![]() | #2311 | |
Distinguished - BHPian ![]() ![]() Join Date: Oct 2009 Location: Namma Bengaluru
Posts: 6,769
Thanked: 8,687 Times
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Manufacturers continue to provide a factory fitted RFID with every new car, but somehow this is yet to be successfully integrated with Fastag. If this is done, there is no need to procure an additional RFID tag from the fastag providers like ICICI, paytm, etc | |
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![]() | #2312 | |
Senior - BHPian Join Date: Feb 2008 Location: Bangalore
Posts: 1,398
Thanked: 1,466 Times
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Unfortunately the manufacturer's RFID tags are not integrated in Bank's FASTag system and that is forcing customer's to pay additional cost at the time of vehicle purchase. The current direction is vehicles cannot be registered in RTOs to get license plate number, unless there is a FASTag associated with the VIN number of new car. Dealers are mandated to deliver the car only with a FASTag to promote online toll payment system. In my case, the default FASTag that came at the time of car delivery was HDFC FASTag, but i had really tough time and the experience was very bad. The online account suddenly stopped working and no one can address from customer care. I tried to follow up but ended up wit futile effort and hence went back to reliable ICICI FASTag that worked very well. -Ravi | |
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![]() | #2313 | ||
Senior - BHPian ![]() | ![]() Quote:
Now what happens if a customer gets a Fastag he doesn't like? Can he just cancel it and replace it with another one? Does RTO need to be notified of the change? Quote:
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![]() | #2314 | |
Distinguished - BHPian ![]() ![]() Join Date: Jul 2011 Location: Bangalore
Posts: 3,404
Thanked: 10,279 Times
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![]() | #2315 | |
Senior - BHPian ![]() | ![]()
I did read it in the below thread. I was surprised it was already implemented. Quote:
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![]() | #2316 | |
Senior - BHPian ![]() | ![]() Quote:
I am in similar situation; requested ICICI to close my tag a month back, but no action yet even after 4 reminders. Emailed NHAI requesting their help. ICICIbank.com website has a complaints section, but fastag is not metioned in it ![]() | |
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![]() | #2317 |
Distinguished - BHPian ![]() ![]() | ![]() |
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![]() | #2318 | |
BHPian Join Date: Jan 2008 Location: Bangalore
Posts: 517
Thanked: 259 Times
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Such a big brand now, should be ashamed with the kind of support they give. Main problem is that useless and not so knowledgeable guys are answering the calls. Only time when somebody sensible called me was when I tweeted and he was the one who actually changed the status to Closed i.e around 5 weeks or so from the time i raised closure request. | |
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![]() | #2319 | ||
BHPian ![]() | ![]() Quote:
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![]() | #2320 | |
Senior - BHPian ![]() | ![]() Quote:
I too really don't understand why we need to provide documentation to close an account as well ![]() | |
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![]() | #2321 |
Distinguished - BHPian ![]() ![]() | ![]() Pay as you use toll pilot project launched. To be integrated with Fastag, as per NHAI FB page. Not sure about technical aspects of the same. Something to watch out for - ![]() News link Last edited by mpksuhas : 8th February 2018 at 23:43. Reason: Updating news link |
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![]() | #2322 | |
Distinguished - BHPian ![]() ![]() | ![]() Got this SMS from ICICI - Quote:
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![]() | #2323 | |
Senior - BHPian ![]() | ![]() Quote:
Contact number of the ICICI Bommanahalli branch: 080 66303011 One correction for the list of documents - Its cancelled cheque, not crossed cheque. I gave a copy of Aadhaar instead of PAN and address proof. Do not email the id mentioned, those people keep changing. | |
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![]() | #2324 |
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![]() | #2325 |
Senior - BHPian ![]() Join Date: Jan 2016 Location: Bengaluru
Posts: 1,037
Thanked: 2,358 Times
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Finally NHAI admitted that FASTag/ETC was not working at Bankapur toll plaza (NH-48) during September - November 2017. |
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