![]() | #2386 |
BHPian ![]() | ![]() The toll at Bangalore airport i.e. the one we need to cross to go to Devanahalli is charging 2 x Rs 85/- for a round trip instead of charging 125/-. I cross this toll at least thrice a week and every single time after coming home, i have to login to ICICI portal and raise a complaint. When exiting Bangalore they don't have a dedicated lane and use scanners but while entering the city there is a dedicated lane ![]() Last edited by mjumrani : 1st March 2018 at 18:19. Reason: Fixed attachement |
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![]() | #2387 | |
Senior - BHPian ![]() Join Date: Jan 2010 Location: Electri-City
Posts: 2,244
Thanked: 1,977 Times
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If we raise a complaint with the tag issuer, it will have to be routed to the reconciliation point through the long winding chain and hence cause a lot of delays. Writing to the NHAI and IHMCL will help things move faster - at least it did in my case. | |
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![]() | #2388 |
BHPian ![]() | ![]() Would you please share the email address here or via PM. I am unable to find them in NHAI website, it only has the location of NHAI offices and phone numbers but no email ID's. |
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![]() | #2389 | |
Senior - BHPian ![]() Join Date: Jan 2010 Location: Electri-City
Posts: 2,244
Thanked: 1,977 Times
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+91-11-28042710 NHAI Contacts: http://nhai.gov.in/offices.htm Call them, then ask for an email id where the complaint could be sent. This is what worked for me. | |
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![]() | #2390 |
Senior - BHPian ![]() | ![]() I wrote to Paytm with copies to etc.nodal@ihmcl.com & chairman@nhai.org. My issues were solved within 24 hours :-) |
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![]() | #2391 | |
Newbie Join Date: Apr 2017 Location: Bangalore
Posts: 15
Thanked: 21 Times
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![]() Here is my timeline, 26/02-22:00 Hrs-Applied Online on ICICI. 26/02-22:05 Hrs-Payment for Rs.594.70 Account went Pending for Active. 27/02-09:49 Hrs-Pending for Active to Active and could log in the website. 28/02-10:00 Hrs-Tag number Issued. 28/02-14:00 Hrs-Tag Dispatched from Mumbai. 01/03-18:00 Hrs-Tag reaches me in Bangalore. 01/03-20:30 Hrs-Tag is working. Passed a toll from E-City towards Hosur Road and came back. So effectively it took 3 days to reach me. Might not be the same for others. Hope this information is useful. | |
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![]() | #2392 | |||
Senior - BHPian ![]() Join Date: Sep 2004 Location: Bangalore
Posts: 1,783
Thanked: 1,574 Times
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I managed to get a paytm Fastag in my third attempt - from what I deduced (no one from customer care could give me a clear response here), the RC copy has to be submitted in either PNG or PDF format. I had submitted JPEG formats for the first 2 times and the tag was dispatched the day after I submitted PDF, for the third attempt. Last edited by cool_dube : 4th March 2018 at 13:13. | |||
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![]() | #2393 | |
Distinguished - BHPian ![]() ![]() Join Date: Oct 2009 Location: Namma Bengaluru
Posts: 6,349
Thanked: 7,570 Times
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I'm not sure if this will go away in the long term, but at the minimum, during the holiday and long weekend rush hours one can choose any lane and still use the tag for cashless payment (since dedicated lanes are also open for cash payments during these times). | |
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![]() | #2394 | |
BHPian Join Date: Sep 2014 Location: Jalandhar
Posts: 158
Thanked: 176 Times
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It automatically debits your Paytm main wallet as and when the balance falls below ₹150. Just ensure to keep sufficient balance in Paytm wallet. I actually find it quite convenient. Also as per guidelines ensure to top up minimum 1.5 - 2 hours before the trip to ensure hassle free experience. Last edited by roamer012 : 4th March 2018 at 14:50. | |
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![]() | #2395 | |
Senior - BHPian Join Date: Feb 2008 Location: Bangalore
Posts: 1,224
Thanked: 1,209 Times
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![]() How about the documentation part? Was it also smooth enough thorugh this online mode without any questions from bank? -Ravi | |
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![]() | #2396 | |
Newbie Join Date: Apr 2017 Location: Bangalore
Posts: 15
Thanked: 21 Times
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![]() Last edited by ampere : 5th March 2018 at 10:01. | |
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![]() | #2397 |
BHPian ![]() Join Date: Aug 2008 Location: Bangalore
Posts: 203
Thanked: 101 Times
| ![]() Wanted to ask a stupid question. If I procure Fastag through ICICI and want to re-charge the same / or say link it with Paytm account, is that possible? |
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![]() | #2398 |
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![]() | #2399 |
Senior - BHPian ![]() Join Date: Jan 2010 Location: Electri-City
Posts: 2,244
Thanked: 1,977 Times
| ![]() Simple answer, no. However, if the tag issuer provides the option to recharge the account using an electronic wallet such as PayTM, or use PayTM's UPI system to do a direct recharge, then yes, it can be "linked". |
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![]() | #2400 |
BHPian Join Date: Oct 2014 Location: Hyderabad
Posts: 31
Thanked: 33 Times
| ![]() Ordered ICICI Fast tag while i was waiting in SBI bank on 27th. Just prepared Aadhar/RC/License PDF files using Cam scanner and uploaded required documents via chrome browser on mobile. Got my hands on it on 1st March!!. |
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