-axle ( not sure which category). Especially reported on Nelamangala - Hassan section. Is anyone seeing this problem ? |
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![]() | #1434 | |
BHPian Join Date: Sep 2010 Location: Bangalore
Posts: 38
Thanked: 29 Times
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![]() I called the Fast Tag Helpline and registered a complaint and was told that the extra amount would be credited back to my Tag account in a couple of days. Also, it did not read my tag in a couple of toll booths and the guy had to scan it with a handheld reader. | |
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![]() | #1435 |
BHPian Join Date: Jan 2008 Location: Bangalore
Posts: 517
Thanked: 259 Times
| ![]() Paytm Fastag Online Purchase - CONCLUSION (All information from personal experience till successful RFID toll payment) Hi all, let me put an end to all confusions for Paytm Fastag hereby defining the processes once again :- 1) Buy Paytm Fastag for 500rs including 150rs wallet credit - Link 2) In 24-48 hrs you will receive an sms with a link to upload your RC copy and enter basic owner information and address. 3) 4-5 days from purchase you will receive the Tag by courier. 4) Day 5 to 8, You will have the Fastag Tab enabled under Paytm App > Passbook > Fastag. Now click on "Manage Fastags" and the Tag may be in the status "Issued". Do not travel with this status. It is normal to encounter loading error while checking Fastag status once in a while. 5) Anytime from Day 6, the Tag status will change from "Issued" to "Active" and we are good to go! I have tested this successfully by going through a Toll booth (Bangalore Electronic City Elevated Tollway) Note: We do not need to worry or do anything apart from the above 5 steps other than of course sticking the RFID on our windscreen (DIY). DO's a) For your vehicle ensure that you have received the right class of Tag. For example, Class 4 for Car/Jeep etc. b) Feel free to stick the RFID on the windscreen as per the instructions. DONT's or Obsolete Steps i) Do NOT call Paytm Fastag toll free customer care. Bunch of IDIOTS! They don't know anything about online process of Tag purchase and will fight onto death that our Fastag won't be active unless 'their' person comes home and verifies and collect docs, which of course is wrong information. It is activated as per steps 1 to 5 mentioned above and no other processes involved. ii) Do NOT travel with status "Issued". Wait till it becomes "Active", automatically. iii) In case you call customer care, they will insist on physical verification and document collection and raise a ticket. This step is not needed. Without that the tag will be active. How Paytm Fastag Wallet Works a) 150rs gets locked into the Fastag wallet on purchase. Fastag wallet is separate from Paytm main wallet. b) When you pass through a Toll booth, automatically it deducts the toll fee from your Fastag wallet. Immediately though the same amount is debited to your Paytm main wallet and thereby the Fastag wallet again becomes 150rs. c) I assume that if your Paytm main wallet balance is zero, you may not be able to pass through a 2nd toll. This assumption is based on the fact that for Paytm Fastag to work, Fastag Wallet should have 150rs balance. However advisable to have balance in Paytm wallet always. Last edited by sam_sant2005 : 10th September 2017 at 18:45. |
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![]() | #1436 | |
BHPian ![]() Join Date: Oct 2013 Location: KA21
Posts: 477
Thanked: 1,347 Times
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![]() I have registered 3 complaints with ICICI and also sent a mail to etc.nodal@ihmcl.com. Keeping my fingers crossed. | |
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![]() | #1437 | |
BHPian Join Date: Dec 2013 Location: Bangalore
Posts: 205
Thanked: 212 Times
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![]() | #1438 |
BHPian ![]() Join Date: Sep 2013 Location: Canada / B'lore
Posts: 676
Thanked: 1,975 Times
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![]() | #1439 | |
BHPian Join Date: Jun 2010 Location: Bangalore
Posts: 53
Thanked: 19 Times
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I have raised complaints with ICICI for both of these. | |
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![]() | #1440 | |
BHPian ![]() Join Date: Jun 2017 Location: Bangalore
Posts: 72
Thanked: 35 Times
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