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View Poll Results: Do you face any Problems with TATA Sky? | |||
Yes | ![]() ![]() ![]() | 140 | 39.77% |
No | ![]() ![]() ![]() | 212 | 60.23% |
Voters: 352. You may not vote on this poll |
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![]() | #676 | |
Senior - BHPian ![]() | ![]() Quote:
Do tweet @tatasky, if more customers crib about it, they'll be forced to do something, else the loot continues. | |
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![]() | #677 |
BHPian ![]() Join Date: Mar 2010 Location: Pune
Posts: 551
Thanked: 1,030 Times
| ![]() Yes. This is the setting I am also using to view HD channels. Did some research on google but there does not seem to be any other alternative solutions. Why even provide option of Dolby Digital and Dolby Digital Plus? |
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![]() | #678 |
BHPian Join Date: Oct 2005 Location: @ Driver's Seat @
Posts: 701
Thanked: 104 Times
| ![]() Gentlemen, Need your kind guidance. My tatasky HD is behaving weirdly. During day time, the signal strength and signal quality are good enough to play the pictures correctly. But during night time, they go down and suddenly to zero sometimes for a fraction of second. And its periodic. Did all the basic prelim checks like the card connections, HDMI port and cable ports. Everything is fine. Now the only option left is master reset. During master reset, it asks for Satellite information. On which satellite does Tatasky broadcast ? Any help will be really great. Thanks a lot |
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![]() | #679 | |
BHPian Join Date: Mar 2010 Location: Bangalore
Posts: 156
Thanked: 264 Times
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![]() | #680 | |
Distinguished - BHPian ![]() ![]() | ![]() Quote:
I suggest you schedule a technician visit. | |
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![]() | #681 |
BHPian ![]() | ![]() You have to be careful when calling the TS engineer. I was almost duped of Rs.2000/- when one of my TVs wasn't receiving a signal. (I have 3 STBs for 3 TVs - one main and two additional TVs) When The engineer came, he said some circuit board on the dish had to be changed (where the cables plug in) - he said he will need to check whether the part is available and told me it would around Rs.2000/-. Since this was a Saturday, he said he would contact me on Monday. Come Monday no call and I complained to the call centre. They sent another engineer on Tuesday. He found out that only the cable wire plug (that plugs into the STB socket) was defective (probably a Rs.5/- plug). He changed the plug in a minute and everything started working - didn't even charge me for the visit. So, moral of the lesson is that as much as possible check the connections first yourself, ask the technician to try the basic fix-it methods first before suggesting expensive and unnecessary replacements of parts. |
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![]() | #682 |
Distinguished - BHPian ![]() ![]() | ![]() Same thing happened to us. We called a tech for a no signal issue. He said STB is bad and has to be replaced. We told him that six flats in the building have same problem. So he says will have to replace all six. Booted him out and called the helpline and asked them NOT POLITELY to get their act in place. They sent a new technician and found that the wire from the dish to junction box was faulty and needed to be replaced. Have to be very careful with these people. |
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![]() | #683 |
Senior - BHPian | ![]() The story is same for most of appliance technicians, especially new ones. They feel that every one is a noob and can be fleeced at will. Any way, In our case the technicians are extremely knowledgeable and have never faced any problem with them. They have replaced the LNB twice and the dish once. Regarding signal fading we have faced this problem quite a number of times . When it starts raining, initially the signal is lost and takes at least a few minutes to come back. . In heavy rain with dark clouds (when it gets dark in day time) the signal is lost till the clouds disperse or they become lighter. . Signal fading at night points to weak signal, so it is either the dish direction or the LNB or the cable from LNB to STB. Get the technician to check each stage with a signal meter. That is what they did when I had signal drop. In short if the path of the signal is blocked due to Atmospheric condition, there is nothing you can do. Last edited by Aroy : 26th March 2018 at 13:48. |
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![]() | #684 | |
BHPian ![]() | ![]() Quote:
This time I called an old timer fridge/AC/washing machine technician and he clearly said that the heating element was defective. Changed it and the fridge has been ok since (its a 12 year old fridge). The same approach should be taken with the Tata Sky engineers. | |
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![]() | #685 |
BHPian ![]() Join Date: Jan 2014 Location: -
Posts: 685
Thanked: 1,312 Times
| ![]() While most people here are contemplating getting their Tata Sky subscriptions canceled, I'm thinking of getting a new one as they are the only ones who provide all 4 HD channels in Kannada. I don't watch TV at all and it is only for my parents, so sports and English channels do not matter at all. I remember there was an announcement by Tata Sky that they would be removing some Network 18 channels. Any update on that? |
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![]() | #686 |
BHPian ![]() Join Date: Sep 2015 Location: Bengaluru
Posts: 153
Thanked: 114 Times
| ![]() Believe me, those 4 Kannada HD channels are not as "HD" as English or sports HD channels. I got those channels subscribed but instantly realized it wasn't worth :( |
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![]() | #687 |
BHPian ![]() Join Date: Jan 2014 Location: -
Posts: 685
Thanked: 1,312 Times
| ![]() Thanks. I have a Videocon d2h connection and have subscribed to HD channels since 1 and a half years. They do provide Colors Kannada and Udaya HD channels. I found them to be pretty good and considerably better than the SD channels. Of course, old movies look poor, but all the new HD content look good. Is the case of poor quality Tata Sky specific? |
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![]() | #688 |
BHPian ![]() | ![]() My Tata Sky account has been deactivated for lack of recharge - finally some relief. I seem to be more relaxed in the evening and not bound by timings of shows I used to watch (Masterchef and regional movies). My daughter, though misses her cartoons, does not want me to recharge Tata Sky ![]() Its netflix for an hour every day (addicted to it on weekends though), need to work on de-addiction ![]() Last edited by Rocky_Balboa : 23rd November 2018 at 12:32. |
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![]() | #689 |
BHPian ![]() Join Date: Mar 2010 Location: Pune
Posts: 551
Thanked: 1,030 Times
| ![]() Friends, we are planning to not recharge once our annual plan expires in Jan as all family members are comfortable using Fire TV stick for viewing various programs. Query I have is regarding ownership of STB. I am assuming that since we paid for STB and Dish, it continues to remain with us and we don't have to hand it over to Tata Sky. Please clarify. |
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![]() | #690 | |
BHPian ![]() Join Date: Mar 2007 Location: Bangalore / Boise
Posts: 697
Thanked: 505 Times
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