[bhargav_dave]

Hi all. I was about to take the delivery of my Windsor tomorrow. All the payment has been done. The dealership guy calls me today and says my car has been given to someone else and they now don’t have a car for me. This is absolutely criminal.

Any idea what can be done? I’m now on my way to the showroom.

FYI this is Concept MG in Ahmedabad.

Thanks.

[DriveDynasty]

Originally Posted by bhargav_dave

Hi all. I was about to take the delivery of my Windsor tomorrow. All the payment has been done. The dealership guy calls me today and says my car has been given to someone else and they now don’t have a car for me. This is absolutely criminal.

Any idea what can be done? I’m now on my way to the showroom.

FYI this is Concept MG in Ahmedabad.

Thanks.

Happened to me as well, just the reason provided was different. They said my car met with an accident while in transit (coming from stockyard to showroom) and said they ordered another car for me as providing accidental car was not an option for them . I had to wait 2 more weeks because of this. I knew internally it was result of not taking exhorbitant insurance from them, even though I took accessories worth of Rs.50k from showroom.

People must be putting immense pressure on dealerships as this is the last week of december and prices are going to be increased by 3% from 1st Jan and also free charging offer is going to end.

[DIY410]

Originally Posted by shubhank008

Does anyone know for a fact if Windsor doesn't support V2L (vehicle2load) ?
I earlier thought Wuling Cloud/Baojun Yunduo also didn't support it, but just saw multiple videos on Youtube with people using V2L with them.
And there are adapters for V2L available in some asian countries.

MG hasn't specifically denied V2L either, so does anyone know more on this ?

The ZS EV has the hardware for V2L but is disabled in India. The part change required to enable this is a EVCC with a different firmware. Both parts with V2L and without V2L cost the same but have different part numbers, probably due to different firmware (much like a ECU has different firmware for different engines or even vehicles with same engine).

The actual device that does the V2L is the On board charger. For the ZS EV, the On board charger part number is the same for countries with V2L and without V2L.

But the EVCC located behind the ZS EV headlight assembly communicates via CAN BUS and is powered by 12V DC is the one that needs a physical part change.

Due to the way the industry cartel operate in partnership with Bosch, the part is VIN coded to the VSC. So even if you procure the part with a V2L firmware, it will have to updated to VSC VIN number and to the SAIC cloud network the dealers connect to. Yes this can be done.

This thing of locking part number to specific VIN number applies to all modern cars, this is done to discourage people from using parts from crashed vehicles or second hand. So that you are forced to buy a new one, thanks to manufacturers like Bosch which make those components.

[shubhank008]

Originally Posted by DIY410

The ZS EV has the hardware for V2L but is disabled in India. The part change required to enable this is a EVCC with a different firmware. Both parts with V2L and without V2L cost the same but have different part numbers, probably due to different firmware (much like a ECU has different firmware for different engines or even vehicles with same engine).

The actual device that does the V2L is the On board charger. For the ZS EV, the On board charger part number is the same for countries with V2L and without V2L.

But the EVCC located behind the ZS EV headlight assembly communicates via CAN BUS and is powered by 12V DC is the one that needs a physical part change.

Due to the way the industry cartel operate in partnership with Bosch, the part is VIN coded to the VSC. So even if you procure the part with a V2L firmware, it will have to updated to VSC VIN number and to the SAIC cloud network the dealers connect to. Yes this can be done.

This thing of locking part number to specific VIN number applies to all modern cars, this is done to discourage people from using parts from crashed vehicles or second hand. So that you are forced to buy a new one, thanks to manufacturers like Bosch which make those components.

Damn, thanks for the detailed technical explanation, so my fear is true that even if I procure the V2L adapter, it wouldn't work as they probably have a hardware or software lock, in this case seems both.

Really weird to not offer V2L when it works in Wuling/Bunjao cars out of the box, I guess there is some other factor at play for doing so specially by MG/SIAC

[CarCanvas]

Originally Posted by bhargav_dave

Hi all. I was about to take the delivery of my Windsor tomorrow. All the payment has been done. The dealership guy calls me today and says my car has been given to someone else and they now don’t have a car for me. This is absolutely criminal.

Any idea what can be done? I’m now on my way to the showroom.

FYI this is Concept MG in Ahmedabad.

Thanks.

I have taken my Windsor from Concept MG Ahmedabad only and also got my brother one. I have a good Sales Advisor who may help us with finding out what happened. DM me your contact. I'll try and see what can be done.

[DIY410]

Originally Posted by shubhank008

Damn, thanks for the detailed technical explanation, so my fear is true that even if I procure the V2L adapter, it wouldn't work as they probably have a hardware or software lock, in this case seems both.

Really weird to not offer V2L when it works in Wuling/Bunjao cars out of the box, I guess there is some other factor at play for doing so specially by MG/SIAC

The only logical reason I can think of them not wanting to give V2L is due to warranty claims of the 3 in 1 unit that includes the OBC. Some people connect a high inductive load like power tools to it or even a induction cook top. In India people have a habit of even using just two wires without a plug to run power tools.

Some people in UK connect it to power their entire house and they went one step further to modify the adapter to output more than 3 kW.

The OBC is technically capable of full 7 kW of resistive load or limited to 2.2 to 3.3 kW of inductive load. But since the car doesn't know what load its being connected to, they limited the adapter plug to never exceed 2.2 kW to 3.3 kW depending on the plug.

So MG started shipping ZS EV without V2L some time after it's UK launch for UK customers. Currently only few countries get them like Australia, Malaysia, Thailand.

Remember Tata is just passing on the Valeo OEM warranty to end customer. So since it's Valeo that is providing the warranty to it's client Tata.

Where as SAIC 3 in 1 unit is manufactured by themselves, so they are saving themselves from another contributing factor that may cause a person to claim warranty.

But honestly how many Tata EV customers even use V2L, I feel V2L makes sense only in vehicles like Ioniq 5 that has a dedicated V2L socket inside the cabin and a big battery pack.

[bhargav_dave]

Originally Posted by DriveDynasty

Happened to me as well, just the reason provided was different. They said my car met with an accident while in transit (coming from stockyard to showroom) and said they ordered another car for me as providing accidental car was not an option for them . I had to wait 2 more weeks because of this. I knew internally it was result of not taking exhorbitant insurance from them, even though I took accessories worth of Rs.50k from showroom.

People must be putting immense pressure on dealerships as this is the last week of december and prices are going to be increased by 3% from 1st Jan and also free charging offer is going to end.

Thanks. They’re now promising the car within next week. Let’s see.

[antz.bin]

I had gone to MG Showroom in Pune Camp a couple of days back for TD.

Regarding the TD, it was my first time driving a 4 wheeler EV and I was immediately comfortable with the car within the first 100m of driving. I was driving initially in Normal mode + heavy regen. It was quite hard to reverse out of the parking onto the main road in this mode.

Later switched to Normal + Normal regen. Parking in reverse in this mode was much easier. For City + traffic usage, it felt completely natural. My daily drive is a Figo Titanium and the only button I missed during the drive was the ORVM adjustment (but there was a 360° Camera to cover that)

Apart from that, the drive selector being at the wrong place caused some confusion. Regen adjustment on the fly could be helpful in hilly conditions but set it and forget it should probably work in the city.

At the cost of repeating what has been mentioned 100s of times already, the space inside is amazing. That's its biggest USP which is making people overlook other shortcomings. The other reason why this is in the shortlist is because of its price.

At its price + running cost advantage, it is competitive with most cars in the sub 4m ICE SUV segment. Out of the 100+ variants of the Nexon, I couldn't find a single one that out competes a Windsor on price + running costs even with moderate usage. And given our moderate usage, the 50kwh battery would just be a nice-to-have. Not a necessity.

The only fly in the ointment is that all male members in my family are at least 5'10 and Rear seat under-thigh support was found lacking but it's not that the Curvv/Nexon.EV is any better. Under-thigh support was best on Punch.EV as per my 5'11 nephew.

Regarding timelines, the middle 'Exclusive' variant was available for delivery within 7 days. Top end variant has a 3-4 month waiting. The base variant was parked in the showroom and even that was adequately equipped. If only they would have included a reversing camera in that one, it would have been enough for most.

[Ashwathama]

Originally Posted by antz.bin

It was quite hard to reverse out of the parking onto the main road in this mode.

Try turning on comfort parking mode. It kind of smoothens out the process of parking. The car stops and accelerates much naturally.

[bhargav_dave]

Originally Posted by bhargav_dave

Thanks. They’re now promising the car within next week. Let’s see.

The latest situation is that they are still not confirming the date. I am now being told that they will give me the chassis number by 30th (earlier the car delivery date was promised to be by 27th).

I have never seen anything like this. Given the new models being launched by Mahindra etc. this kind of behaviour is going to backfire for MG. I am now going to ask for my money back if they don't assure a date in writing by EOD today.

[CarCanvas]

Originally Posted by bhargav_dave

The latest situation is that they are still not confirming the date. I am now being told that they will give me the chassis number by 30th (earlier the car delivery date was promised to be by 27th).

This is bad. MG needs to get their dealers under control, but seeing Mahindra dealers and Mahindra car sales record, MG has little incentive to control them.

This is due to huge rush for Top variant + Limited production + Free 1 year charging + probable price hike next month. Hope once this ends dealers become saner and do not pull such tricks. With increasing prices the gap between Windsor and Mahindra Twins will lessen and MG will sure feel the heat

Also have you purchased insurance and accessories from dealer? As of now it seems that dealers are giving preference to those who make them most amount of money and give them car earlier.

Additionally rush for Mid variant is lesser and it's available sooner than top variat. Also they give into self insurance and do not force for accesories.
If sunroof does not matter much you can purchase mid variant and if required purchase fast charger outside.

[DriveDynasty]

Originally Posted by bhargav_dave

The latest situation is that they are still not confirming the date. I am now being told that they will give me the chassis number by 30th (earlier the car delivery date was promised to be by 27th).

I have never seen anything like this. Given the new models being launched by Mahindra etc. this kind of behaviour is going to backfire for MG. I am now going to ask for my money back if they don't assure a date in writing by EOD today.

You can just write a mail to dealership and MG guys mentioning your disappointing experience, asking to cancel the order and requesting refund of entire amount. Trust me, you will get car even before 27th.

In 2010 I had waited for around 6 months for vento delivery after booking, and dealer was not giving any date or expected timeline. I had sent mail to Volkswagon Germany on email IDs found on internet, surprisingly I received automated revert and some ticket id. Next day my dealership called and said your car is ready (No exaggeration).

Regarding my car, Seltos rear ended me yesterday. Have few dents, my assumption is comfort breaking interfares in high speeds as well which it should not. I saw three four cars ahead of me breaking suddenly, I applied breaks but bite was not uniform, first fraction of time it slowed down vehicle little less than anticipated and then it suddenly went all in.

[shubhank008]

Originally Posted by DriveDynasty

Regarding my car, Seltos rear ended me yesterday. Have few dents, my assumption is comfort breaking interfares in high speeds as well which it should not. I saw three four cars ahead of me breaking suddenly, I applied breaks but bite was not uniform, first fraction of time it slowed down vehicle little less than anticipated and then it suddenly went all in.

Attachment 2702372

Yes that seems to be the case, in high speeds breaking doesn't feels or responds as instant as you think it would and tries to gradually ease in as in low speeds, unless and until you force more pressure on the break then it does so.
At start it felt a bit weird and not responding to your reaction in time, but now I think I have gotten used to how to break more properly or rather ease-in break or urgent break, by controlling the force/step on brake pedal.

And sorry to see the rear hit, should really consider their Bull Bar at rear, was the first on my accessory list and it looks really good looking too unlike anything else on market.
Would say one of the best accessories for windsor.

[DriveDynasty]

Originally Posted by shubhank008

Yes that seems to be the case, in high speeds breaking doesn't feels or responds as instant as you think it would and tries to gradually ease in as in low speeds, unless and until you force more pressure on the break then it does so.
At start it felt a bit weird and not responding to your reaction in time, but now I think I have gotten used to how to break more properly or rather ease-in break or urgent break, by controlling the force/step on brake pedal.

And sorry to see the rear hit, should really consider their Bull Bar at rear, was the first on my accessory list and it looks really good looking too unlike anything else on market.
Would say one of the best accessories for windsor.

Isn't bull bars illegal? I did not take that specifically for this reason.

Also we will need to protect front side, I observed most cars have bumpers slightly ahead which takes all brunt of slight scratches and dents and headlights sits slightly back of bumpers which remain mostly intact. This is not the case here. Headlights are buldging out and I fear it will be first to take all impact instead of separate bumper assembly which is missing here. God knowns how much it will cost to replace headlights if needed.

Turning off 'Comfort Parking' actually makes brakes slightly more predictable. My theory is that Comfort parking, when enabled, should come in picture only when vehicle is at speeds 10-20kmph or lower, but thats not the case and its not getting completely disabled at high speeds. Incident happened so suddenly I am not sure if that feature interfared or not. Car was at 50-60kmph. Dents on new car hurts, I swear I am not going to enable comfort parking again even if that was not the culprit

By the way, MG dashcam recording needs to be manually started. I have front 4k and back 2k dashcam fitted from showroom, and it did not record the incident , rather nothing was recorded since past few days. Upon investigating I realised one needs to disable recording to access settings or library from mobile app and re-enable it manually. It does not start auto recording again which is a major drawback. Also I am not sure why it was showing 'SD Card full' error, ideally it should overwrite older recordings and do it in a loop.

[bhargav_dave]

Originally Posted by CarCanvas

This is bad. MG needs to get their dealers under control, but seeing Mahindra dealers and Mahindra car sales record, MG has little incentive to control them.

This is due to huge rush for Top variant + Limited production + Free 1 year charging + probable price hike next month. Hope once this ends dealers become saner and do not pull such tricks. With increasing prices the gap between Windsor and Mahindra Twins will lessen and MG will sure feel the heat

Also have you purchased insurance and accessories from dealer? As of now it seems that dealers are giving preference to those who make them most amount of money and give them car earlier.

Additionally rush for Mid variant is lesser and it's available sooner than top variat. Also they give into self insurance and do not force for accesories.
If sunroof does not matter much you can purchase mid variant and if required purchase fast charger outside.

Thanks. I finally got a date. They will deliver before end of 2024. They're insisting a lot on the insurance. And I'm not keen so let's see.