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Originally Posted by Zappo Just one curious question... I see that you have a 2012 vehicle. Basically of the same vintage as mine. Why this sudden urge to getting "every single issue being sorted"? I mean, I have seen someone who bought a new car is lot more anxious and gets worried about things lot more easily. But you must have lived with these things for long now.
At least 3 of the things you mentioned might not really be issue/niggle IMHO. That squeaky sound from the left mirror assembly while folding and unfolding comes at times when the motors inside suddenly go a little out of sync. Note that left mirror travels a little less than the right mirror. Sometimes the motor keeps turrning even when the mirror has folded/unfolded completely. That's when you hear that squeaky sound. I have seen this happens only once in a while for me. Do you hear the squeaky sound everytime?
Hard water mark. I don't know whether you meant that your car came with those marks from day 1! A hard water mark generally can occur if one washes the car with bore water and doesn't wipe the car dry quickly.
That rear camera not being wired to show what is behind was because during the initial days the accessories guys were not very sure of how to wire the cam to get its power when you touch the on-screen button. If they know that now it should be simple to get done. |
@Zappo: Thanks so much for your inputs.
I think I might have to give you a detailed explanation for the same. Sorry if this gets too long.
My hometown is in Wayanad (Kerala) which is a hill station approx 100 km from the nearest Mahindra XUV5OO Service in Calicut.
In 2012 when we wanted the car within 3 months of delivery the Calicut guy couldnt assure the date and after a lot of recommendation, mails to mahindra I got the car booked in Cochin and got it delivered within 3 months of booking. Cochin is 400 Km from my hometown. My dad is using the car and I am in Cochin was using my old indica and now an ecosport.
True that my dad started living with these issues and I couldnt. When I get back home, i find the niggles/issues and dad will have to take it to ITL Calicut which restricts the service guys time to a day and would also take a working day off from my dads work.
ITL never had answers for the issues, they were courteous to inform on recalls and updates but never gave standard response to why/how etc. So now I make it a point to that services are done only in Cochin either by TVS of KTC.
So I got the last 40K service done here, and there were a few issues still left out.
1. I have been living with the second row seat which had a major locking issue, which supposedly happened when I fixed my floor with Resin sheets and had to get the seats removed for the same at ITL-Calicut.
2. Noise from the suspension. Which is nothing more than 4k old I had informed them on the issue during my last service. This time also even after multiple attempts, no resolution was found. And it is by far the main issue here.
3. Headlamp alignment was screwed up when my dad asked the ITL guys in terms of lower visibility.
To be frank, yes I was living with these issues for long but not after reading the long chain of niggles and issues on this forum.
Added to that, the Service Head at KTC was previously with Kairali Ford where i used to take my Ecosport. He was the one who suggested resolving all the issues, one by one.
I respect the time taken by the service team to resolve issues, and I am giving them ample time. And the service centre is right next to my office here in Cochin.
>And On the left ORVM, the noise is not regular.
>Hard Water Mark will be sorted today, and will have to take extra care in wiping out every single droplets from the screen.
>Rear Camera: That the information that i received from the service head. And my camera is of the earlier version and does not serve the purpose during rains, mist, night etc.
I might get a new one fixed, which is smaller. This might go into some where near the rear number plate. is that the right place? Any suggestions ?