Using BluSmart cabs for 2 years: Why I'm satisfied with their services

They have a charging yard some 2 kms or so from my home, so them reaching on time is not a worry too.

BHPian mpksuhas recently shared this with other enthusiasts:

I been regularly using BluSmart since past 2 years or so, initially their area of operation was limited. However, I guess now that is resolved to a large extent.

For drop to airport - Best option for me, they have a charging yard some 2 kms or so from my home, so them reaching on time is not a worry too. Costs around Rs 1200 for airport. For the same distance, Uber charges around Rs 1000 and airport cabs charge around Rs 1500

For drive around city - Difficult to get cabs due to slot system and not spot booking. However, for pre planned trips, I do book through them since don't have to worry on cancellations or wasting time just before the drive wondering when I am about to get cabs.

For airport to city - For domestic flights, able to book based on the time the flight actually starts from origin city. I keep slot timing as some 30 mins past the landing time of the flight (based on the time flight boarding got over at origin, since that will give a fairly correct estimate) For international, have tried few times without luck. The earliest slots were available only couple of hours past the time I was checking.

Overall, my experience has been good with them. Cleanliness has been majorly okay, interiors will be having dust and dirt, but vehicle overall has been clean always apart from one instance when I noticed the door panel had what looked like last nights vomit stains.

Vehicle conditions and driver behavior also is miles ahead of average Uber / Ola experiences.

However, recently few complaints were mentioned in my apartment group. One of a pre booked car which turned up late - some 20 mins late for an airport drop, causing some anxiety. Another was of a car which mid way through the trip mentioned that the battery got discharged and had to end the drive. Apart from these, haven't heard any negative reviews about them.

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