Verna Trouble!

suman · 20th June 2007, 17:53

Sam, nothing is worse than the stuff that cannot be diagnosed - more so when you heard the noise loud & clear. Nows the time to make the pitch about a new car...just my two paise

Zappo · 20th June 2007, 18:05

Yeh gadbad hai bhaai. Axle joints slipping off, Gearbox going kaput, engine seizures... and in all these cases there is one common connection. These were all new vehicles going by the lifetime of a car. And of course, they were all Hyundais; Vernas, Santros, Terracan.

Uhuh... Something has gone amiss since Subbu left. The legacy is slowly wearing thin. I hope Hyundai does not squander away all the image that they built up over the years.

This is one thing that never happened to the Tinbox Marutis in all these years. Even the lowly Tatas for whom it is said that you drive out of the showroom and parts start falling apart actually never had it this bad!

dadu · 21st June 2007, 11:11

Record the sound on your phone, if you get it again, that might give them a hint or something to check.

benbsb29 · 21st June 2007, 11:22

At that moment of anguish and grief, i dont think thats what he would be in a position to do. Sam, its bad that something like this is happening again.

As Zappo said, looks like some major quality issues with HMIL these days.
They do seem to be responding quite well, though.

gigy · 21st June 2007, 11:47

sam bhai i think you take them for a rip on road , i am sure the problems will surface in front of them. i recommended verna d to my friend after seeing your car. if he see all this report i will first get a kick in my ****
send email to the both to India base and their mother base. add this teambhp linky to the email. let them know that there are lot of people waiting for their response. they cant behave like this particularly when maruti is improving on quality and honda is delivering quality

anonymous · 21st June 2007, 13:34

Quote:

Originally Posted by Sam Kapasi

More confusion. The guys from Hyundai came here and now the loud sound is gone.

They've gone under the car and they're saying everything is OK. They've even tested the car.

It must be an intermittent problem!! The sound was loud and clear this morning.

I've insisted they take the car, hoist and check it. I'm not satisfied at all.

Ask them to give you in written that car is ok to drive and there is no defect in it. This way, you can go and chew their b#ll#cks off if there it produces an error.

yogi1771 · 21st June 2007, 20:36

hi sam do as gigy suggested,but let them take it for a rip on road but you follow them in your lancer to be on the safe side

Sam Kapasi · 21st June 2007, 20:44

Right, they've returned the car.
Mr. Kumar says they took all wheels off, took the axel off, they found nothing wrong. In effect, nothing is wrong with the car. Basically I'm cuckoo.

Anyways, I'm taking a written confirmation that the car is OK. If this happens again, I don't know what to do anymore.

Meanwhile, as the car was there, they asked me if they should finish the second service. They have done so. Replaced oil and oil filter. I asked them to put their servo whatever.
I originally wanted to put Mobil Delvac, but god knows how long this car will run, so servo is fine.

amitoj · 22nd June 2007, 11:00

All the best Sam. Dont know what else to say!!

I wonder if fighting to get a replacement will be worth it... i dont think you will be able to drive another verna with the same peace of mind as your lancer. How does one get compensated for that??

Get your money back (or sell the car, keeping your conscience in a box) and cut your losses while you can.... unless you have the time and inclination and will to fight it out tooth n nail....

hellstar · 17th August 2007, 11:16

bringing this thread back to life again !

My Fifth gear issues have been resolved , all damaged parts were replaced free of cost with a few days of posting my issues on this thread but now , again things have started going bad.

Ever since the gear box was dismantled and put back the NVH levels in the cabin has gone up , and in the past week it became pretty bad so i took it to the A.S. S again and they are telling me that they suspect damage to the TURBO. But there is absolutely no drop in power / pick up in any RPM bands , i am seriously starting to regret my decision to buy a Verna.

maybe the in house TURBO Experts could comment ?

Between I vaguely remember either tadukuttan/Physco did point out that my engine was making weird nosies while on the drive to the Kolar, 24X7 CCD

vkochar · 17th August 2007, 11:24

Been following this thread very closely for a long time as I am a big Hyundai Fan & very keen on buyng a Verna CRDi ( my first Diesel ever ), I have had 6 hyundai's in the past ( 2 still owned ). Never ever have I had a problem with the cars.

BUT after reading SAMS problem I have doubts on the reliability of Diesels. Are these instances a one-off ??

My friend bought a white verna crdi the first week of its launch. He has been driving it now for more than 20k. He swears by the car. Mileage combined ( with 100% ac ) has been 18kpl !!! He says he does not even feel its diesel. I have driven it close to 500 kms ( delhi & back ), I felt the car was brilliant.

What should I do ? Go for Verna ( and be loyal ) or go for Fiesta ( I hate Ford BTW )

benbsb29 · 17th August 2007, 11:30

Hellstar, while they did replace everything free of cost, the fact that its reappearing doesnt speak too well. Something isnt really right with the quality checks there at Hyundai.

hellstar · 17th August 2007, 16:21

Sam how are things holding up on your verna ?

hellstar · 17th August 2007, 16:24

vkochar - i would still go with Verna SX , as the AFAIK issue on my verna are unique and havent heard about these else where, so its safe for you to take verna , the power and mileage this baby returns is kindda addictive , and belive me you will not regret it .

And even after so many issue in my case i find that the service back up has been nothing short of commendable !

vkochar · 18th August 2007, 08:45

thanks hellstar for the info !!!

20th June 2007, 17:53	#196
suman Senior - BHPian Join Date: Sep 2005 Location: Kolkata Posts: 4,589 Thanked: 279 Times View My Garage	Sam, nothing is worse than the stuff that cannot be diagnosed - more so when you heard the noise loud & clear. Nows the time to make the pitch about a new car...just my two paise
	() Thanks

20th June 2007, 18:05	#197
Zappo Team-BHP Support Join Date: Oct 2005 Location: Hyderabad Posts: 5,922 Thanked: 2,699 Times	Yeh gadbad hai bhaai. Axle joints slipping off, Gearbox going kaput, engine seizures... and in all these cases there is one common connection. These were all new vehicles going by the lifetime of a car. And of course, they were all Hyundais; Vernas, Santros, Terracan. Uhuh... Something has gone amiss since Subbu left. The legacy is slowly wearing thin. I hope Hyundai does not squander away all the image that they built up over the years. This is one thing that never happened to the Tinbox Marutis in all these years. Even the lowly Tatas for whom it is said that you drive out of the showroom and parts start falling apart actually never had it this bad! Last edited by Zappo : 20th June 2007 at 18:06.
	() Thanks

21st June 2007, 11:11	#198
dadu Senior - BHPian Join Date: May 2007 Location: Bangalore Posts: 3,803 Thanked: 462 Times View My Garage	Record the sound on your phone, if you get it again, that might give them a hint or something to check.
	() Thanks

21st June 2007, 11:22	#199
benbsb29 Team-BHP Support Join Date: Nov 2006 Location: Brisbane Posts: 9,969 Thanked: 13,234 Times View My Garage	At that moment of anguish and grief, i dont think thats what he would be in a position to do. Sam, its bad that something like this is happening again. As Zappo said, looks like some major quality issues with HMIL these days. They do seem to be responding quite well, though.
	() Thanks

21st June 2007, 11:47	#200
gigy Senior - BHPian Join Date: Jul 2006 Location: mumbai Posts: 1,321 Thanked: 47 Times	sam bhai i think you take them for a rip on road , i am sure the problems will surface in front of them. i recommended verna d to my friend after seeing your car. if he see all this report i will first get a kick in my **** send email to the both to India base and their mother base. add this teambhp linky to the email. let them know that there are lot of people waiting for their response. they cant behave like this particularly when maruti is improving on quality and honda is delivering quality Last edited by gigy : 21st June 2007 at 11:59.
	() Thanks

21st June 2007, 20:36	#202
yogi1771 BHPian Join Date: Feb 2006 Location: mumbai Posts: 697 Thanked: 15 Times	hi sam do as gigy suggested,but let them take it for a rip on road but you follow them in your lancer to be on the safe side
	() Thanks

21st June 2007, 20:44	#203
Sam Kapasi Distinguished - BHPian Join Date: Jul 2005 Location: Mumbai (but wat Posts: 6,997 Thanked: 2,378 Times View My Garage	Right, they've returned the car. Mr. Kumar says they took all wheels off, took the axel off, they found nothing wrong. In effect, nothing is wrong with the car. Basically I'm cuckoo. Anyways, I'm taking a written confirmation that the car is OK. If this happens again, I don't know what to do anymore. Meanwhile, as the car was there, they asked me if they should finish the second service. They have done so. Replaced oil and oil filter. I asked them to put their servo whatever. I originally wanted to put Mobil Delvac, but god knows how long this car will run, so servo is fine.
	() Thanks

22nd June 2007, 11:00	#204
amitoj Senior - BHPian Join Date: Nov 2004 Location: Windham, NH USA Posts: 3,348 Thanked: 3,106 Times View My Garage	All the best Sam. Dont know what else to say!! I wonder if fighting to get a replacement will be worth it... i dont think you will be able to drive another verna with the same peace of mind as your lancer. How does one get compensated for that?? Get your money back (or sell the car, keeping your conscience in a box) and cut your losses while you can.... unless you have the time and inclination and will to fight it out tooth n nail....
	() Thanks

17th August 2007, 11:16	#205
hellstar Senior - BHPian Join Date: Dec 2006 Location: Bangalore Posts: 1,072 Thanked: 44 Times	bringing this thread back to life again ! My Fifth gear issues have been resolved , all damaged parts were replaced free of cost with a few days of posting my issues on this thread but now , again things have started going bad. Ever since the gear box was dismantled and put back the NVH levels in the cabin has gone up , and in the past week it became pretty bad so i took it to the A.S. S again and they are telling me that they suspect damage to the TURBO. But there is absolutely no drop in power / pick up in any RPM bands , i am seriously starting to regret my decision to buy a Verna. maybe the in house TURBO Experts could comment ? Between I vaguely remember either tadukuttan/Physco did point out that my engine was making weird nosies while on the drive to the Kolar, 24X7 CCD Last edited by hellstar : 17th August 2007 at 11:18.
	() Thanks

17th August 2007, 11:24	#206
vkochar Senior - BHPian Join Date: Aug 2006 Location: Delhi / Agra / London Posts: 2,146 Thanked: 819 Times View My Garage	Been following this thread very closely for a long time as I am a big Hyundai Fan & very keen on buyng a Verna CRDi ( my first Diesel ever ), I have had 6 hyundai's in the past ( 2 still owned ). Never ever have I had a problem with the cars. BUT after reading SAMS problem I have doubts on the reliability of Diesels. Are these instances a one-off ?? My friend bought a white verna crdi the first week of its launch. He has been driving it now for more than 20k. He swears by the car. Mileage combined ( with 100% ac ) has been 18kpl !!! He says he does not even feel its diesel. I have driven it close to 500 kms ( delhi & back ), I felt the car was brilliant. What should I do ? Go for Verna ( and be loyal ) or go for Fiesta ( I hate Ford BTW )
	() Thanks

17th August 2007, 11:30	#207
benbsb29 Team-BHP Support Join Date: Nov 2006 Location: Brisbane Posts: 9,969 Thanked: 13,234 Times View My Garage	Hellstar, while they did replace everything free of cost, the fact that its reappearing doesnt speak too well. Something isnt really right with the quality checks there at Hyundai.
	() Thanks

17th August 2007, 16:21	#208
hellstar Senior - BHPian Join Date: Dec 2006 Location: Bangalore Posts: 1,072 Thanked: 44 Times	Sam how are things holding up on your verna ?
	() Thanks

17th August 2007, 16:24	#209
hellstar Senior - BHPian Join Date: Dec 2006 Location: Bangalore Posts: 1,072 Thanked: 44 Times	vkochar - i would still go with Verna SX , as the AFAIK issue on my verna are unique and havent heard about these else where, so its safe for you to take verna , the power and mileage this baby returns is kindda addictive , and belive me you will not regret it . And even after so many issue in my case i find that the service back up has been nothing short of commendable !
	() Thanks

18th August 2007, 08:45	#210
vkochar Senior - BHPian Join Date: Aug 2006 Location: Delhi / Agra / London Posts: 2,146 Thanked: 819 Times View My Garage	thanks hellstar for the info !!!
	() Thanks