![]() | #1246 |
BHPian Join Date: Dec 2013 Location: Bangalore
Posts: 198
Thanked: 204 Times
| ![]() Does fastag customer care respond to emails? If so how long does it take? Was double charged at 2 tolls !! |
![]() |
|
![]() | #1247 | |
BHPian ![]() Join Date: Jun 2017 Location: Bangalore
Posts: 71
Thanked: 35 Times
| ![]() Quote:
Post investigation, a chargeback would be raised. | |
![]() |
![]() | #1248 |
BHPian ![]() | ![]() Once account is created you have to go to helpdesk section of the account, create a complaint and select the complaint type as account information. Write that you want to update GST, attach the GST certificate to the complaint and submit, i got it done the same way. Last edited by mjumrani : 23rd August 2017 at 11:12. Reason: Grammar mistake. |
![]() |
![]() | #1249 | |
Senior - BHPian ![]() | ![]() Quote:
Any specific situation you could recall for the double charge ? Something like "too close to the car in front", "reversing at the cue" etc. ? | |
![]() |
![]() | #1250 |
BHPian Join Date: Mar 2010 Location: pune
Posts: 372
Thanked: 175 Times
| ![]() Today, when I recharged my account, the money went to CUG wallet and there was no change in my TAG account balance. Then I transferred it to my TAG account. Is that procedure correct or I goofed up? I recharged my account after long gap so forgot the procedure. Hence this query. |
![]() |
![]() | #1251 |
Distinguished - BHPian ![]() ![]() Join Date: Oct 2009 Location: Namma Bengaluru
Posts: 6,399
Thanked: 7,678 Times
| ![]() When you recharge, see if the default option is "pay to CUG wallet". If so, change it to "pay to tag account" so that you don't have to do an additional step of transferring to tag account from CUG balance. |
![]() | ![]() |
![]() | #1252 |
BHPian Join Date: Feb 2010 Location: Bangalore
Posts: 92
Thanked: 101 Times
| ![]() Today it has been shipped and expected delivery date is 27 August 2017. Same was updated at the time of booking. Last edited by aeroamit : 24th August 2017 at 19:36. |
![]() |
![]() | #1253 |
Distinguished - BHPian ![]() ![]() Join Date: Jun 2012 Location: BengaLuru
Posts: 4,347
Thanked: 10,285 Times
| ![]() After juggling between options, I too applied for the Paytm Fastag today through their app. Will I get a confirmation call from the agent or should I put my own efforts? |
![]() |
|
![]() | #1254 |
Senior - BHPian ![]() | ![]() Super FASTag experience today at Hoskote, Mulbagal and Nangili toll booths between BLR & Tirupati. Worked flawlessly every time and got SMS immediately too. Noticed that they have multiple handheld scanners now and will probably use them to enable FASTag on all lanes soon. |
![]() | ![]() |
![]() | #1255 | |
Team-BHP Support ![]() ![]() | ![]() Quote:
Best part is the tag just uses your paytm balance. You don't need to load onto another wallet. | |
![]() | ![]() |
![]() | #1256 | ||
Senior - BHPian ![]() | ![]() Quote:
![]() Quote:
![]() | ||
![]() | ![]() |
![]() | #1257 |
Senior - BHPian ![]() Join Date: Aug 2009 Location: Solapur (MH-13)
Posts: 1,619
Thanked: 501 Times
| ![]() I have sent an email at etc.nodal@ihmcl.com on 23-8-2017 regarding unavailability of Fastag (None of Banks' Fastag is available) at Savaleshwar Toll Plaza. But I did not receive any reply till date. Just now checked at Paytm website, it says get Cash back of 7.5% and other Paytm benefits. ICICI gives Cash back of 10%. Could someone please advise on which Fastag to go for? Edit: We don't use Paytm for any transaction. So does it make any sense to go for this? Last edited by IndigoXLGrandDi : 25th August 2017 at 13:23. Reason: As above. |
![]() |
![]() | #1258 |
BHPian Join Date: Feb 2015 Location: Pune
Posts: 71
Thanked: 96 Times
| ![]() I applied for fastag at HDFC two weeks ago but there is no confirmation or reply from the Sahaj e-village who looks after fastag operations. I called the customer helpline but he was asking me about acknowledgement number which I do not have since there is no reply. I raised query at HDFC bank but there is no answer about this problem. I called the person who sent me the form. He is saying there is some problem and you will the tag tomorrow but this tomorrow does not arise. I already deposited the money and I do not know when it will be solved. Does anyone know the solution for getting fastag from HDFC? |
![]() |
![]() | #1259 | |||
BHPian ![]() Join Date: Oct 2014 Location: Bangalore
Posts: 72
Thanked: 152 Times
| ![]() Quote:
Quote:
Quote:
Regards Sandy. | |||
![]() | ![]() |
![]() | #1260 |
Distinguished - BHPian ![]() ![]() Join Date: Jun 2012 Location: BengaLuru
Posts: 4,347
Thanked: 10,285 Times
| ![]() I brought it from One97. I guess both should be the same. But if others have got it from Paytm itself, then I should take a second look. However, its already one day up and no follow up is done. I hope thats because of the festival and nothing else. |
![]() | ![]() |