[libranof1987]

Originally Posted by nikhil.nayak

Thanks. I already have the 360 camera but really like to use the sensor beeps to gauge proximity to a wall or fence when parking.

I actually think the front sensors aren't very useful. While the rear gets four sensors, the front gets only two, and they are placed towards either end, not in the center. So, you may be alerted by objects on the sides, but what seems to be your main use case may not be achieved.

Take a TD of a Crysta equipped with front sensors to check if it is useful.

Also, even if you do install them, would the MID support it? (the G and V/Z gets diff. MIDs, hence the question).

[rpads1]

Hi All,
Wanted to thank this forum which I have been following for a few months now. I have a Honda City automatic but with the kids growing up space was becoming a crunch, especially on the highway drives.
Evaluated the XL6 which seemed good enough for my needs in the city but, on the highway felt a little underperforming. But, going from a Honda City to XL6 was a difficult choice. Then evaluated the Crysta Diesel and the Hycross.
The Hycross is good but only from the Vx trim onwards, the GX is a big let-down on finish though I understand the non-hybrid. My budget would get me only a GX. Since I am not particular about automatic, got the Crysta Diesel GX instead.
Been driving the Crysta Diesel GX manual for the past few days and I would say I am all smiles. Thanks to this forum for the real-use invaluable amount of inputs and data.
Cheers!

[B747fan]

Our 2016 Innova Crysta 2.8 GX AT went for its 150k servicing earlier today at Mayank Toyota, Jodhpur. We had stopped using Toyota ASS since 2020 when the earlier dealer shut shop during Covid. This was our first time trying the new dealer. The car had slight vibrations at speeds of 80 and above, and there was also slight noise from the engine bay, so I recommended my dad to send it to the dealer instead of using the FNG (This is my dad's daily drive and hence I barely drive it). Now in the morning when the car was dropped off, we were told that wheel alignment and balancing should sort this out. Along with that, we were quoted front brake pads, front brake disks, general service, oil filter, oil change and the usual bits, with promised delivery by 6pm. In the evening(around 4pm), they call my dad and tell him that the tyres are bad and will require replacement, and that we cannot perform wheel balancing and wheel alignment on these tyres. Now here is the catch, the tyres have plenty of life left, having being driven around 20-25k kms. We told them to leave the wheel balancing and alignment. This is when they hesitated to deliver us the car by today evening, and told us it will be ready by tomorrow morning, but upon insisting, they told us we will deliver it in the evening. They then called us to tell that the car is ready, and we sent the driver with the money.

In the meanwhile there was an argument between my dad and the SA at Mayank Toyota about the vibrations, and my dad told him to visit and outside wheel balancing and alignment shop with him tomorrow to take their opinion on the matter, to which they agreed, however they stuck to their point that the tyres are worn and hence there is vibration, and that wheel balancing and alignment cannot be done on these tyres. (Now I have not personally inspected the tyres, so I am not sure if the wear indicator is showing the need to replace them.)

The driver reached the service centre and was told that the car will be delivered tomorrow morning, and upon telling the SA to call and confirm, he was told that we have already told them, which they had not. So he came back. Now it was almost 7pm, and the service centre closes at 6:30. We tried calling the SA, and the contact number of the service centre, but they did not pick up, which is completely different behaviour compared to when they have to advertise about their "Free general checkup scheme with free engine oil filter replacement". My dad got around 2 calls everyday for last 2 weeks or so to send the car for servicing to avail the same. We eventually managed to get in contact with their team, and they started misbehaving on call, and my father told them to watch their tone.

The car is still at the service centre, and the SA said that he will replace the tyres with tyres from another car tomorrow and do a test drive, to which my dad said okay, but I don't think that's a good idea. Plus this kind of behaviour is completely unacceptable from Toyota, the same company that advertises service within an hour. They had received the car at 10:37am, and the initial estimate had a promised delivery time of 6pm. However they failed to do that. Attaching both the initial estimate and the final invoice. Even after charging over 30k, they were trying to sell more stuff than what was required, they even wanted to do underbody rust treatment, as according to them the exhaust was rusting.

People buy Toyotas cause of their affordable service, reliability and fuss free ownership experience, not this. Clearly not sending it back to them for future service, will stick to FNGs.

(Note to mods: not sure if this is the right place to post this, but thought this would be the best place.)

[RGK]

I'm getting used to the dimensions and feel of my car. Absolutely love the comfort of this beast.

Replaced the Roots vibrosonic to OEM (type) Denzo horn pair. Changed all the cabin lights to LED including the doors.

Was able to draw 15 kmpl by maintaining a speed of 90-100 kmph after a 600 km drive.

[rpads1]

Originally Posted by B747fan

Our 2016 Innova Crysta 2.8 GX AT went for its 150k servicing earlier today at Mayank Toyota, Jodhpur. We had stopped using Toyota ASS since 2020 when the earlier dealer shut shop during Covid.

There a lot of cosmetic charges too, on your bill. As for the alignment causing wobble, this could be the true. I had a swift on JK Tyres with good enough tread. I assumed alignment issue and took it for alignment. The tyres though having good tread seemed to have lost structure and a little wavy, causing the vibrations at speeds above 60-80. Replacing the tyres did indeed solve the issue.

[B747fan]

Originally Posted by rpads1

There a lot of cosmetic charges too, on your bill. As for the alignment causing wobble, this could be the true. I had a swift on JK Tyres with good enough tread. I assumed alignment issue and took it for alignment. The tyres though having good tread seemed to have lost structure and a little wavy, causing the vibrations at speeds above 60-80. Replacing the tyres did indeed solve the issue.

Hi, yes I agree, they managed to convince my dad for those, I had no knowledge about the same, they tried to sell him more, but I told him not to take anymore add-ons. After I complained on Twitter(now X) and here, overnight they reduced the bill from 30k to 26k, and their behaviour has completely changed. From being rude(The person who was rude on call was their GM ) to fully co-operative.

As for the tyres, they were fitted just 2 years ago, and the main point is that they told us that they will not be able to do wheel balancing and alignment on these tyres, while earlier they had told us that alignment and balancing will fix the issue. When I asked one of my friends who an expert in the automobile industry, he said they can be performed regardless of the condition. The tyres are Goodyear Assurance tyres, fitted in late 2021. My dad has taken it to an outside alignment and balancing shop to get an opinion from them.

[B747fan]

Originally Posted by B747fan

As for the tyres, they were fitted just 2 years ago, and the main point is that they told us that they will not be able to do wheel balancing and alignment on these tyres, while earlier they had told us that alignment and balancing will fix the issue. When I asked one of my friends who an expert in the automobile industry, he said they can be performed regardless of the condition. The tyres are Goodyear Assurance tyres, fitted in late 2021. My dad has taken it to an outside alignment and balancing shop to get an opinion from them.

Quick update on this: The issue has gone after alignment and balancing from an outside shop. This shows that the dealer was trying to sell us more than what was required clearly, the tyres will easily last another 10k kms at the very least. This is not the first time we have had an unpleasant experience with Toyota.

Back in 2019, our Innova had an accident where the airbags were not deployed, and at that time all the dealer said is the sensors were fine and they don't know why it didn't deploy with some random excuses like the sensor wasn't impacted etc.

The images show the extent of the damage and yet there was no concrete answer from either the dealer or Toyota. I had posted it on both Twitter(since deleted the post) and Instagram(have the post in my archived). The repairs costed around 5L (that was the initial estimate, I don't remember the final amount but it was close), which was almost 1/3rd of the ex-showroom cost.

[audioholic]

Originally Posted by B747fan

Quick update on this: The issue has gone after alignment and balancing from an outside shop. This shows that the dealer was trying to sell us more than what was required clearly, the tyres will easily last another 10k kms at the very least. This is not the first time we have had an unpleasant experience with Toyota.

Alignment/Balancing experiences: Toyota service centers or any other service centers always mess up the alignment and balancing work. In my case, they have taken me for a ride/messed up stuff and what not. We had Toyota smiles package for 2 years and 20k kms and hence that had alignment and balancing included in the package. still, they scammed me.
Incident 1: During the 10K service IIRC, the SA calls me up and tells that the camber bolt on RHS has to be changed else alignment cant be performed. They skipped alignment even though it was already paid for in the package and wanted me to visit their body shop for this to be corrected. Immediately took it to my regular shop Madhus/Tyre professionals and didnt mention anything to them. They corrected the camber without any complaint and alignment was back to normal.

Incident 2: Again during 20k service, they say that the camber adjustment plate is bent and has to be changed which will cost 1500. This time, I believe them and get it changed and yet they didnt get the alignment right. Also on the comments section they mention that two of my rims are bent and balancing cant be performed. Looking at all this, I immediately took the car to Tyre professionals. The alignment was completely off(as if they have messed up what was even the case before sending the car to service) and this was corrected. And when I got every rim checked for runout or bend, there was none. And definitely not the case that the rim was unbalanced. After this, since the Smiles package ended, I have only serviced the car from Toyota and never opted for alignment or balancing as the case with all cars. Even though they seem to have good equipment from hunter, the workmanship is shoddy and they will mostly skip that part unless someone goes back with a complaint.

After the 20k km service, my car is now almost at 40k with regular 5k alignment intervals, and the camber and caster have been stable only with a minor toe deviation. And recently got new tyres after a tyre blow out and yet the rims are in perfect condition. Probably the comment on bent rims by the SA was to convince me to change them so they could sell the 'bent' rim to someone who really had a bent rim.

Sad part about Toyota service is they are used to very rich clientele who wont take a second look at the bill before paying up or the fleet operator who is looking for ways to cut corners. So a lot of scams happen where good parts are replaced and the replaced parts are sold to fleet owners so SA would make money out of it. Happened with me for wiper blades.

[RGK]

Originally Posted by audioholic

So a lot of scams happen where good parts are replaced and the replaced parts are sold to fleet owners so SA would make money out of it. Happened with me for wiper blades.

Sad state of affairs. Wont they keep the old parts in the boot ?.

Ford SC generally do. But, I missed to collect the old steering rack once .
It would have been refurbished (just oil seal replacement) and sold for a decent amount.

[rakesh_r]

Originally Posted by audioholic

So a lot of scams happen where good parts are replaced and the replaced parts are sold to fleet owners so SA would make money out of it. Happened with me for wiper blades.

Happened with me too, the brake pads of my Swift were flicked at an authorised SVC for a sub standard counterfeit one which ate away the disc, its rampant throughout brands.

[audioholic]

Originally Posted by RGK

Sad state of affairs. Wont they keep the old parts in the boot ?.

Ford SC generally do. But, I missed to collect the old steering rack once .
It would have been refurbished (just oil seal replacement) and sold for a decent amount.

They do keep. But how will you know if it was from your car or not if you arent present at the service center. When I’m present there no drama the service experience is a bliss and not otherwise. The service centers are never short of worn out parts which they can pass it on to you saying it was removed from your car. This can happen with any service center.

[rpads1]

Had a trouble starting my week old Innova Crysta, in the morning. The Engine check light and break light were ON and car would not start at all. Google gave me all scary stories. I had to call RSA and they did say they'll immediately dispatch a technician to check.

Meanwhile I tried starting again after multiple clutch presses and it started.

Long story short, I had just got new GFX floor mats and they were interfering with the complete travel of the clutch, required to start the car. Informed the Toyota folks and they then told me that to start the car, the clutch has to be fully depressed almost to the floor. Guess will have to replace the driver side floor mat with a thinner fabric one.

Thought I'd post this in case someone hits the same issue. Relieved that I was spared the sight of my new car being towed
Impressed by the RSA. Though they did not come over finally as the issue was resolved, they did call back promptly and almost dispatched a technician.

[Innysta]

My 2021 BS-6 Innova Crysta 2.4 GX Manual - Completed 2 years and 31,000km

Short Summary:

• Manufactured in Nov’21 and delivered in Dec’21
• Super White- Manual GX variant
• Absolutely stock except Rear Bike Protector
• Completed 31K in 2 years on stock tyres R16
• DPF issue occurred twice within a year of purchase – 1) Force clean at Service center 2) Tow away and replaced all injectors and converter assembly under warranty
• Overall Feel: Except the DPF issue and post injector replacement, GREAT. Never to worry about DPF burn now-a-days..

Driving Pattern & Behavior:

• 70% Highways, 30% city drive (50% of it bumper to bumper)
• Avg. 100kmph in highways with occasional 110/120kmph to overtake at short sprint
• Eco mode in City drive and Village roads, Normal mode at Highways
• Normal mode is kind of addictive once you experience it; Love the thrust and power to the fullest
• Tried off-roading in the surfaces filled with algae in a narrow cement toewall with tree leaves and mud + 30* inclination + right turn@45* angle; making the wheel slip; Even power mode couldn’t help; Only Fortuner made it. Without slippery surface, Normal mode pulled it though!!
• Fill Diesel at IOC/BPCL/HP
• 1 puncture at Rear Left wheel@31,000km
• Completed 4*2500km trips
• Middle row seat belts ON always for highway drives

Positives:

1. At heart and mind, I was sold to Innova Crysta when I just test drove 100m from home. Such a splendid display of a great product
2. Comfort at its best. Had done 700km in a day with kids, senior citizens. Absolute comfort equivalent to flight travel as told by occupants
3. Max. distance travelled in a day: 890km; True to many of our colleagues’ feedback, the Engine never ask you to stop or leave a doubt in your mind for rest under full occupancy and load with 2100 RPM @ 100kmph speed all along the day..
4. Straight line stability at curves even at 100kmph speed
5. Road presence and its vulnerability – it’s difficult to contain speeding up to get past insane drivers to stay ahead for better visibility vs blocked by other chasers (It seems others’ take pride in overtaking an Innova Crysta and I never mind that; It’s just not to get vulnerable for collision risks trailing others’)
6. Superb AC effect
7. Enough storage spaces
8. Mileage – 13kmpl in city, 14kmph in highways (100kmph) and raise to 15kmpl when driven at avg. 80kmph
9. Spouse feedback on driving Crysta in Ranipet-Chitoor-Kolar route was “It’s so easy to drive at highways. So, it makes driving easier”; my response was “Yes, as long as fellow drivers behave well” . Moral of the story: You gain “confidence” when you drive and not many cars can provide that.
10. Brake pads: 7mm thickness exist in Front and 4mm in Rear
11. Strength of Toyota foot steps – it withstood an impact of crashing in an uneven road surface and took the brunt without much external sign

Negatives :

1. DPF issues within 1 year ownership – Kind of stranded in busy city road (reduced engine speed of 10kmph luckily closer to home and engine automatically switched OFF once reached home, THANK GOD)
2. No holder handle to get in, at driver side
3. Down arrow in music system button moves the arrow UP
4. Wind noise start creeping in very mildly at driver side from 100kmph speed
5. Mud guards are less durable, seems a mould of 2 hard plastic parts. Torn when you scratch it in a barricade while taking reverse slowly (or) scratch it in an uneven road surface. Have seen it in multiple cars, exactly broken at same position
6. Manual regen not enabled from 1-6 bars a.k.a custom regen
7. ASCs don’t check for ECM software updates during service. Got 2 updates pushed when pursuing @pridered suggestion of enabling custom manual regen (Bengaluru - Arunchal Roadtrip | 2+ weeks in a Fortuner). So, some results achieved against custom regen enabling.
8. Felt steering pull in 5,000km duration after Wheel Balancing and Alignment every time. After 4 services and 31k km drive, started realizing the hard fact and ASCs claim that it is “due to road’s uneven surface”
9. Toe was the deviation source in 20k km alignment: 2.1mm against the range of 0.5-1.5mm; It was Castor (4.1* vs 3.5*) and Toe in 30k km alignment.
10. Sub-standard TPMS offered as year end accessories benefit – the readings are +5 bars against the claim of +2 bars

Service history:

1. ASCs are good for normal routine service (Replace Engine oil, Air filter, Oil filter) but not skilled for technical issues
2. Always stood next to the vehicle (thanks to ASCs) while being serviced to learn what technicians do; It helped to understand the sequence of core service activity (engine area, electrical lines, applying lubes) and you get a chance to look the underbody of your car.
3. Avg. cost of INR 10k/service, seems bit high
4. Stock wiper blades and Exide battery still do good job
5. One of the rear wheel rim has slight bent (might be from an auto dashing it at 90*) but ASC told it’s not a major issue and advised to continue with it..
6. Opted for AC duct cleaning this time for INR 1.2k to remove any pathogens

[Cresterk]

Originally Posted by DrANTO

Negatives :

Not impressed with the ride quality
{it is good NOT great - old Innova had much better ride quality}
Driver seat travel is too less
Brakes are just Okay - not very confidence inspiring
Dashboard plastics are durable but feels too cheap for a 2.5/3 million rupee car

Overall smooth sailing so far

Are the brakes different between G, V and Z? I have been given a BS6 Crysta Z as a loaner car while the Hycross is in for some warranty work and I have been driving it around for the past 2 days on both highway and city. The brakes are very good and confidence inspiring. They have good bite and a moderate push is enough to bring the heavy Crysta to a halt with no drama even while doing triple digit speeds on the highway. However, I am not sure if they have tweaked the brakes on this car since it belongs to the dealership. The car has around 30k kms on it and I feel it drives better than the test-drive Crysta I had tried a year or two ago.

[libranof1987]

Originally Posted by Innysta

My 2021 BS-6 Innova Crysta 2.4 GX Manual - Completed 2 years and 31,000km

Thanks for sharing. My Crysta is at 1.5 years / 16k kms, used primarily on road trips; agree with most your points.

Comfort at its best. Had done 700km in a day with kids, senior citizens.

Absolutely. Even the third row comfort is spectacular; makes all day cruising effortless.

ASCs don’t check for ECM software updates during service. Got 2 updates pushed

Thanks; I'll push for this on mine when I go for service next month.

Felt steering pull in 5,000km duration after Wheel Balancing and Alignment every time

Seems to be standard with the Innova, rather due to its body-on-frame nature. I didn't want to, but the SA made me get the wheel alignment / balancing done during service, "else warranty will be affected". I got it done there, and then at a reputed tyre shop, which actually resolved the slight pull.