My Polo GT TSI has completed 7 years as on date and my Polo GTI has completed a little more than 2 years as on date. I just wanted to put out my experience with the two 7 speed DQ200 DSG equipped cars over the years.
Polo GT TSI : The GT TSI was fine during the first two years. The shift smoothness, shift logic etc... everything was perfect. It would shift up from D1 to D2 very quickly and would stay in D2 in crawling traffic. The upshifts were well programmed. I would never be bothered about the fact that the car is upshifting or downshifting too early.
At the end of two years around 15,000 kms or so. The gear box started making metallic 'clunking' sounds while downshifting from D3 to D2 and the downshifts also at times started becoming a bit violent due to the sudden engine braking induced by the lower gears. I reported this during service and they promptly did a software update.
Ever since the software update, the metallic clunks have disappeared to not return till this day. But I feel the software update also ruined the programming and shift logic which was perfect when the car was new. The update has made the car too docile. The GB upshifts too early for my liking and I always feel like the car is in one gear too high. Secondly it seems to downshift to D1 too often. I think this was done to prevent clutch slippage in D2 to preserve the gear box. Unfortunately D1 is too short a gear and when the gear box shifts to D1 you get a lot of unnecessary engine braking which kind of slows you down. Almost for every little speed breaker it goes to D1. The tendency of shifting to D1 is more if you are one who likes to use engine braking in second. Only if you are touching the brakes, it holds D2. I don't know what weird logic this is

.
Due to this over eagerness to downshift to D1, I find that the gear box is more confused. It wasn't the case before the update. I see it struggles to decide between the two lowest gears esp when the roads are bad and there is an incline. I tend to put the GB out of its misery by pushing the stick left into manual mode so that it stays in D1 till the confusing terrain or stretch is over.
Once on the move, with the gear box in higher gears there is no problem at all. The quick upshifts are a joy as usual and the upshifts and down shifts from D3 and upwards are super smooth and barely noticeable. Sports mode is fun and very usable.
In short, the car is not that satisfying to drive in places where the roads are bad and there are a lot of speed breakers. The down shifts to D1 are getting on my nerves now. On smooth open roads it is still a joy.
Polo GTI : Although on paper it has the same DQ200 7 speed gear box, I am sure there are mechanical upgrades. For one this is a CBU made in the EU. There is a lot of talk of VW dumping old DQ200 boxes in third world countries like India while important markets get newer updated boxes.
Sure, the GTI is a more sport oriented model and the gear box has been tuned for performance, which is evident in the faster shift times and responses. But it also is very smooth in traffic and never gets confused about which gear to select. There is none of that D1 downshift nonsense in slow speeds and bad roads. Also being paired with a bigger engine helps. You have more torque to access which is available over a wider range.
Downshifts and upshifts via the paddles are absolutely instantaneous.
I am so scared of the so called 'software upadate' that I make it a point at every service to inform the service advisor that I don't want any software update done.
Good news is that the gear box in both cars is going strong and there is no break down as such. But I am disappointed that the one in the GT TSI got messed up after the software update which was done with , preservation of the gear box, as its main priority and not to extract optimum performance from the car and engine which is what the car originally came with.