Quote:
Originally Posted by Ravveendrra If Skoda sails out of India, they will be doing so on their own steam (or lack of it). If that happens, consumers in India will be the ultimate losers.
Cheers, |
Ravveendrra
Why at 1st glance your posts seem like very balanced but till the time one reaches end of it, many a times it tilts Skoda's way?
Tell us, how consumers in India will be the ultimate losers? Indian economy just by its sheer size is one of the biggest for any biz & hence its difficult to ignore it. By leaving India Skoda will be the ultimate sufferers & not the consumers. Consumers will have choice, we're not banana republic with monoploistic biz environment. There are better cars which are "truly" luxury. Also, its in fact better that Skoda leaves, if you still feel otherwise, how would you answer following:
- the issue was not one-off by one dealer. there are atleast more than 20 bigger & similar issues out of which atleast 5-6 are spares pilferage/ theft by different dealers in different parts of the country. This can not happen without Skoda turning a blind eye & indirectly (or directly) encourages it.
- How would you explain Skoda's emplyee Yogesh Vaidya forcing JMD & smuggling Harish car's parts to Nummer Eins?
- How would you explain Skoda forcing JMD to suppress truth?
- How would you explain such extreme extreme multiple complaints coming only from Skoda? I mean we've hear awful A.S.S. from some other mfrs but have you ever heard of multiple cases of Spares pilerage/ theft by dealers conniving with mfrs?
- How would you explain their rude & terse replies (verbal & written) starting from the service advisor to MD of their International venture treating customer complaint as a joke. some of them are posted in these 2-3 threads & many more you can find by googling it. Have you ever heard any other dealer staff or any other biz telling customer that "itne din car yahaan chhodoge to damage or part missing to hoga hi na"
- Have you ever seen amy other mfr or biz or company with such an arrogance?
- How would you explain plight of a customer who have to stand on a road with his car with a poster glued to his car explaining the torture he has gone thro'/ Imagine how would he be feeling? Have you seen any other car mfr customer however bad its A.S.S. is driving customers to such a level?
- What would you say if harish does not win the case & the issue is not resolved? right now there is no reason to believe that the issue will be solved as Skoda has not given slightest of indication
Raavendrra - there is something drastically wrong & its not being acknowledged by the co. someone telling you is not aan cknowledgement, many dealers DOING it to many customers SHOWING the positive results is the acknowledgement & a step towards improvement. is that happening? NO.
Some of the posts in this thread by some tbhpians read like written by a lawyer who is very very careful not to cross limit to jeopardize his credibility & like astrologer keep it both ways, whichever side wins so that he is not on a losing side, thats how lawyers communicate, right? like Yes or no, if not proven guilty then innocent, if 1 thing done correctly, hype it to mask 10 bad things & give benefit of doubt. Or like giving "benefit of doubt" to a criminal who has not one but multiple no. of similar allegations in the disuise of that he told me that he is improving.
Its not Harish's court case alone its Harish's ISSUE (& also may be others issues) which needs to be resolved. Harish may lose the court case thanks to lawyers & their likely arguments as per above examples. That does not mean he was wrong & his issue is closed in favour of the co. that also will not mean Skoda has started improving & consumers will be benefited if it stays on or consumers will be the ultimate losers if it leaves.
Its easier to say goody goody things but put yourselves in harish, kapil or that banglorean's shoes & think how valid those goody things are considering the paid inflicted.
I'm sorry if my post sounds bit extreme but couldn't help it after reading some of the posts which are technically alright but lags in common sense.