[EaurougeatSpa]

Any more deliveries for the folks who have booked?
My SA says they haven’t received a single car in my color choices in the past 2 months (deep black/night shade blue). Most shipments are for the pure white.

[charan23]

I have booked a nightshade blue.My SA also mentioned the same.Only white was delivered in May.Apparently the reason is the facility is being used for the Virtus production.

[MohanPyare]

Originally Posted by EaurougeatSpa

Any more deliveries for the folks who have booked?
My SA says they haven’t received a single car in my color choices in the past 2 months (deep black/night shade blue). Most shipments are for the pure white.

I had booked a Deep Black Tiguan in the first week of January and was promised delivery around the last week of Feb, everything was going smoothly, dealer had matched insurance, agreed to thrown in a few free accessories.
I received a call from them in Feb, stating that a black Tiguan was being shipped in the coming days, so I went ahead and got the money ready, but to my dismay, the SA said the car was allotted to a Corporate Customer and said that the next of batch of cars will will be sent in March.

I decided to wait it out and had a talk with my SA in the first week of April, he cited more delays due to Ukraine-Russia Conflict, but assured that everything would normalise in the coming 2-3 weeks, nothing to worry about.
Received no updates from him or the dealership the entire month, I called him on the 14th of May and he said that no deliveries scheduled in the month of May, now citing low demand of vehicles and that few customers had cancelled their bookings.

Finally went to the dealership last week to get some clarity regarding the delivery of my car, and lo-and-behold! A deep black Tiguan was being prepared for delivery.
I just went and cancelled my booking, I waited patiently for a good 4 months, was constantly in-touch with the dealership and SA, and was being told that cars are not being delivered, didn't feel right to trust them and wait any more.

Frustrated with the lack of transparency from the dealership

[EaurougeatSpa]

I just went and cancelled my booking, I waited patiently for a good 4 months, was constantly in-touch with the dealership and SA, and was being told that cars are not being delivered, didn't feel right to trust them and wait any more.

That is quite unfortunate. I’m my case the dealership has been very open and honest. They did offer me a Kings Red Tiguan on immediate delivery for which the customer had failed to complete the required paperwork. But I did not like the color and decided to wait for Deep Black or Nightshade blue. Im pretty sure that once the new Tucson comes up there would be a lot of cancellations and deliveries might be quicker despite production constraints.
On a side note, have you decided another car? Or planning to go with another dealer for the same car?

[superutp]

Originally Posted by MohanPyare

Finally went to the dealership last week to get some clarity regarding the delivery of my car, and lo-and-behold! A deep black Tiguan was being prepared for delivery.
I just went and cancelled my booking, I waited patiently for a good 4 months, was constantly in-touch with the dealership and SA, and was being told that cars are not being delivered, didn't feel right to trust them and wait any more.

Frustrated with the lack of transparency from the dealership

If you don't mind could you share which dealer this is?

[MohanPyare]

Originally Posted by EaurougeatSpa

On a side note, have you decided another car? Or planning to go with another dealer for the same car?

I don't think I'll go for the Tiguan now. It is a fantastic car no doubt, but the customer sales service of VW has just been terrible till date.
I'm planning on waiting for the new Tucson, till then.

Originally Posted by superutp

If you don't mind could you share which dealer this is?

VW Autobahn, Andheri West.

[EaurougeatSpa]

Originally Posted by MohanPyare

I don't think I'll go for the Tiguan now. It is a fantastic car no doubt, but the customer sales service of VW has just been terrible till date.
I'm planning on waiting for the new Tucson, till then.

I think with the delay in deliveries, if Hyundai manage the pipeline well then a lot of bookings from Tiguan/Kodiaq will get eaten up by the Tucson fairly quickly.

[superutp]

Hi, Does anyone have any updates pertaining to production and deliveries of the Tiguan. Last I was informed was that production was completely blocked for the Virtus the until the end of this month. Tiguan assembly would start in the last week.

[MayurS]

Originally Posted by superutp

Hi, Does anyone have any updates pertaining to production and deliveries of the Tiguan. Last I was informed was that production was completely blocked for the Virtus the until end of this month. Tiguan assembly would start in the last week.

I don't think that's true. As per my info Tiguan gets assembled at Skoda's Aurangabad plant while the Virtus Production is in VW's Chakan, Pune Plant.
Thanks.

[EaurougeatSpa]

Originally Posted by MayurS

I don't think that's true. As per my info Tiguan gets assembled at Skoda's Aurangabad plant while the Virtus Production is in VW's Chakan, Pune Plant.
Thanks.

Originally Posted by superutp

Hi, Does anyone have any updates pertaining to production and deliveries of the Tiguan. Last I was informed was that production was completely blocked for the Virtus the until end of this month. Tiguan assembly would start in the last week.

Assembly is currently halted as per my dealer. His input is that they are going to start assembling only after the first few batches of Virtus are out of the factory. Another reason for this per the dealer is that the chips are being marked for the Tiguan and being leveraged for other Vag group cars at the moment.

[Tanay24]

Hi has anyone gone ahead with cosmetic upgrades like the R LINE kit or better rims.

Any other upgrades which are suggested for the car?

[superutp]

Got a call from VW Kandivali Mumbai about a White Tiguan available because the person who booked wasn't able to get the loan sanctioned or something. Seems the assembly and deliveries have started

[EaurougeatSpa]

Originally Posted by superutp

Got a call from VW Kandivali Mumbai about a White Tiguan available because the person who booked wasn't able to get the loan sanctioned or something. Seems the assembly and deliveries have started

Hopefully the case. It’s been a long wait now.