![]() | #4876 | |
BHPian Join Date: Jun 2019 Location: Gurgaon
Posts: 87
Thanked: 216 Times
| ![]() Quote:
As it is a 2019 model, extended warranty is available as of date. I am pretty sure of this, as I just got the the extended warranty 2-3 days ago for my 2019 Octavia. | |
![]() | ![]() |
|
![]() | #4877 |
BHPian ![]() | ![]() UPDATE Hi all, My warranty claim for replacement of the broken Multifunction Scroller Wheel is still pending. ![]() ASC has offered 50% goodwill warranty saying it's a case of mishandling and not a manufacturing defect. So warranty can't be approved. Needless to mention, I refused to go ahead with the proposal. I already have approached Skoda Customer care to intervene & resolve the matter soon. Ironically, when the Service Manager spoke to me on phone, he was more interested in selling the Extended Warranty for my Car rather than attending my present warranty claim. Herewith attaching 2 screenshots of excerpts of the email communication for your reference. Please see and share opinions. Thanks, Last edited by Dr.Vikas : 8th July 2021 at 17:44. Reason: Addition |
![]() | ![]() |
![]() | #4878 |
BHPian ![]() Join Date: Mar 2016 Location: KA 01, KL 11
Posts: 291
Thanked: 516 Times
| ![]()
Not all 2019 Octavia will have the extended warranty. It is applicable only if the owner had bought Skoda shield or purchased it separately. I know someone who opted out of EW at the time of purchase as he wanted to reduce the on road price. Last edited by Lambydude : 8th July 2021 at 17:46. |
![]() | ![]() |
![]() | #4879 | |
BHPian Join Date: Jun 2019 Location: Gurgaon
Posts: 87
Thanked: 216 Times
| ![]() Quote:
I had bought it in July '19 and hadn't opted for extended warranty then. In fact, it had slipped out of my mind about it. And just last week, when it was pointed out by the Service Advisor, when my car went for servicing, I had requested him to send me the payment link. | |
![]() | ![]() |
![]() | #4880 | ||
BHPian ![]() Join Date: Sep 2010 Location: Chennai
Posts: 155
Thanked: 407 Times
| ![]() Quote:
I'm not sure of the extended warranty but as the four year warranty is still active, I should be able to purchase for additional 2 years. Quote:
Is Skoda Shield the name of their warranty program or insurance package. This car in question is insured with ICICI. | ||
![]() |
![]() | #4881 | |
BHPian ![]() | ![]() Quote:
If it's Octavia 1.8 tsi L&K then it's a great car. You'll surely enjoy driving it. Even at 19L, it'll be a great deal in my opinion. However, do check the service history first at Skoda ASC. For EW of 5th and 6th yr, you'll have to pay ₹ 55k+ gst. Plz check with ASC or online in My Skoda app. Hope this helps you.. Cheers | |
![]() | ![]() |
![]() | #4882 | |
BHPian Join Date: Apr 2018 Location: Gurgaon
Posts: 210
Thanked: 339 Times
| ![]() Quote:
Should not be a problem. My Octavia's insurance was also with ICICI. Initially when the EW program was launched there were conditions like Skoda shield and insurance with Bajaj Finance were necessary. Subsequently all these conditions were removed. Last edited by Karvel : 9th July 2021 at 13:27. | |
![]() |
![]() | #4883 |
BHPian ![]() Join Date: Apr 2014 Location: Bangalore
Posts: 535
Thanked: 2,900 Times
| ![]() 3 Years and 17000 kms later (yeah, thats not a typo) ![]() Our car has had its share of failures (Early dead battery syndrome and Leaky engine bay courtesy the coolant housing). Through all this I have only had stellar support from the Salem A.S.S (S7 Cars). I have interacted with multiple Service Advisors and mechanics there and not once have felt the need to escalate to anyone or go elsewhere for answers. They run the shop floor like a well oiled machine and have no issues if I want to examine some part of the work being carried out. I normally want to be around when the car is hoisted on the ramp and the wheels are removed, however I take care not to interfere least I lose my privileges. This service was no different and the regular preventive maintenance work was carried out to my complete satisfaction. What really impressed me was the level of attention they were giving to cars even where the owner was not around, very confidence inspiring. Hopefully they keep up the good work. I still have a year to decide if I go with renewing the extended warranty or let go of the car, but for now at least I know if I keep the car I have a place to get it taken care off to my satisfaction. |
![]() | ![]() |
![]() | #4884 | ||
BHPian Join Date: Apr 2021 Location: Bangalore
Posts: 883
Thanked: 2,218 Times
| ![]() Quote:
![]() Quote:
| ||
![]() | ![]() |
![]() | #4885 |
BHPian Join Date: Jun 2019 Location: Gurgaon
Posts: 87
Thanked: 216 Times
| ![]() Replaced Tyres After scratching my head for a long time and with lot of reading through this forum and with some experience sharing of other BHPians, finally decided to go in for Michelin P4ST. I didn't upsize, as I wasn't sure if it would have affected the warranty, which is valid till 2025. Replaced with the same size of tyres. The road noise is, virtually nil, and I was really taken aback by its huge change during my short trips since yesterday and most of it was within the city. I could hear the noise of gearbox, similar to EVs and no other sounds at all. It is really serene to the ears. Will go in for a long highway driving in a day or two, and will see the change in comfort too. Now, I realize that I should have changed the wheels immediately after the delivery. Anyway better late than never. |
![]() | ![]() |
![]() | #4886 | |
Distinguished - BHPian ![]() ![]() | ![]() Quote:
If you don't mind me asking, what was the final outlay and manufacturing date? | |
![]() |
|
![]() | #4887 |
BHPian Join Date: Jun 2019 Location: Gurgaon
Posts: 87
Thanked: 216 Times
| ![]()
I paid 9400 per tyre, including balancing and alignment. Car washing and internal cleaning was thrown in for free. The manufacturing year was 2021. |
![]() | ![]() |
![]() | #4888 | |
BHPian Join Date: Oct 2019 Location: Pune
Posts: 84
Thanked: 68 Times
| ![]() Quote:
I wanted to get Primacy 4 but they were not available. I wonder if ride quality is better with those. Pilot sport do make one feel the sharper edges inside the cabin but overall they are far better than Goodyears. Also I got made in Thailand stock which might be more suitable for India. | |
![]() | ![]() |
![]() | #4889 |
BHPian ![]() | ![]() Hi all, Update: The warranty claim is still pending on account of some rigid stand (according to me) by the ASC even after my emails to Mr.Zac and to Skoda Customer care. However, I sense things have been expedited after involving Mr.Zac. ![]() (Still I've made up my mind to go for 'Fevikwik jugaad' in the worst scenario). Period. Tyre Change: Recently this has been on priority of many Octavians here and so was the case for me also. In fact, I was observing a bit of abnormal noise mostly at slow speeds, either due to hardening of rubber or some 'flat-spot/s' on the external surface of the stock GY NCTs that have done 23+k kms by now within 44 months. Anyways, I then had some personal chats with the fellow experts on forum. Special thanks to itwasn'tme and shankar.balan for helping me finalize the desired make/model in accordance with a quiet, grippy driving. Also it was the performance and comfort, that I was keenly looking for. Needless to say, the final verdict went unanimously in favor of Michelin Pilot Sport 4. Michelin due to the prevailing import restrictions, are out of stock at most of the dealers here in Maharashtra. Then I spoke to Nikhilb2008 from Madhus Tyre Care, Bangalore who came to rescue by arranging for a fresh set of the same series (09-10/21 manufactured) with the stock specs. Finally, the parcel has reached Sangli office of Safepress Logistics today and it would be delivered to me by tomorrow. ![]() That's enough for now, will update further details soon after fitment and early experience. Cheers, |
![]() | ![]() |
![]() | #4890 | |
BHPian ![]() Join Date: Oct 2016 Location: Pune
Posts: 90
Thanked: 92 Times
| ![]() Quote:
| |
![]() |
![]() |