![]() | #1651 | |
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![]() | #1652 | |
BANNED Join Date: Jun 2009 Location: Bangalore
Posts: 4,287
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1. The DVD format it reads since DVDs are region specific. 2. In case it has inbuilt maps, check the update procedure and the accuracy of those maps in India. Garmin, for example isn't as good as MMI here. | |
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![]() | #1653 |
BHPian Join Date: Nov 2014 Location: Trivandrum
Posts: 25
Thanked: 27 Times
| ![]() Thank you dear BHPians Shreyas Agarwal, 4x4addict, SPARKled, geotracks, CrippledLucifer, Santoshbhat, vkochar for sharing your experiences and thoughts related to Crysta tyres. After posting about the incident here, I checked with Crysta owners in my friends circle whether they faced similar issue with the tyres. No one reported about uneven wear, but one friend had a tyre burst (similar to what CrippledLucifer and vkochar told) on Sep 8th morning. His was a Dec 2017 Crysta 2.8 Z with 17" rims which had done around 9,500 kms. Luckily the burst was not on a highway. He was doing around 50-60kms when rear right tyre burst. He used to do wheel balancing/alignment properly as per schedule specified by Toyota. Bridgestone India (for Toyota) investigated the matter based on pictures shared by Toyota service advisor and closed it saying that it was not a manufacturing defect. Their diagnosis was "Sidewall cut penetration by some sharp external object & runflat". Please find some pictures of the tyre. ![]() ![]() ![]() We were seriously considering Innova Crysta 2.8 Z automatic as a replacement for our 2010 Volkswagen Vento which we use for highway/long distance runs in our family. But after reading and hearing about the quality and tyre related issues from multiple Crysta owners, I am having second thoughts now. One reason for thinking about switching to Toyota was the stupendous service support that they used to give and the way they deal with the such issues. But in this particular case, why is Toyota not issuing an official recall to replace the tyres of the affected batch of Crystas. It might not be a manufacturing defect, but Toyota only selected and installed a tyre size that was not suitable for the vehicle right? Many experts including our official review had pointed out potential issues because of these tyres. Why should a customer pay for a mistake that Toyota did (wrong tyre choice). Some time back, I remember Ford replacing MRF tyres which had done < 10,000 kms free of cost to customers. They informed all the customers through SMS and many people got their tyres replaced at Ford dealerships without paying a penny. The replacement offer from Ford - if I remember correctly - was not for a serious issue like tyre burst. It was related to some road noise or vibrations I think. If Ford can do that for its customers, why cant a giant like Toyota do it for customers who paid more that 25 lakhs for the 2.8 Crystas. |
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![]() | #1654 | |
BHPian Join Date: Nov 2016 Location: Jamshedpur
Posts: 209
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![]() | #1655 | |
Team-BHP Support ![]() Join Date: Mar 2011 Location: Gurgaon
Posts: 4,975
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Tyres are an easy fix and can happen to any brand and on any Car. This is from today, my colleague was going from Ahmedabad to Gandhidham on a Ford Endeavour and the tyres were Geolandar from Yokohama, supposedly best for the segment. Last edited by Turbanator : 17th September 2018 at 18:27. | |
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![]() | #1656 | |
BHPian Join Date: Mar 2017 Location: Bangalore
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![]() That is a shocking sight!. I have never seen a tyre so badly ruined ![]() Do you have more details on how this happened? Yokohama Geolander, as you have mentioned, is one of the best ones available. | |
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![]() | #1657 |
BHPian Join Date: May 2007 Location: Chennai
Posts: 49
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![]() | #1658 | |
Senior - BHPian ![]() Join Date: Jan 2010 Location: NCR
Posts: 3,215
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Bridgestone is going the Firestone way in India. You are correct Toyota should have recalled these tyres but Indian management has brushed the issue under carpet (taking a leaf from Japanese management in Unintended Acceleration issue) & the Govt authorities won't bother in India. IMO you should go for Innova Crysta, but go for tyre change to Michelin or Continentals. | |
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![]() | #1659 | |
BANNED Join Date: Jun 2009 Location: Bangalore
Posts: 4,287
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Because they don't bother, simple as that. | |
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![]() | #1660 | |
BHPian Join Date: Apr 2006 Location: Chennai
Posts: 61
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Tyre burst or any other problem on the tyre can be due to manufacturing defect and also can be influenced by other external factors. IMO, the root cause of these problems can be identified by the manufacturer by doing a wholesome analysis of "many tyre bursts". The tyre manufacturer should take the issue seriously and in coordination with Toyota, should do the "root cause analysis". It is indeed a very good practice of checking air pressure of the tyres every fortnight and also before you are going for a long trip. A visible check on all the tyres before you take the vehicle out every day can be helpful. | |
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![]() | #1661 | ||
BHPian ![]() Join Date: Nov 2016 Location: Dehradun
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Both the owners must have not even realized that they are running a deflated tyre (Note: Both the tyres are rear ones) and when they realized, it was already too late. To be very frank, it is simply over my head that a tyre sidewall can damage to this extent if the vehicle is stopped just after the puncture has occured, some things require a few events to happen before their occurance and these cases are one of them. Driving is the second thing on this earth in which a man always thinks he is the best one, I know many people who ignore the symptoms like minor shakes etc and then complain that the component was faulty - but never accept that they ignored a few initial symptoms. My take is simple, I won't go ahead and blame the tyre; I am with Bridgestone guys on this one. Coming to Ecosport Tyres: Ford is replacing the 17 inch tyres on Titanium+ trims of Ecosport free of cost for the ones which have developed a bulge; if there is no sign of a major hit. The tyres which are being replaced are the Bridgestone Ecopia make. One person in my circle had a major hit in a pothole with slightly underinflated tyre. When he visited the dealer of the city where he was at that point of time, the dealer clearly denied the claim. Once back, we simple interchanged the tyre with one on another rim, now we had a bulged tyre on a rim with no signs of damage - they replaced it happily; and I told the story on the forum because I am least bit concerned if Ford stops doing this even at this moment ![]() | ||
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![]() | #1662 | ||
BHPian | ![]() Quote:
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Maybe it's shoddy tires or maybe it's just sheer awful luck, who knows? Let's see how our new Michelin's hold up. | ||
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![]() | #1663 |
Senior - BHPian ![]() Join Date: Jun 2006 Location: Tura
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| ![]() It seems the suspension on these SUV's are shifting more secondary shocks back to the tyres instead of absorbing the shocks or transferring it back to the chassis. This is done to enhance ride quality but this feature of comfort also extracts a price in terms of tyre durability. Also softer sidewall tyres were another accessory to absorb shocks but these also can tear easily if the rubber dries out with age and loses its original flexibility and even when they are put under same stress conditions these tyres can tear unexpectedly. |
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![]() | #1664 | |||||
BHPian Join Date: Nov 2014 Location: Trivandrum
Posts: 25
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It is quite possible that the blow out actually happened by hitting a sharp object. But since many people reported the same issue, we always think about the wrong tyre size/tyre with manufacturing defect angle. But when you think further, since Toyota already tried to rectify the issue with new cars, first by switching to 16" wheels on all variants and then by bringing back 17" rims with harder side wall tyres, we can safely assume that they are already aware of the issue. It would be a nice gesture from Toyota if they could do something for the existing owners who is at risk running on the soft side walled 17" rims. They might lose some money when they do the recall and replace the tyres. But ultimately, they will get the goodwill and confidence of the customer and it will only add to brand appeal. On a lighter note, if they build the brand like this, they can increase the prices even further when they launch the next Innova ![]() | |||||
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![]() | #1665 |
BHPian ![]() Join Date: Dec 2013 Location: Hyderabad
Posts: 378
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| ![]() One question to ask is, so many other brand vehicles have tyre sizes 17” rims or larger, but why only Innova Crysta’s 17” rim size has been plagued with the tyre issues. 2 top reasons could be: (i) Most likely: The stock tyres that Toyota purchased from the tyre manufacturer for the 17” rims, genuinely had quality issues. For a variety of reasons which can be debated, neither stock tyre supplier nor Toyota ever admitted to the tyre quality issue (recall). Consider this - not seen a lot of posts from Innova Crysta customers with 17” rims who had issues with stock tyres, complaint after they switched the stock tyres with alternates of their choice (this is true for my Honda City too, after I replaced stock defective MRFs [please refer my earlier post] with Yokohama) (ii) Probably: The thin side walled tyres may be OK for sedans (Mercs, BMWs, Volvos etc.) but on a truck chassis (ladder on frame) like that of the Innova Crysta, this (thin side wall) may just not be “suitable”. Reason, if we look at the other comparable (heavy) SUVs like Fortuner, Bolero, Scorpio, Endeavor, XUV etc. all have thick walled tyres with big rim sizes and no issues (may be a few outliers) reported by customers at all. Hence in summary, quality of stock tyres (batch of the 17" tyres) sold to Toyota is questionable OR thin side wall tyres are just not suitable for ladder on frame type of ‘heavy’ vehicle. The bad Indian road also contribute to increasing the chances of tyre damage on thin walled tyres worn on a ‘heavy’ vehicle like the Innova Crysta. This also could explain why the lower variants of the Innova Crysta (16” rims) having thicker side walls (assuming no manufacture related quality issues) are able to take more ‘beating’ on bad Indian roads. |
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