FASTag: All you need to know about procuring & using it!

[APV]

I initially attempted online registration through ICICI, however it was cumbersome. More importantly it did not list my vehicle name(XUV) in the drop down, though it had a very big list of Mahindra Products, XUV was missing.

So I left that approach mid way & sent an SMS to a help desk number mentioned in their website, got an automated reply that their executive will reach out sooner but they never did .

I created my account through Equitas portal.

Comparing all this Equitas experience was very smooth. Hope it continues.

[govigov]

Update:

Order was placed on Sept 11th
Documents uploaded on Sept 12th

I now have a fastag wallet with 150rs in it, and I can see my car registration number in the 'manage fasttag' option. The fasttag status is "issued"

The order is still in processing, so I am guessing it is not shipped out yet.

[Dry Ice]

Originally Posted by meetbadri

I have received my fastag from Equitas Bank yesterday.

Originally Posted by APV

I registered for Fastag in Equitas site on 8th Sep, tag# was allocated the next day, received the tag yesterday(12th Sep) through Bluedart.

Originally Posted by rahulb22

Had a pleasant experience with Equitas Fastag.

I also got one from Equitas, received in 2 days flat. In the interim got message about activation of the wallet, creation of account, user-id etc. Now my question is, how do I know if its ready for use? The status on their portal seems to indicate "active".

[Sankar]

Asked the toll booth near naguneri if they have fastag working ans he replied No. I assumed that much because fastag lane was a parking lane for bikes.

[karthik_tp]

This is my first post on Team-BHP.

I had placed an order for Fastag through HDFC Bank. Got a call from them after 4-5 days explaining about the details(relevant documents) for processing the application. Also, I made an online transfer for the amount of Rs.300/-.

Later, I have sent the scanned copies of all documents via email, and they have sent the Fastag to my address. The status of the tag is now “Activated” with an available balance of Rs.100/-.

I am yet to check whether the tag is working or not, only on my forthcoming trip to my native during “Pooja” holidays. Will keep you updated. Overall, satisfied with the process of obtaining Fastag from HDFC Bank.

[Dry Ice]

Originally Posted by Dry Ice

I also got one from Equitas, received in 2 days flat. In the interim got message about activation of the wallet, creation of account, user-id etc. Now my question is, how do I know if its ready for use? The status on their portal seems to indicate "active".

Appears to be working. Car is on a trip to UP via NH2 and seems to have passed through the tolls fine. But I am not getting any sms about deductions. Checked the online portal and there too, no transactions except the initial 2 recharges.

[MeetSC]

Originally Posted by karthik_tp

This is my first post on Team-BHP.

I had placed an order for Fastag through HDFC Bank. Got a call from them after 4-5 days explaining about the details(relevant documents) for processing the application. Also, I made an online transfer for the amount of Rs.300/-.

How is it ₹300?! Does HDFC tag have no deposit?

[reignofchaos]

Got my Equitas fast tag in 48 hours.

[karthik_tp]

Originally Posted by MeetSC

How is it ₹300?! Does HDFC tag have no deposit?

It includes the security deposit amount of Rs.200/-. And the remaining amount of Rs.100/- is the current available balance.

[MeetSC]

Originally Posted by karthik_tp

It includes the security deposit amount of Rs.200/-. And the remaining amount of Rs.100/- is the current available balance.

Does that mean HDFC is not charging you the Tag Joining Fee?!

[karthik_tp]

Originally Posted by MeetSC

Does that mean HDFC is not charging you the Tag Joining Fee?!

Yes, there is no separate joining fee. I just paid Rs.300/- and the tag got activated with an available balance of Rs.100/-.

[Sankar]

Originally Posted by Sankar

I received fastag document upload link from paytm yesterday. I took a picture of the RC document and uploaded it this morning from my phone.

Uploaded the docs on 13th Sep and the status is still showing as Order received. Its not shipped yet. Estimated delivery date is showing as 26th Sep.

[vagabond128]

Originally Posted by Sankar

Uploaded the docs on 13th Sep and the status is still showing as Order received. Its not shipped yet. Estimated delivery date is showing as 26th Sep.

Paytm takes some time to deliver. I had ordered Fastag on 5th. I got delivery today (16th).

My Paytm app Fastag wallet is giving some error now.

I called their call centre. Agent was not well trained. It was a pain to explain him. I tried for some time. However, gave up after around 15 min. I would wait for a day. If it is not resolved till then, I would try my luck again with their call centre.

Earlier also, I had called their call centre after uploading my RC book copy. I got some weird and irrelevant response from the agent. I decided to simply wait till the expected delivery date shown in the app.

I hope I have not made a mistake by going with Paytm.

[_chikku]

Even I ordered through Paytm, on 9 Sept. Order details says arrival by 23 September. But I get the error while trying to access manage tags.

[vagabond128]

Originally Posted by _chikku

I get the error while trying to access manage tags.

I get the same error.

Are other Paytm Fastag users also facing the same problem?