![]() | #1681 |
Senior - BHPian Join Date: Aug 2010 Location: Madras
Posts: 1,872
Thanked: 1,809 Times
| ![]() What kind of wait times does a diesel Alpha Baleno see these days? |
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![]() | #1682 |
BHPian Join Date: Nov 2016 Location: Secunderabad
Posts: 67
Thanked: 141 Times
| ![]() Seniors & Experts please help me. Yesterday I've given my Baleno Alpha Petrol for its 3rd Free Service at Sai Service Pvt Ltd at Sanathnagar in Hyderabad. After servicing is done, I've got to see in the bill that the Oil change is done using "SYNTHETIC OIL (5W-30)-CASTROL" whereas the service manual recommends using "0W-20". ![]() My worry is whether this will cause any harm to my engine? Before putting this post I made a google search wherein few websites say "Its ok to use 5w-30 for petrol engines in indian climates" while some others say "Its inappropriate to use 5w-30 for petrol engines as its used for Diesel engines only. When I asked the SA regarding which oil did you use, he replied "Sir, this oil is supplied by MSIL only". I'm quite worried regarding this issue as I drove the car from the service station to my home till now which is quite a good 20kms and odd. However during the drive from service station to home, I felt that the engine seems to have a little uplift in its performance but I do not know what is happening to the health of the engine. And even I felt that the engine oil change went a bit expensive. Or is the pricing appropriate? Kindly guide me. I am specifying below the breakdown of charges levied to me. Oil Filter = Rs.78.60/- Distilled Water = Rs.13.10/- Synthetic Oil (5W-30) Castrol = Rs.550.22 x 3.5Litres = Rs.1760.70/-. Screen Wash = 13.10 x 3packets = Rs.39.30/- Total = Rs.1891.70/- VAT = Rs.274.30/- Final Total = Rs.2166/-. Guys, please help me out with all your expertise. Thank You. |
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![]() | #1683 | |
BHPian Join Date: May 2013 Location: Bangalore
Posts: 28
Thanked: 47 Times
| ![]() I had a very similar issue recently with Maruti Baleno Alpha (P) when I gave it for the 3rd free service at 9000kms. I asked for fully synthetic oil to be used and was given the Shell Ultra Helix 5W-40 instead of a 0W-20 grade oil. There is a fully synthetic 0W-20 grade for the oil on Shell's website but the service station did not have it. I was charged about Rs.3600 for the fully synthetic oil. In the end, I changed back to 0W-20 after driving for about 1500 kms due to the lower fuel economy. My observations with using the fully synthetic oil 5W-40 for 1500kms on the Baleno Petrol: 1. The engine was very smooth with much lesser vibrations. The engine felt a bit "heavier" but smooth. 2. Fuel economy dropped heavily in the city. Where I used to get 17-18 kmpl on the MID, I was getting 13.5-14.5 kmpl. 3. Engine performance noticeably improved at high speeds and was low in vibration. Fuel economy was comparable to 0W-20 in highway runs at speed (20-22kmpl). I changed back to 0W-20 after 1500kms (at 10,500 kms on the odo) mainly because of the low mileage. It was addictive to see how the Baleno Petrol was so fuel efficient in the past. The observations: 1. The engine smoothness went away and more vibrations could be felt. The car felt "free moving". 2. Fuel economy in the city improved and returned to the old 17-18 kmpl on the MID. 3. On highway runs at high speed, performance was not like the synthetic oil and vibrations were felt more. Fuel economy was the same at about 20-22kmpl. Quote:
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![]() | #1684 | |
Senior - BHPian ![]() Join Date: Sep 2005 Location: Mumbai
Posts: 1,183
Thanked: 497 Times
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Gasket, Oil Drain Plug = 5.29/- Oil Filter Assembly = 79.30/- Oil -MGO (0W20) IOCL = 3.1X377.97 = 1171.7/- Screen Wash = 13.22/- Total Amount was = 1440.90/- (1269.52 + Vat 13.5%) I think Maruti has switched to synthetic 5W30 for the DDIS engines. I notice there is no drain plug mentioned in your bill. | |
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![]() | #1685 | ||
BHPian Join Date: Nov 2016 Location: Secunderabad
Posts: 67
Thanked: 141 Times
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Today on account of republic day, all the service stations are closed. So what can be my first step to resolve this issue tomorrow morning. | ||
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![]() | #1686 | |
Senior - BHPian ![]() Join Date: Sep 2005 Location: Mumbai
Posts: 1,183
Thanked: 497 Times
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If it doesn't work you can contact Maruti and Nexa via email. They respond but sometimes take a lot of time to get back. Give all the details in it. If possible also add the service station too. | |
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![]() | #1687 | |
BHPian Join Date: Aug 2011 Location: indore
Posts: 138
Thanked: 190 Times
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![]() | #1688 | |||
Distinguished - BHPian ![]() ![]() Join Date: Sep 2009 Location: Chennai
Posts: 6,991
Thanked: 8,698 Times
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Also, please be patient and work with them towards a resolution. Step 2: Quote:
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![]() | #1689 | |
Senior - BHPian ![]() Join Date: May 2007 Location: Vadodara
Posts: 4,881
Thanked: 2,272 Times
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Shell, IOC, Castrol oil are usually available with Maruti Service centers for the entire range of engines. For Swift, Dzire and Baleno Petrol the oil recommended in Manual is 0W-20. IOC offers 0W-20 but is not synthetic and this is stocked by service centers in Gujarat that are known for keeping service costs to a minimum. A few of them stock Shell (HX-8) fully synthetic. Please ask the service center to confirm over email or so for this engine oil being filled in your car. 5W-30 for K-series is unheard for and actually its for the diesel Baleno. I feel 0W-20 should be used as its recommended by Maruti, and obviously they would have done far more research before arriving at the specific grade. Haven't used 5W30 so cant say what difference is felt. My Swift VXi is currently running on Shell HX-8 0W-20. Last edited by aaggoswami : 27th January 2017 at 16:48. | |
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![]() | #1690 | ||
BHPian Join Date: Nov 2016 Location: Secunderabad
Posts: 67
Thanked: 141 Times
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Finally today morning I again telephoned her and asked about the status and she handed over the phone to their Works Manager. I asked him on how such a basic mistake but of utmost importance can happen that a petrol engine be filled with diesel engine oil. He again asked for some time to go through and revert back to me. Felt a sense of putting off things from their end, I registered a service feedback with NEXA narrating the whole scene. Maybe after a couple of hours, the works manager called me and started saying Sir, it is petrol engine oil only that was filled in your car. I started asking him queries about grade of the oil then in a few minutes he himself felt he didn't have knowledge to speak about it. He asked me to engage a conversation with some other person in a couple of hours and I said ok. After sometime, I was called up by a Castrol Area Sales Manager. He started explaining me about Castrol Magnatec Synthetic Oil qualities of 5w-30 and after listening to him asked him how the oil grade recommended by Maruti Suzuki is unmatched with the oil recommended for petrol engines. Later, he admitted that its a mistake of service adviser to convey the engine oil that he is going to put into prior my car commissioned to technicians for servicing. Finally, the Works Manager agreed to change the engine oil and the Oil Filter. I asked him whether he has the 0w-20 engine oil available with him and if yes then asked him to send the snapshots of Oil to my whatsapp. He sent me the images of which I am attaching them here. I inferred through these images that they have a 0w-20 IOCL engine oil but not sure whether it is Fully Synthetic or Semi-Synthetic or Mineral. Dear BHPians kindly peruse these images and suggest me if I should get this oil into my car or Should I ask for any other alternative? | ||
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![]() | #1691 | |
Senior - BHPian ![]() Join Date: May 2007 Location: Vadodara
Posts: 4,881
Thanked: 2,272 Times
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Try to get an email from service centre to document the entire episode that they filled in wrong oil, it's a nasty error in my view. If they are not able to offer Shell, atleast get the correct grade of engine oil as first priority. You may ask them to get the oil changed at your residence rather than driving to the service centre. | |
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![]() | #1692 |
BHPian ![]() Join Date: May 2013 Location: Chennai
Posts: 667
Thanked: 583 Times
| ![]() Baleno Zeta/Alpha owners - Need your help on 'Follow-Me Home lamps' function. The 'Guide-Me to car' function seems to working perfectly when I have the headlamp switch in 'Auto' mode and then press the Unlock button on the key fob. But, the 'Follow-Me Home lamps' doesn't seem to work as expected (ie) I switch off the engine, lock the vehicle when the headlamp switch is still in 'Auto' mode. I have the checked the Settings in the Speedometer console. Both are enabled for 10 seconds. |
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![]() | #1693 | ||
BHPian Join Date: Nov 2016 Location: Secunderabad
Posts: 67
Thanked: 141 Times
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Now I am having few doubts regarding it. Qno.1) Shell has no retail outlets in telangana-hyderabad. So my doubt is how can he get an oil which is hardly available in market that easy by today evening? Any guess. Qno.2) Do shell engine oil cans have a seal at the lid which makes sure that the oil is original and has not been replaced with any other grade oil or its duplicates? I mean any paper or thin foil seal that we usually see at the mouth of their can? Or any such sort to make sure that the shell oil can and the oil are original? If yes then I can ask him to break open the seal infront of me so as to ascertain the originality of Shell oil. Qno.3) How much does the SHELL HELIX HX8 0W-20 AZ FULLY SYNTHETIC OIL recommended by Maruti Suzuki costs? Any rough idea? Thank you TeamBHP. | ||
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![]() | #1694 |
BHPian Join Date: Dec 2016 Location: UP-14/15, KA 03
Posts: 379
Thanked: 842 Times
| ![]() Need to confirm, if Baleno comes with Brake Assist along with ABS and EBD. I have checked the official reviews and website but it is not quoted anywhere. Not sure whether it needs to be mentioned separately or comes by default with the cars equipped with ABS. AFAIK, none of the Maruti Suzuki Car is equipped with Brake Assist. |
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![]() | #1695 | |
BHPian ![]() Join Date: Nov 2009 Location: mumbai
Posts: 62
Thanked: 38 Times
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The lighting switch should be in AUTO mode. Last edited by moralfibre : 8th January 2018 at 20:11. Reason: Fixing quote tag. | |
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